Smallbrook Queensway, Birmingham, B5 4EW, United Kingdom
#36 of 72 hotels in Birmingham
Guests' ChoiceBased on 6114 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.6
Value for money
7.8
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Kenny
United KingdomNothing to complain about. Couldnt work out the room service
Reception staff lovely, comfortable bed
Stayed in April 2024
Reviewed: April 7, 2024
Selena
United KingdomSockets not close enough to the mirror to be able to see when using the hair dryer.
Room was comfy and the breakfast delicious.
Stayed in April 2024
Reviewed: April 7, 2024
Helen
United Kingdomnothing
Location was fantastic for Hippodrome, room was very comfortable, beds perfect, and breakfast lovely.
Stayed in April 2024
Reviewed: April 7, 2024
Kevin
United KingdomAcoustics not great. Bit noisy in the night
It was clean, comfortable and perfectly located for our needs. Breakfast was very good.
Stayed in March 2024
Reviewed: April 7, 2024
Caroline
United KingdomDidnt look inviting from the outside, but changed my mind as soon as I walked into the lobby. Lovely friendly reception staff and all clean and tidy.
Brilliant, perfect location and clean and tidy on my doorstep. Its a short walk from the office and just around the corner from the Alex Theatre which I was attending an event with friends
Stayed in April 2024
Reviewed: April 5, 2024
Karen
United KingdomThe room on arrival was like a sauna, temp was at 30 degrees and the heater was on too. A lot of wasted energy there !
The location to the train station and theatre.
Stayed in April 2024
Reviewed: April 4, 2024
Sharman
United KingdomThe breakfast ( cooked ) had been kept warm too long . Hence my comment about it being dry .
Good breakfast if a little dry ! Helpful staff and good range of choices
Stayed in April 2024
Reviewed: April 3, 2024
Mbela
United Kingdomno clear advise about the lack of parking in the premises and the additional parking arranged wasn't accommodating. very disappointed small bed for couple
service and staff were good.
Stayed in March 2024
Reviewed: April 2, 2024
Christine
United Kingdomthe evening meal was poor
good location for our stay
Stayed in March 2024
Reviewed: April 1, 2024
Xin
ChinaA bit noisy as it’s close to the road. Hotel provides earplugs.
Good location, next to the train station
Stayed in March 2024
Reviewed: March 31, 2024
Ben
United KingdomThe beds weren’t the most comfortable, but not the worst.
Good location, clean, modern, friendly staff.
Stayed in March 2024
Reviewed: March 31, 2024
Gemma
United KingdomShower kept turning off and couldn't get decent temperature
Clean room, mini fridge, plenty of hanging space, lovely bath.
Stayed in March 2024
Reviewed: March 28, 2024
Marie
United KingdomDrains a bit smelly in our bathroom
Location to station and shopping very good, clean and comfortable, kind pleasant staff, lovely bar and shared areas
Stayed in March 2024
Reviewed: March 28, 2024
Dave
FranceLack of espresso machine.
Excellent all round, location, cleanliness of rooms, decor, friendly staff, value for money. Could be improved with real espresso machine for breakfast.
Stayed in March 2024
Reviewed: March 25, 2024
Trung
United KingdomThe tiling in the bathroom could do with a refresh as the floor to walll tiling makes the room feel very old
The stay was last minute but was still affordable The staff were friendly and always happy to help The bed was comfy and had good natural light It had all the amenities you need including a fridge
Stayed in March 2024
Reviewed: March 24, 2024
Becky
United KingdomA standard double room wasn’t too good for 2 people, not a lot of room to be able to move around and get ready.
Decent facilities, very comfortable beds and friendly, helpful staff!
Stayed in March 2024
Reviewed: March 24, 2024
Jo
United KingdomI tried to order room service and the incorrect menu was in the room. The QR code in the room didn’t bring up the correct menu either.
Clean and conveniently located
Stayed in March 2024
Reviewed: March 24, 2024
Barry
United KingdomVery little; it is an excellent hotel in a central location.
Complimentary drink, very good service and an excellent breakfast.
Stayed in March 2024
Reviewed: March 23, 2024
Jacquelien
United KingdomThe view from my room was the roof and what looked like aircon cables. Really horrible, however I was there for one night only so closed the curtain so I couldn’t see that grey roof with cables.
Really good location. Near the station and centrally located.
Stayed in March 2024
Reviewed: March 21, 2024
Rien
United KingdomSome part of the furniture already looks worn out,like side table and the sofabed,other then that all ok
Near the train stations
Stayed in March 2024
Reviewed: March 20, 2024
Orel
IsraelRight by the train station. The room was fine, and the breakfast not bad at all.
Stayed in March 2024
Reviewed: March 19, 2024
Gillian
United KingdomA bit expensive.
Accommodation comfortable, close to railway station and town and good breakfast.
Stayed in March 2024
Reviewed: March 17, 2024
Dave
United KingdomRoom was small and bathroom not very high spec
Close to court
Stayed in February 2024
Reviewed: March 17, 2024
Jessica
United KingdomN/A
The staff were approachable, the room was clean and tidy and the breakfast was great.
Stayed in March 2024
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