Wick Lane, Wick Ferry, Christchurch, BH23 1HU, United Kingdom
#2 of 6 hotels in Christchurch
Guests' ChoiceBased on 599 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.6
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Deborah
United KingdomThe sauna was broken the whole time of our stay which was disappointing. Liked it much better when large groups were not staying there
The breakfast was very good and a lot of choice Service was good too. The staff in the lounge were super friendly and helpful and loved the views from the room.
Stayed in April 2024
Reviewed: April 8, 2024
Jaap
United KingdomJust two minor things. The double bed could have been a bit larger. I think it was king sixe, not super king size. And the sauna in the spa was not working.
The location is amazing by the riverside and also a very short drive to the beach. The staff are extremely friendly and helpful. The rooms are spacious with a view on the driver.
Stayed in April 2024
Reviewed: April 7, 2024
Michelle
United KingdomLimited plant-based/vegan choices on main menu - but understand most restaurants in area cater for main stream.
Another fabulous super - relaxing stay - the lovely warm welcome from James made us feel we've arrived to see old friends!! Thank you!! The most comfortable beds, lovely soft pillows and luxurious linen ensures a great night's sleep. Delicious breakfast choices. Exceptional friendly service and staff.
Stayed in April 2024
Reviewed: April 5, 2024
Naynesh
United Kingdomgreat breakfast, really close to main town. beautiful scenic views.
Stayed in January 2024
Reviewed: April 3, 2024
Lee
United KingdomFourth stay here and we have always enjoyed it. The suites are perfect for a small family with a dog. Lovely morning views over the river!
Stayed in March 2024
Reviewed: April 1, 2024
Denise
United KingdomParking could be an issue
The view and the room
Stayed in March 2024
Reviewed: March 31, 2024
Amanda
United KingdomWe were upgraded as it was our honeymoon. We had to wait a little bit longer for check in even though we had requested an earlier check in but the upgraded room certainly made up for the delay. The staff were really attentive and we had a lovely time. Thank you for making our honeymoon very special. Breakfast was delicious. Unfortunately some of the choices on the menu the night before had run out but our food was very tasty. Overall an amazing stay and definitely a hotel that we would love to visit again.
Stayed in March 2024
Reviewed: March 29, 2024
Keith
United KingdomNothing
Very clean and good facilities
Stayed in March 2024
Reviewed: March 28, 2024
Andrew
United KingdomNothing
Fantastic
Stayed in March 2024
Reviewed: March 27, 2024
Nick
United KingdomOnly a small moan - the sauna could have been a little warmer.
Breakfast was superb; evening meals very tasty and great quality; spa was lovely
Stayed in March 2024
Reviewed: March 27, 2024
Lesley
United KingdomWelcoming staff Hotel position
Stayed in March 2024
Reviewed: March 26, 2024
Jill
United KingdomNothing
Everything but particularly the friendly and helpful staff
Stayed in March 2024
Reviewed: March 23, 2024
Brenda
United KingdomThe food we had at lunch time was good.
The breakfast was very good. We didn't stay for dinner as my daughter lives close by.
Stayed in March 2024
Reviewed: March 20, 2024
Elizabeth
United KingdomNil
Lovely breakfast, good range of hot and cold options, all delicious and very pleasant staff who made us feel welcome (the best scrambled eggs and eggs benedict we've ever had) and lovely cappuccino. Our accommodation was very spacious, spotlessly clean, excellent housekeeping service in our suite and the whole hotel (which smelled fragrant). Evening waiting and mixologist staff all customer focussed and friendly, fab cocktails (thank you Tommo and the other mixologist whose name unfortunately I don't know). The hotel is light and airy and I felt very comfortable and welcomed.
Stayed in March 2024
Reviewed: March 18, 2024
Muriel
United KingdomThe heating in the rooms was on unnecessarily high
Food delicious, great ambiance, location, attentive staff, lovely pool, everything amazing
Stayed in March 2024
Reviewed: March 13, 2024
Kristian
United KingdomThe room was excellent with river views. It was very big for a standard room and the washroom facilities were excellent. The breakfast was good and it's a 5 min walk from the town which has excellent places to eat.
Stayed in March 2024
Reviewed: March 7, 2024
Stephen
United KingdomGreat hotel wonderful staff great food
Stayed in March 2024
Reviewed: March 6, 2024
Kay
United KingdomCould find no fault
Lovely hotel, beautiful room, attentive staff, fantastic food, great location.
Stayed in March 2024
Reviewed: March 4, 2024
Gloria
United KingdomThere was a shortage of seating on Friday night in the bar so we went into dining room early.
Everything. Food good staff wonderful. Drinks good
Stayed in March 2024
Reviewed: March 3, 2024
Rebecca
United KingdomEverything about this hotel is LUXURIOUS
Stayed in March 2024
Reviewed: February 22, 2024
Pete
United KingdomThe breakfast isn’t the greatest. We had runny scrambled eggs and the ingredients aren’t the greatest. Service is excellent though. The bar shuts at 11 on Friday and Saturday nights which is a bit early in my opinion. Midnight would be better if I’m being picky.
Fantastic weekend at the Captains Club. Staff are fantastic. Very helpful and relaxed.
Stayed in February 2024
Reviewed: February 18, 2024
Michelle
United KingdomVegan halloumi at breakfast - could not even contemplate eating it. A vegan breakfast with mushroom, tomato, spinach, baked beans, avo is perfect - just lovely fresh veg is delicious and g ood enough!!!
Loved our stay - the best room yet!! So quiet and everything so comfortable, especially the bed and mattress!! Had a 2 night stay but felt like we were away for a much longer holiday! Thank you for the fabulous room - enjoyed every minute of our stay!
Stayed in February 2024
Reviewed: February 15, 2024
Phill
United KingdomUnable to think of anything we didn't like.
The whole experience, the room was perfect good size, excellent view of the activities on the river.
Stayed in February 2024
Reviewed: February 14, 2024
Zoltan
United KingdomThe Wi-Fi was slow. Nothing else
Super Friendly staff. Everyone was smiling and genuinely helpful. The hotel was clean and easy to access. There were small touches that I haven't seen in other hotels yet. Like a personalised card on the bed upon arrival. It was a very nice experience.
Stayed in February 2024
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