Really lovely atmosphere and staff very helpful- food was great

Stayed in April 2024

The quilt on the bed was too heavy for me. Also we were charged for parking which I didn't expect.

The location of the hotel overlooking the bay and castle, great decor in the restaurant and lounge and my bedroom. Welcoming, friendly staff. The mattress was quite comfortable.Very quiet at night and great breakfast selection. Enjoyed our evening meal at the Tonnau restaurant on our first night at the hotel. The lift was ideal as we were on the 3rd floor.

Stayed in April 2024

Beautiful food provided in the Tonnau Restaurant

Stayed in March 2024

Felt the evening menu was a little limited

everything went well but the friendliness of the staff and the breakfasts were especially noteworthy

Stayed in March 2024

We liked everything about Hotel. Staff friendly and every helpful.

Breakfast was lovely on both of days we stayed. Service hot and good choice.

Stayed in March 2024

Nothing

It was great in every way

Stayed in February 2024

Tricky car parking

Clean, stylish, convenient and lovely food

Stayed in October 2023

Not much room to park cars Tiny single room , room 23 , room 19 a lot bigger

Excellent breakfast, good choice of food Well cooked Plentiful tea/coffee Position of hotel, on seafront

Stayed in November 2023

Remote car park but not far away

Excellent service, fabulous location and great food

Stayed in November 2023

Nothing. Everything was perfect.

Everything. The staff were amazing, in particular the lady that covered all areas. So sorry I forgot her name. She made everyone feel so welcome and was very funny. We need more people in the world like her. The food was out of this world and the room was lovely.

Stayed in October 2023

Slightly cramped bathroom

Lovely bar, great breakfast, decent rooms

Stayed in September 2023

I don't think that there was anything that could be improved

The breakfast was lovely and was very warm,nocomplaints

Stayed in October 2023

Better view from room

Food was excellent

Stayed in October 2023

Very quiet and comfortable with excellent, friendly service and delicious food.

Stayed in October 2023

Nothing it was spot on right on beach front which was so nice 👍

It was lovely and clean really friendly staff parking was great at back of hotel nice and safe as the lock it at night . Food in hotel was of a high standard breakfast and evening meal was fabulous. Would definitely stay again 👌🤙

Stayed in August 2023

Rather difficult to find - but I forgot I had printed out a location map.

Excellent location with good views of the beach and castle. Excellent dinner so no need to look elsewhere to eat. Staff were welcoming and friendly - and plentiful!

Stayed in September 2023

Nothing.

This hotel was excellent : great location, good food, helpful staff and comfy beds. I forgot my phone charger but they lent me one! Breakfast was a fabulous start to our morning of exploring the area. Probably not an hotel for anyone with mobility issues - there is a lift but many levels and steps on every floor too. I would love to stay here again in the future

Stayed in September 2023

Location!

Stayed in September 2023

Everything was lovely.

All of the staff were friendly and helpful. We had a 3-course dinner on the evening all of which was delicious. Our room had a beautiful view of the seafront and Criccieth castle. We only stayed one night on this trip but we're already planning next year's return trip which will definitely be for longer :)

Stayed in August 2023

The staff were delightful, very friendly and helpful. The hotel felt very relaxing. The restaurant was excellent and catered for our allergies and dietary intolerances with ease.

Stayed in August 2023

Duvet too heavy for summer.

Excellent food. Friendly,cheerful and helpful staff

Stayed in August 2023

The hotel's location is terrific, even with rain & wind. Reception staff were welcoming, helpful and professional. Wait staff very friendly and professional. Both dinner and breakfast were delicious. Our room was clean , comfortable and spacious.

Stayed in August 2023

Dinner is possibly a bit expensive, although excellent. Otherwise, pleased with everything!

Location is superb overlooking the beach and sea. Very convenient centre for touring north-west Wales. Car park is small and most guests park on the narrow road leading to the hotel and have to pull very close to a wall or hedge, but it's not a problem. Food was excellent, wonderful choice of breakfasts, although dinner is a bit expensive. A nice bar and comfortable lounge to relax, and garden with tables outside. Staff are very friendly - my wife is living with dementia but they were extremely understanding and helpful. Most staff speak Welsh, so if you also speak it, it's great to be able to chat in your own language. I would certainly recommend Caerwylan and look forward to returning before long. Diolch yn fawr!

Stayed in August 2023

Good range of food. Very attentive staff

Stayed in August 2023