58 Lichfield Road, Walsall, WS4 2DJ, United Kingdom
#7 of 8 hotels in Walsall
Guests' ChoiceBased on 1644 hotel reviews
5.6Cleanliness
6.3
Comfort
6.1
Location
7.4
Facilities
6.0
Staff
7.9
Value for money
6.5
Free WiFi
5.2
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End of dialog contentReviewed: 15 April 2024
Colin
United KingdomHad to change rooms as tv didn't work and no hangers in wardrobe. Bed & bathroom ok but wi-fi continually cutting out and non-existent much of the time.
Was able to check in at lunchtime. Bed & bathroom ok. Staff excellent.
Stayed in April 2024
Reviewed: 30 March 2024
Jeffrey
United KingdomThe view
The bar
Stayed in February 2024
Reviewed: 25 March 2024
Mukhwana
United KingdomProper house keeping and telephone in the rooms
Spacious rooms
Stayed in March 2024
Reviewed: 24 March 2024
Mrs
United KingdomNo hot water, very hard bed, tv not working properly and only 2 bath towels , no hand towels or bathmats also no soap, shampoo or conditioner. This was a family room with 4 guests sharing 2 towels. Very basic.
Good location, friendly staff, clean
Stayed in March 2024
Reviewed: 18 March 2024
Mark
United Kingdom**
Stayed in March 2024
Reviewed: 15 March 2024
Darrel
United KingdomI wouldn’t say there was anything I didn’t like about the property. It’s cheaper than most in the area so you expect to get what you pay for
Does what it says on the tin
Stayed in March 2024
Reviewed: 13 March 2024
Michelle
United KingdomBasic room
It was very friendly place, lovely staff and nice reception
Stayed in March 2024
Reviewed: 10 March 2024
Sebastian
United KingdomAll night noises from water pipes
Good value for money
Stayed in March 2024
Reviewed: 4 March 2024
Rachel
United KingdomRoom looked dirty, no bin and the bin in bathroom was broken. Bed was very uncomfortable
Quieter location
Stayed in March 2024
Reviewed: 4 March 2024
Elaine
United KingdomNowhere to hang clothes, no soap in bathroom, stained pillowcase, dirty flannel left in room, other guests arguing and slamming doors all night as well as arguing on the car park outside window. The room was next to the stairs so lots of noise from other guests coming in late.
Good location, friendly staff
Stayed in March 2024
Reviewed: 29 February 2024
Steven
United KingdomOnly one towel for a double room the price was a bit high for a box room
Was easy to check in and the location
Stayed in February 2024
Reviewed: 19 February 2024
Colin
United Kingdomwifi very inconsistent and non-existent from late evening
bath, bed
Stayed in February 2024
Reviewed: 18 February 2024
Nikola
United KingdomClean, comfortable, pleasant staff
Stayed in January 2024
Reviewed: 15 February 2024
Tim
United KingdomI have contacted the hotel direct regarding certain issues. To date no response !!! Not too impressed with this aspect.
Stayed in February 2024
Reviewed: 27 January 2024
Debbie
United KingdomNo snacks at the bar, no information about if they serve food
I liked that we had 2 rooms together and a front door that led to our rooms , no one else needed to go into that front door
Stayed in January 2024
Reviewed: 19 January 2024
Andrew
United KingdomUpstairs need decorating and modernising
Downstairs bar area seating ok
Stayed in January 2024
Reviewed: 1 January 2024
Helen
United Kingdomwe were not informed prior to arrival that the onsite restaurant would be closed for the duration of our stay so we had to find places to eat elsewhere. We stayed two nights and when we came back during the day on day 2 someone had entered the room despite us not requesting any room service. They had left fresh towels and pulled the bed sheets up but left our belongings under the covers. They put a fresh bin bag in but on top of rubbish as there was only one small bin and not one in the bathroom. They’d also left the full bin bag instead of taking it away and not filled up the tea tray so I had to walk across the carpark to reception to request more. There was a cupboard in the room that my toddler was able to open which had the hot water boiler and dirty towels and offcuts of pipe on the floor. Considering the room was advertised as a deluxe family room I was quite concerned by this health and safety risk. I had to barricade the door closed with the small coffee table that was in the room. The bathroom door had also got a huge split down the back of it which has just been painted over.
The room was a good size and accessible straight from the carpark which was useful. The reception area of the hotel is very nicely done up
Stayed in December 2023
Reviewed: 27 November 2023
Turner
United KingdomParking space was great. Room sizes good. Availability of towels and bathroom when it came to bathing poor because there were no towels and shower had no shower curtain.
We loved the location of the hotel when accessing the surrounding areas.
Stayed in October 2023
Reviewed: 27 November 2023
Sarah
United KingdomThe noise from children running up and down the corridor at 6am not the hotels fault but didn’t get much sleep because of it.
Very nice and modern looking, looks great after refurb.
Stayed in November 2023
Reviewed: 23 November 2023
Debbie
United KingdomBed was too small uncomfortable and room too hot
Location and friendliness of staff good
Stayed in November 2023
Reviewed: 22 November 2023
Claire
United KingdomSome dubious characters arguing in the door way on arrival Hallways needed renovation Bed was quite hard It was very very basic Paper thin walls
Foyer looked modern and welcoming Room was basic but clean and looked modern Location was good for the event where we were attending
Stayed in October 2023
Reviewed: 19 November 2023
Karen
United KingdomBeds were hard, pillows were flat and hard, no toiletries were provided so couldn’t even wash our hands after using the toilet. There was a party in the hotel so it was extremely noisy.
Room was big
Stayed in November 2023
Reviewed: 16 November 2023
Caroline
United KingdomCould do with a refurbish. More power points.
Location good. Didn’t have breakfast.
Stayed in November 2023
Reviewed: 12 November 2023
Chandraiah
IndiaFriendly staff Calm environment
Stayed in November 2023
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