Witney Way, Junc A19/A184, Boldon Business park, Sunderland, NE35 9PE, United Kingdom
#4 of 6 hotels in Sunderland
Guests' ChoiceBased on 1098 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.5
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 19 April 2024
Peter
United KingdomBeing wokeb at.0530 with noise from another room . Contacted reception and reply was "we have a coach party". No intervention on the issue!
Location and facilities
Stayed in April 2024
Reviewed: 10 April 2024
Alex
United KingdomSunday roast in evening wasn't great but beef was good Breakfast was appalling Monday morning. Last time I stayed breakfast was appalling. Chef at dinner time needs to do breakfasts as well. Cold and hard hash browns, mushrooms tasted funny, scrambled egg burnt and bacon cold. Some guests complete lack of respect for the fire alarm sounding off on Monday but thats not a hotel thing that's just my personal opinion about other people
Dinner Monday was really really good. Comfy bed and good shower.
Stayed in April 2024
Reviewed: 1 April 2024
Graham
United KingdomFood at breakfast was not very hot
Clean, friendly service and helpful.
Stayed in March 2024
Reviewed: 30 March 2024
Cansfield
United KingdomThe pillows were too soft
All the staff were very friendly and the room was very comfortable. The food and facilities were also great. We would definitely recommend.
Stayed in March 2024
Reviewed: 27 March 2024
Sally
United KingdomJacuzzi was a bit too cool for me.
Rooms were clean, spacious and comfortable. Spa was good, nice sauna, steam room and pool. Food was also good.
Stayed in March 2024
Reviewed: 20 March 2024
Caroline
United KingdomMy husband uses wheelchair and our room was very far away (228) through lots of doors not the easiest with a wheelchair and luggage, but we needed family room for 3, lift quite cramped for wheelchair and a person but overall was a pleasant experience 2nd stay for us and will come again
Relaxed and perfect location clean and nice food
Stayed in March 2024
Reviewed: 18 March 2024
John
United KingdomSOAP DISPENSERS IN BATHROOM
Great breakfast
Stayed in March 2024
Reviewed: 16 March 2024
Alvin
United KingdomNever had breakfast as a little expensive
Stayed in February 2024
Reviewed: 14 March 2024
Ken
United KingdomRoom was a bit too hot and we didn’t know we could turn the temperature down. We should have asked I know!
Staff were very helpful.
Stayed in March 2024
Reviewed: 12 March 2024
Andrew
United KingdomNo hot water for shower
Central, tidy, pleasant staff
Stayed in March 2024
Reviewed: 12 March 2024
Katy
United KingdomStaff were a little unorganised, the room was very hot
Very clean, nice hotel
Stayed in March 2024
Reviewed: 10 March 2024
Adefolawe
United KingdomLovely place
Stayed in March 2024
Reviewed: 5 March 2024
Paul
United KingdomWould be nice if breakfast was included
Nice sized room.
Stayed in March 2024
Reviewed: 29 February 2024
John
IrelandNot much
Nice room
Stayed in February 2024
Reviewed: 21 February 2024
John
United KingdomWhere the hotel is placed could have been better.
What I wanted for a short break as Iwas having some work done in my house.
Stayed in February 2024
Reviewed: 15 February 2024
Marcus
United KingdomDidn’t like that we couldn’t watch much as your limited on the tv channels
Very spacious, very clean and comfortable!
Stayed in February 2024
Reviewed: 11 February 2024
Mrs
United KingdomThe hotel is very clean and beds are super comfortable. Staff are friendly and willing to help.
Stayed in February 2024
Reviewed: 8 February 2024
Nigel
United KingdomExcellent room, and very friendly hotel staff!!
Stayed in February 2024
Reviewed: 7 February 2024
Hooper
United Kingdom‘Double’ bed was two singles pushed together so not the most comfortable sleep.
Friendly staff, bar open till late, very clean!
Stayed in February 2024
Reviewed: 4 February 2024
Terry
United KingdomTea cups on the bedroom
Staff were pleasant and very helpful.
Stayed in February 2024
Reviewed: 22 January 2024
Cleere
United KingdomCould do with an ice machine
The beds were comfy, helpful staff and it was value for money
Stayed in December 2023
Reviewed: 22 January 2024
Jim
United KingdomLacking staff in the bar/restaurant area, long waits to be served.
Stayed in January 2024
Reviewed: 20 January 2024
Carol
United KingdomVery clean rooms, modern, spacious.
Stayed in January 2024
Reviewed: 18 January 2024
Sue
United KingdomThe breakfast on Saturday was run with young apprentices, so any comments went unheeded. There is no dress code for breakfast so people came in pyjamas. The bar has no local beer on tap.
This is a good reliable large hotel. It can accommodate meetings so can be full of non residents. The price is very good value. it is quiet, when nothing is on. The breakfast is good, you can sit in peace and watch other guests. If the hotel is full of parties, The Travelling Man Pub nearby is a good bet for food. Coach parties are welcome.
Stayed in December 2023
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