Continental breakfast was included and plentiful Location is excellent hence this was our 4th visit The hotel has had a make over making it brighter and fresh

Stayed in September 2025

Nothing

All good nothing to dislike.

Stayed in September 2025

Really helpful staff. Comfy bed..Good continental breakfast included..Cooked options could be paid for..lovely location. Close parking. Not noisy..

Stayed in August 2025

In need of TLC - lots of peeling wallpaper , filthy windows and tatty communal areas

Location is amazing . Fantastic views from the rooms, large and airy rooms

Stayed in August 2025

Our room was a bit tired and needs a deep clean and fixing odds and ends. But this didnt detract from our enjoyment

The location is superb. Great views, spacious room, ambience in the area. We enjoyed the local town of Hythe and met with friends

Stayed in August 2025

Food was amazeballs, price of stay was fantastic, just a lovely short walk to the prom and town, so peaceful. Lovely room, 5 ***

Stayed in July 2025

Payed twice for this stay

Perfect love the place go there often got charged twice for one stat though

Stayed in August 2025

Just a little blip as our key card didn't work but quickly resolved by staff who gave us an ordinary key. Unfortunately we then had to go back down flights of stairs to get another key card to put in the slot to make the electricity work. However, after this, everything was sorted. If I was being picky, I would say that there is a bit of decorating needed on the stairs walls.

The location was perfect - lovely and quiet at night. No problem parking outside the hotel. Room was very comfortable, bathroom shower was very easy to use. Liked the dining areas particularly the balcony around the outside of the hotel overlooking the marina. We would definitely recommend and also would like to visit again.

Stayed in August 2025

See above

lovely hotel in a beautiful setting. We had a huge room with views over the Marina and Sea. At first glance it had the wow factor but we soon realised that it lacks a good housekeeper to notice all the minor niggles, such as stuffing coke out of cushion, marks on walls, door handle loose on room door, door plate lock held on with black masking tape. Apart from these minor things we had a wonderful stay. To us a clean room with nice bedding and friendly staff and good food are most important and we give top marks to The Boat House for these. The only other problem we had was that we both have mobility issues and the lift would only take us up but it did not work to go down. Fortunately we were only on the first floor and managed. Despite the negative mentions we loved our stay here and would definitely come again and certainly recommend this hotel. If it had a good injection of cash and a little TLC it could become 5 star! Thank you for a pleasant 5 nights stay.

Stayed in August 2025

Tried to wash and shower next morning.NO hot water at all.Eventually spoke with manager,said there was a fault.Did not offer anything,just sorry,which when you booked to ensure nice wake up ready for travel and you cannot wash/shower was waste of £130.Poor customer service really.

Continental breakfast within price, okb but not offered 2nd coffee/tea. Restaurant meal took a while,but was nice. Room/bathroom décor needs a bit of a tidy, but was clean.

Stayed in July 2025

The only thing which was a bit disappointing was no mirror in the room only in the bathroom if you want to dry your hair or straighten it you can't see what you are doing.

It's the second time we have stayed here. Lovely location . The staff were very friendly and helpful. The continental breakfast was lovely and fresh We will stay again

Stayed in August 2025

Needs some tlc in the hotel. Decorating.

Good size room Superior. View

Stayed in August 2025

Black mould in the shower

Great service and food

Stayed in August 2025

The areas leading to our room were in need of some tlc,, particularly carpets and walls, handrails, etc. Whilst the pub menu was extensive, with excellent food, we thought the wines were generally overpriced, especially the Prosecco, for example. 'Front of house' could have been more welcoming, sadly

Great location overlooking the marina, comfortable bed & powerful shower. We had a small balcony, which we used extensively during our two-night stay, as the weather was very kind to us. The food, both the continental breakfast, and our evening meals, taken overlooking the marina, were excellent.

Stayed in July 2025

Breakfast was poor choice

Room was clean Good location Staff were friendly

Stayed in June 2025

Zero

Location on the marina

Stayed in July 2025

A bit tired, needed some decoration and shower needed a proper clean

Easy to find and park. Good breakfast

Stayed in July 2025

Lack af hot water having shower. Not all rooms have this problem.

We spent 2 nights here between cruises. We didn't want to be in Southampton itself, so we opted for Hythe. So pleased we had. We had room 2 with a large balcony over looking marina. Room 1 would be a good option as well. Breakfast was included ( continental) was more than enough. Yogurt, cereal, fruit, toast, and pastries. A variety of juices plus tea and coffee. Staff are amazing, they work so hard to please all guests. Room was VERY roomy and clean. Yes, it could do with a bit TLC. Paint wall up stairways, waterblast deck. Clean windows. But overall we were very satisfied 😌 I would have given a 10/1]0 if it wasn't for lack of hot water in the shower. Basin water was excellent, but the shower was cold to very lukewarm. In saying that, NOT all rooms have this problem. At the time of booking though, there was a ferry running, but unfortunately it had stopped. So we got taxi from cruise terminal to accommodation 35 pounds each way. You could get the bus 3 pounds each way. But with luggage opted for taxi. Would recommend Boathouse Hotel to others, and the small township was fabulous. This was our very first time traveling to the UK.

Stayed in July 2025

No staff available at time specified for breakfast - 20 minutes late. For price, would have expected cooked breakfast - only continental and very poor choice.

Location was excellent. Room was excellent.

Stayed in July 2025

Nothing all good

It was a great place, friendly,lovely breakfast, and good food.

Stayed in July 2025

the standards have dropped , food was poor.

We have stayed at the boathouse quite a few times over the last few years, coming up to visit our family. It’s always been great to.

Stayed in July 2025

Nothing at all. Perhaps the parking spaces could be a little larger!!!!

The room was very well stocked and the staff were very attentive and friendly

Stayed in July 2025

Bedroom too small and clostraphobic

Friendly, helpful, Efficient staff

Stayed in July 2025

Decor a little tired stair carpet worn

Great location

Stayed in July 2025