buffet dinner was poor, limited choices for non-meat eaters and quality was shocking....not what I expected for our anniversary. If you're on a bus tour group then it's perfect, not for a romantic meal for two.

Breakfast was great. good value, plenty of choice and good quality. buffet dinner however was poor, limited choices for non-meat eaters and quality was shocking....not what I expected for our anniversary. Bathroom smelt of the kitchen, I can only assume we were over the top of it.

Stayed in April 2024

Restaurant was locked, could order food at the bar but food stopped at 8pm. Staff very helpful and we ordered at 7:50, though no where to sit at a table, we sat in a corridor on a sofa with a low table - bizarre. Shower or bath was a struggle real lack of water pressure.. but managed a splash.

Was cheap and comfortable

Stayed in April 2024

Room was very cold

Stayed in April 2024

Bathroom is a bit dated and needs some love

Staff

Stayed in March 2024

Np answer to phone calls trying to locate disabled parking on arrival. Limited disabled parking once located. Bar closed at 10pm with 5 minutes notice. Loud barking dog in room 2 doors down. No butter at breakfast.

Size of room, easy check in.

Stayed in April 2024

Final morning at breakfast when asked we were told there was no butter or margarine at all as they were waiting on a delivery!!??!! Rooms and bedding clean but need updating desperately. Some items were missing, bath mat, tea bags, toilet roll.

Good value for money. Breakfast quite good, however not easy obtaining items for allergies/intolerances. Even though this is advertised in the dining room. The second morning GF bread didn’t arrive after asking. Old part of building is lovely as are the grounds.

Stayed in April 2024

No, mirror near the vanity unit, room was dated & dark

Stayed in March 2024

Shower in morning was tepid with not enough time to follow this up. Much of hotel upkeep looks tired. Our room was along very long corridor and whole feel once past impressive front external facade was down market rather than matching the price we paid.

We were there for a party at the hotel so location was perfect.

Stayed in March 2024

Taps hard to turn and no walk in shower. Toilet took a long time to flush. Room long way from Reception

Breakfast ok and good seating areas. Grounds really good.Good location for town centre

Stayed in March 2024

It wasn't clear on your welcome letter how much the room internet cost. Bathroom needs updating and bed was hard.

The location was great 5 minute walk into the village where there was good pubs and restaurants. The staff were very friendly and professional the room was clean as was the bar area.

Stayed in March 2024

There was a couple of rude staff. Particularly the older lady on reception. She was very unhelpful and, when asked simple questions answered with sarcasm, which we felt was incredibly unprofessional and immediately set the tone for the stay.

The rooms were comfortable and clean. The facilities were also clean. Breakfast was lovely with plenty of options.

Stayed in February 2024

The paid WiFi was awful. I don't mind if I have to pay £7 and the WiFi is good and works consistently, but it was only ever on one bar or would cut out completely. When you're traveling for work and on meetings, it's a real let down. The free WiFi in the restaurant/bars etc was no better and just as bad that I had to just give up in the end. The paid WiFi in your room is per device as well which is pretty outdated, and equally doesn't work. If you're travelling not for work and want to switch everything off, then this is the place. But the service shouldn't be offered at all if you can't meet it. I was also told that the main bar would be the best place to work, but then there was no where to get a drink as everything was closed, and was told I would have to walk back to the spa area to get any food or drink (this was between 11 and 1pm when I wasn't the only person who was looking to grab just a coffee or soft drink!). In the end I gave up working and left at 1pm. The mattress springs in the bedroom were clunky and popped through the night so probably needs replacing, and the doors are very thin - Could hear everytime some passed the room and as the bed is right near the door, it would wake you up.

The grounds were lovely and building itself was nice. The spa was also a good size pool and jacuzzi, and my massage was excellent! Staff team were all lovely and helpful. Room had everything you needed.

Stayed in March 2024

housekeeping, or lack thereof. room was not serviced at all, and had to wait for clean towels.

overall I thought the hotel was excellent, and great value for money. where they let themselves down was the lack of housekeeping. I expected my room to have been serviced on my return but it was not, which was disappointing.

Stayed in March 2024

Tje past wo times we jave visited the pool, jacuzzi and saunas were not wotking.

The staff, the area, the food, the rooms.

Stayed in January 2024

The hotel gives the impression of being high-end and it may well be able to put in a really lovely wedding event and may have a different feel at the weekend but, mid week, it was full of tradesmen, high vis jackets, dirty workwear etc - which was fine for me and not a problem in the slightest ... I was there for work .... but, if I had gone there with my wife expecting luxury and exclusivity, that is not the mid-week experience when it just feels very budget hotel

The Hotel is a lovely and very impressive building externally and pretty good internally. I didn't check out the gym, pool or spa

Stayed in March 2024

No hot water unable to shower and no heating for 2 days

Stayed in March 2024

The fact the restaurant closed at 21.00 hours. We were greeted with you need to pay xx on arrival at reception. We normally charge everything to the room and pay our bill on departure. That wasn't an option it was pay as you go.

The location was great for a one night stay. The bar and breakfast serving staff were friendly and helpful. The spa, had we time to use appeared to be very inexpensive. Relaxing atmosphere.

Stayed in March 2024

Stayed for 2 night. 1st night had no hot water. The phone signal in the room was poor so have no choice but to purchase WiFi. I paid for 2 days WiFi. 2nd day couldn’t get on and had to pay a further £7.00. I stay here often but this time, was really disappointing despite informing staff of these issues - nothing got resolved.

Comfort.

Stayed in March 2024

The food and fire alarm went off so had to stand outside for a while

Eggs were not cooked properly

Stayed in January 2024

A bit dated and scruffy in the room, the hotel had a building defect that meant there was no water on site, this is an isolated issue which couldn't be helped, however, the communication from the hotel was very poor, some customers were very annoyed about it, if a bit of communication had gone out perhaps guests would be a bit more understanding. The lack of water meant no tea coffee or any drinks other than drinking water at breakfast. Considering the cost of breakfast this was unreasonable, especially as there is a bar on site (next to breakfast room) so could have offered drinks from there and taken the costing hit to improve guests stay.

It is a very nice building and grounds. The price was cheap which I think reflected the dated rooms and was a fair price. The staff were nice.

Stayed in March 2024

Woke in the morning to find there was no water in the hotel could not shower or use toilet had to go to reception for bottled water to take my daily tablets

Good 😊

Stayed in March 2024

Drab and shabby bathroom, cramped and long past its best. Child breakfast 2 slices cheese. 6 grapes, tiny pastry, triangle melon, glass of apple juice...they wanted £12!!!! Wouldn't allow us to share a breakfast either. Complete rip off ,refused to pay that much left the hotel for meals. Staff unattentative. No padlocks for spa lockers available had to take clothes and valuables to the poolside. Wouldn't return or recommend.

Outward aesthetics lovely. Location of Market Bosworth lovely.

Stayed in March 2024

The room was so far away to get to , the people above you could here every foot’ step at one point I tried to call reception as it sounded like the person above was fighting and throwing things in the room it kept me up and there was no answer this was concerning, also the bed was rock hard so I don’t sleep the time I was there , food was nice and staff

Food and staff were pleasant

Stayed in February 2024

Dated tired noisy

Easy parking

Stayed in February 2024