Not much to not like ! Will be back

Great value for money and gorgeous hotel , loved the decor

Stayed in April 2024

good breakfast and service Bar open until late

Stayed in April 2024

I didn't like being woken up at 12.30am on the first morning, and then at 3.30am the second morning. With 2 different people. trying to find there friend's.

Stayed in April 2024

the room didn't get serviced for two days because we left the room late.

the foyer area is beautiful. the staff very polite and helpful. the food is out of this world.

Stayed in April 2024

Bathroom was smelly

Stayed in March 2024

The bed was small (which was OK as a solo traveller) and rock hard! The breakfast was lovely but seemed v expensive. I’ve stayed in central Southampton at the grand harbour where it was £15 per head…and Bills comes in about the same price…£15.

Great location and view. Parking was particularly useful. The decor was stunning…loved the carpeted staircase. Staff were are very friendly and helpful.

Stayed in April 2024

The restaurant is overpriced, and the food is not good enough to justify the cost. I highly recommend the hotel, but eat out!

The room was great, the bed was comfy and, importantly, strong WiFi in the room. A great place, I will be back.

Stayed in March 2024

Old world charm

Stayed in April 2024

Cleaning staff hoovering hallways at 8am. Other than that it was,all very good.

Nice room, decent size bathroom, clean and tidy. There is a nice little bar and the staff were fantastic. It was also quiet. Nice little touches of water in room

Stayed in March 2024

Small double bed

Dog friendly room service

Stayed in March 2024

Room was very small but ok. Some parts of the rooms looked tired.

Location and entrance lobby

Stayed in March 2024

Single room was very small and in need of a little tlc. Not very good value in comparison with other hotels in the area.

Room was adequate for my needs and was warm and comfortable. Plenty of on-site parking.

Stayed in February 2024

Cannot think of anything

It's great staff, good food and a fantastic sleep, plenty of parking

Stayed in January 2024

Room was well equipped and clean great location breakfast was overpriced as was the wine

Stayed in March 2024

Nothing really although room was quite small it did have a lovely en suite

Hotel with Character. Excellent free parking Excellent position for coastal walks and local shops

Stayed in March 2024

Staff was great. Bar (Hannah) & desk staff especially. Talked to managers as well --very nice.

Stayed in March 2024

The bath enamel was black.

The redecoration is lovely and brings the hotel out of the dark ages Breakfast was excellent. Staff helpful and attentive

Stayed in March 2024

Cold rooms

Staff

Stayed in February 2024

Room needed refurbishment. The bath had several prices of enamel missing. There had also been a leak in the roof as there were damp marks on the wall.

Restaurant and bar. Staff very good.

Stayed in March 2024

Breakfast was nice, but just nice. Sadly, set menu with no option of how you'd like your eggs on the cooked breakfast. Fried only, which were hard both days. Cooked breakfast the first day was a bit dried up. Muffin on the eggs benedict toasted on the top only, leaving the bottom soggy on the plate, again both days. Presented lovely though, and quality ingredients. Cold coffee served in a coffee pot, but one pot piping hot! Few tables with dirty crockery left, with waitress just walking past, dragging her feet. Looked untidy, no excuse as only 6 people eating breakfast at the time. Just needs a little attention to detail and it would be perfect! Would definitely stay again.

Beautiful Hotel steeped in history. Beautifull lobby, restaurant and stair case!Excellent location with a very short walk to many restaurants and the promenade. Lots of parking within the hotel grounds. Room with a view was fantastic, worth the extra. Very clean, comfortable and very spacious. Huge bed, lovely linen and towels. Nice choice of pastries and jams for breakfast, and choice of cooked. Staff friendly.

Stayed in March 2024

... amd my favourite breakfast is Eggs Royale; they serve it.

Stayed in March 2024

Breakfast was pricy (£18 if not pre booked), I didn't partake, but have no doubt that it would have been good.

Beautiful hotel, traditional yet modern in the sense that everything looked newly decorated, excellent shower, comfortable bed, well built furniture etc Great location, views of the sea. Friendly, helpful staff

Stayed in March 2024

Very poor service in the bar and restaurant. It has a very small bar for the size of the hotel which was very under staffed for a Saturday afternoon/ evening. In the morning the breakfast was again very poorly staffed

A very nice location and a lovely building

Stayed in March 2024

Staff could have been trained to be more welcoming on arrival and departure. For instance a ‘Welcome to the Queens Hotel’ should be standard shouldn’t it? We didn’t get this or a ‘Thank You for staying’ when we left. Notice that an Asian couple with large suitcases who could have travelled a long way were not welcomed either or asked about their journey. Seems like common decency to me? Staff we young and not unpleasant but felt like they were inexperienced. They also missed a trick not asking us if we wanted breakfast as we cd have been persuaded. But do love the hotel and location so this would not stop me returning.

Such a lovely building. Love the style and decor. Room was spacious, comfortable and clean.

Stayed in February 2024