Basil Street, Knightsbridge, Kensington and Chelsea, London, SW3 1AT, United Kingdom
#273 of 1,010 hotels in London
Guests' ChoiceBased on 845 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.7
Facilities
8.1
Staff
9.0
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 24 April 2024
Victoria
Australiathe rooms are small.
great location in the heart of Knightsbridge shopping district. The room had good quality linen and towels and a comfortable bed. Staff are very helpful.
Stayed in April 2024
Reviewed: 21 April 2024
Faiza
Oman- small room - breakfast variety
- location - staff - style
Stayed in April 2024
Reviewed: 19 April 2024
Abeer
United KingdomThe elder gentleman at the reception was amazing. Him and the concierge. Very nic and helpful.
Stayed in April 2024
Reviewed: 3 April 2024
Keith
United KingdomNothing
Loved the location in a quiet street directly behind Harrods and a short walk to attractions, eg Hyde Park, soho, museums, China Town etc. The hotel was lovely, clean with great and friendly staff.
Stayed in March 2024
Reviewed: 27 March 2024
George
Cypruslocation of room itself, small bathroom
location, spacious room, breakfast
Stayed in March 2024
Reviewed: 25 March 2024
Faanya
United StatesNothing
Enjoyed my stay and special thanks to the Manager Iona for her kind attention. The Suite 421 was most comfortable. Looking forward to returning in the Summer.
Stayed in March 2024
Reviewed: 22 March 2024
John
United KingdomReception staff weren't great.
Location
Stayed in March 2024
Reviewed: 17 March 2024
Midori
JapanRoom was too small. Hardly any space for my clothes.
Location is excellent.
Stayed in March 2024
Reviewed: 13 March 2024
Jasmin
United KingdomPillows and carpet
Lovely staff, beautiful room and location
Stayed in March 2024
Reviewed: 3 March 2024
Jin
United Arab EmiratesThere was an old style lift/elevator in the townhouse section with four floors that needed to have its gate secured in order to run. I had to climb up to the first floor three times as other guests had not closed the lift door properly.
The hotel is very centrally located right next to the Knightsbridge Tube station and Harrods. There are three sections to the hotel that are next to each other, the main building, the townhouse section and the apartment section. Staff were very understanding and helpful and were able to check me in half an hour earlier. I enjoyed the set lunch that i had at the hotel restaurant. My room was very comfortable and quiet.
Stayed in March 2024
Reviewed: 3 March 2024
Elmy
IndonesiaThe lift looks old and slow
The location, the receipcionist and the concierge staff all were very friendly and helpfull, the Junior suite's room was very nice.
Stayed in March 2024
Reviewed: 29 February 2024
Adrian
LuxembourgAll was good
Amazing location in the heart of Knightsbridge
Stayed in February 2024
Reviewed: 25 February 2024
Jakub
PolandLong check out time
Location, style
Stayed in February 2024
Reviewed: 17 February 2024
Mary
United KingdomPerfect location near Harrods
Stayed in February 2024
Reviewed: 17 February 2024
Pawin
Thailanda bit pricey
location
Stayed in February 2024
Reviewed: 15 February 2024
Anthony
ThailandGreat location near Harrods. Room reasonable size for this part of London. Very friendly helpful Staff
Stayed in February 2024
Reviewed: 12 February 2024
Lucie
United KingdomIf they had a gym, it would be awesome.
Love the location: I stay here once every 4-6 weeks. Absolutely perfect. Great value for money and lovely staff.
Stayed in February 2024
Reviewed: 8 February 2024
Banafsheh
United Arab EmiratesBathroom could have been a bit better.
I liked the location for the value considering it's right next door to Harrods. It seems to be quite popular amongst most of my friends in the UAE. I didn't really use the facilities of the hotel as I was quite busy with work meetings so it was somewhere to sleep however I was comfortable in the room and I would definitely recommend and stay there again.
Stayed in February 2024
Reviewed: 8 February 2024
Anne
United KingdomBathroom a little jaded
Location
Stayed in February 2024
Reviewed: 7 January 2024
Fatima
United Arab EmiratesNothing
The location and staff are friendly The rooms were spacious
Stayed in January 2024
Reviewed: 3 January 2024
Clive
JerseyNothing I particularly disliked
Room service very helpful staff
Stayed in January 2024
Reviewed: 28 December 2023
Hesham
Saudi ArabiaRoom noise
Location
Stayed in December 2023
Reviewed: 17 December 2023
Roohi
United KingdomThe fact that the rooms are housed in several locations
Brilliant location. Very traditional hotel. Staff lovely. Room comfortable.
Stayed in December 2023
Reviewed: 16 December 2023
Ian
United KingdomRooms were a bit tired, but very comfortable
It’s location
Stayed in November 2023
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