Lord Street, Southport, PR8 1NZ, United Kingdom
#19 of 19 hotels in Southport
Guests' ChoiceBased on 3698 hotel reviews
5.9Cleanliness
6.8
Comfort
6.8
Location
8.3
Facilities
6.3
Staff
7.4
Value for money
6.8
Free WiFi
4.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Kate
United KingdomWas very near a bar which went on til the early hours with loud music
Comfy bed, great access to town. Breakfast was good. Member of staff on the bar was excellent
Stayed in March 2024
Reviewed: April 18, 2024
Reeve
United KingdomCar park
Room not easy to find but comfortable when we reached it will book again in the future
Stayed in April 2024
Reviewed: April 11, 2024
Julie
United Kingdomwas very warm inside the hotel not sure if the hotel is housing the homeless as well as being a hotel??
Convenient for my needs
Stayed in April 2024
Reviewed: April 10, 2024
Watson
United KingdomNo bother
OK
Stayed in March 2024
Reviewed: April 1, 2024
Michelle
United KingdomNeeds updating,the appearance from outside is not very nice,very old Needs a good makeover.
The location
Stayed in March 2024
Reviewed: March 31, 2024
Antonia
United KingdomNo heating in room
Location and staff very good
Stayed in March 2024
Reviewed: February 22, 2024
Eleanor
United KingdomGot to the property had paid on booking.com as I normally do and the woman who was checking me and my boyfriend in was trying to get me to pay again because I apparently didn’t pay when I know I did and she just made me out to be a liar n was very rude, room was ok but definetly not worth the price I paid
It was close to the train station n not far from places I needed to go
Stayed in February 2024
Reviewed: January 23, 2024
Mccann
United KingdomFood was not very good and electricity went offp
Prices at bar reasonably priced bed comfy
Stayed in December 2023
Reviewed: January 23, 2024
Chris
United KingdomGood location
Stayed in October 2023
Reviewed: January 12, 2024
Brian
United KingdomNot much really nothing for now comes to mind
Great location couldn't get more central if you tried room good size TV and Kettle facilities for the life of me I can't remember it there was a iron and ironing board but it had a bath and shower which for the money was a good bonus bed was nice and soft just right fore and pillows too. I would recommend staying here again and there is a bar and artists playing music on another day I'd stay to watch and listen to them.
Stayed in December 2023
Reviewed: January 8, 2024
Zuzanna
United KingdomWeird people coming in
comfy beds
Stayed in December 2023
Reviewed: January 5, 2024
Clark
United KingdomNever had one
Stayed in December 2023
Reviewed: January 2, 2024
Mccann
UKFood and electricity went off
Location
Stayed in December 2023
Reviewed: December 31, 2023
Raymond
United KingdomBooked with booking.com then had to pay again..and waited a week to get refunded 😞
Nice n Clean everything worked .and reasonably quiet 😁
Stayed in December 2023
Reviewed: December 30, 2023
Angela
United KingdomOur group did not get to stay here as rooms were fully booked we were put up at the price of wales
Stayed in December 2023
Reviewed: December 24, 2023
Andy
United KingdomWindow wouldn’t open in room at all so no fresh air coming in , and tha had the rads on full and we couldn’t turn them off so it was so hot tho the night
Convenient
Stayed in December 2023
Reviewed: December 17, 2023
Andrew
United KingdomThe shower screen was in the bedroom not fitted, cheap toilet paper.
Hotel in the centre with free parking large room and quiet fast check in and friendly staff we had breakfast it was very good fresh fried eggs and even porige
Stayed in December 2023
Reviewed: December 9, 2023
Stuart
United KingdomFar too hot which seems strange in these times of costly fuel bills
Didn’t have breakfast Location fine
Stayed in December 2023
Reviewed: December 6, 2023
Alan
United KingdomMember of staff on reception was very rude and accusative. Telling me I hadn't paid even though I showed proof on my phone. After a 2 hour drive it was not the welcome or attitude I expected. I had to ring booking.com and eventually the manager came to sort it out (I had paid). This member of staff needs some training because I need to visit Southport for work soon and I'm going to think twice about this hotel after getting that attitude.
Room was clean but old fashioned. Location is great
Stayed in December 2023
Reviewed: November 29, 2023
Caroline
United KingdomVery dated needs a refurb. Room furniture was very old about 20 years old. I think my room had been smoked in as there was ash on bottom of my bed when I first got in there. Bath wasn’t clean, shower pressure poor, bed was uncomfortable and didn’t sleep much.
Massive hotel great location for shops and pubs
Stayed in November 2023
Reviewed: November 29, 2023
Brown
United KingdomMore tea and coffee in the rooms, wasn't happy with a fire alarm test that I was unaware of.
The room was clean and tidy, provided every thing I needed
Stayed in November 2023
Reviewed: November 27, 2023
Shawn
United KingdomStairs
The staff were friendly and attentive.
Stayed in November 2023
Reviewed: November 26, 2023
Jenny
United KingdomRooms are not very clean and maintenance is needed. Dirty windows you can barley see out of. Cobwebs and carpets had stains. No soap or body shower gel provided. Cold because radiator wasn’t working
Good location
Stayed in October 2023
Reviewed: November 26, 2023
Dawn
United KingdomHotel dated. Rooms very noisy
Great location. Ok for what we wanted and for what we paid
Stayed in November 2023
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