I liked everything

I loved the room and shower was clean and bed was comfy, breakfast was also the best breakfast I’ve had would definitely come back

Stayed in April 2024

No complaints, was very thankfully upgraded to on of the lodges by management! .. only small downfall, was hot water ran for 2-5 minutes then went cold, fine when grabbing a quick shower, but put a quick stop to a birthday chill in the whirlpool bath! But did let reception know possibly just a fault with boiler etc..

Perfect place, lovely grounds.

Stayed in April 2024

Room too hot

Stayed in April 2024

Attractive building. Very nice restaurant area.

Stayed in April 2024

Friendly staff, delicious food and comfortable room

Stayed in April 2024

The floorboards were pretty squeaky, and the doors banged quite loudly from other rooms/the hallway. Also the shower head sprayed water in all directions (even out of the shower block!)

Close to Durham, Our bed was comfy, nice breakfast, the bathroom was really nice as well. One particular member of staff I served us at breakfast and checked us in and out- she was lovely.

Stayed in April 2024

Water for bath in our lodge was only warm not hot so my wife got out quickly. We tried to run hot water again but it stayed just warm so not just if hot water runs out if not in main hotel. Also, self service breakfast has replaced ordering with staff, but little food available as most customers pounced on the new trays brought out by staff.

We’ve stayed before so know the hotel well. Had drinks in the spring sunshine outside then lovely meal on the night time. Staff were friendly and helpful.

Stayed in March 2024

Food wasn't exceptional for the price, the resteraunt roof fell through during dinner, no curtains in an open glass front bathroom linked to main room, very bright on a morning that woke us up. No staft available during checkout time.

Comfy bed and great bath.

Stayed in March 2024

Na

Everything

Stayed in January 2024

rooms a little outdated but sufficient.. the rest of place makes Up for it

Food was fantastic .. restaurant nice.. rooms a little outdated but sufficient.. the rest of place makes up for it..

Stayed in March 2024

My room was cramped.

The staff are very helpful and polite. The food is very good

Stayed in March 2024

Very creaky floorboards in room and on landing outside which was unfortunate,

Staff were lovely and food was good.

Stayed in February 2024

Double room was very small and tired and didn’t match the pictures on the website

The staff were so friendly and so helpful

Stayed in March 2024

Nothing it was a lovely place

Nice and peaceful staff welcoming and place was very nice

Stayed in March 2024

hard to find and in the middle of a housing estate.

Great corner room with lovely free standing bath and comfy bed. good 'pub style' food - huge portions and nice bar.

Stayed in February 2024

I didn’t like the layout of the room, it makes it really hard to watch tv in bed when winding down/ waking up. Even tho the tv is on a swivel holder it’s still not very comfy, also, very bad signal on tv, pillows are a bit to soft, but personal opinion on that.

I really like the privacy of the chalets

Stayed in March 2024

The shower room had obviously been recently upgraded ! But the toilet roll holder was hanging off the wall , no towel rail , and the double hook on the bathroom door was also hanging off . Also confusion when trying to pay , meal bill , for one night dining for 3 people . Breakfast was deducted when we arrived , but we were asked to pay again . You have a strange method of showing charges on final invoice , still not sure whether we have been charged twice for one breakfast .

The restaurant was lovely , nice atmosphere , good food , friendly service .

Stayed in March 2024

That the was not much around the area

The standard and decor of the room

Stayed in March 2024

Nothing

Love it love it love it - cosy, warm welcome - good bar great food and good room with comfy bed.

Stayed in March 2024

No complaints, it would be nice to have a fridge in the room. But that didn’t spoil our stay.

Our room was lovely, the bed was very comfortable. The freestanding bath was fabulous, it felt very luxurious. We had good meals in the bar.

Stayed in March 2024

Tv wasnt working properly , really bad reception room 19 .

Decor was lovely , very cosy . Staff made the stay .

Stayed in March 2024

Nothing

Lovely room, nice decor, friendly staff. Really comfy bed. Good location - short drive into the centre.

Stayed in March 2024

I didn’t like how there wasn’t a full length mirror in the room, also as we didn’t drive the bus routes into the main town were not available, this added extra cost for taxis.

The room was extremely clean, and the bathroom was especially a great feature, my partner was so relaxed in the bath. We were happy with the presentation of the room, and the add on for my partners birthday.

Stayed in February 2024

Our room was cold we did complain, the duvet was very thin we did complain and the hotel did apologise and discount the room the rest of the parties room were warm, no heating in the bathroom which was disappointing and made a cold exit from the shower and no lifts, the top floor is accessed by a very narrow steep setof stairs not great for those with balance and joint problems.

Good location, staff are very friendly and accommodating. Rooms are comfortable and good va,ue for money. Plenty of car parking and good access to the motorway. Breakfast was good and cooked to order, the buffet for the event we attended at the hotel was good and plenty of it. The catered for coeliacs which was very welcome staff were great and understood the concerns and requirements.

Stayed in February 2024