Lyndhurst Rd, Brockenhurst, SO42 7RH, United Kingdom
#24 of 28 hotels in Brockenhurst
Guests' ChoiceBased on 528 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
7.0
Free WiFi
8.3
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End of dialog contentReviewed: 22 April 2024
Victoria
United KingdomWas hurried a little at Zen Garden restaurant but food delicious.
Nice location, decoration and facilities all in one place plus also lovely pub just along the road.
Stayed in April 2024
Reviewed: 19 April 2024
Philip
United KingdomThe dinner menu, we found it difficult to find anything on it to suit our needs. We have no special needs other than normal fine dining. The meal we did choose was cooked well so no problem with the quality. We went to the Pub down the road to eat on our second night.
Charming and in a good location.
Stayed in April 2024
Reviewed: 8 April 2024
Robert
United KingdomNot value forMoney, additional charge for Sen Spa excessive as room cost also excessive Menus in restaurants limited
Location was good for Beaulieu and New Forest
Stayed in April 2024
Reviewed: 6 April 2024
Stella
United KingdomCosy , well maintained
Stayed in March 2024
Reviewed: 30 March 2024
Lynne
United KingdomNothing
The staff are very lovely. The manor is chic and beautiful. The spa and pool are is very relaxing too
Stayed in March 2024
Reviewed: 17 March 2024
Jason
United KingdomI hated the Thai restaurant the meals we chose tasted the same very plain and boring lacking flavour. Over priced massively compared to many restaurants I’ve been to. Very disappointing especially as it was our anniversary weekend away that spoilt the time tbh as we always look forward to a nice meal and drinks.
Loved the property and the bedroom was spacious and tidy.
Stayed in March 2024
Reviewed: 16 February 2024
Peter
United KingdomThe bed far to soft
The spa
Stayed in February 2024
Reviewed: 28 January 2024
Patrick
United KingdomIt needs a makeover, bar area is poor and has no atmosphere. The breakfast is outrageously expensive for what it is.
Location , spa , choice and quality of food in the restaurants.
Stayed in January 2024
Reviewed: 28 January 2024
Lesley
United KingdomThe fact that it was an expensive and didn’t include breakfast
Swimming pool area was lovely and staff very friendly
Stayed in January 2024
Reviewed: 9 January 2024
Judith
United KingdomRefined and omdortable atmosphere. very helpful and friendly staff.
Stayed in January 2024
Reviewed: 3 January 2024
Kelly
United KingdomBeing charged for coffee on top of breakfast cost, would expect this to be included.
Staff were very friendly. Upgraded room upon arrival due to birthday celebration. Tea and coffee facilities in room together with water.
Stayed in December 2023
Reviewed: 2 January 2024
Claire
United KingdomLocation
Stayed in December 2023
Reviewed: 12 December 2023
Sarah
United Kingdomfood in Thai restaurant poor quality
good but expensive breakfast lovely building with two wonderful chairs in front of a roaring fire
Stayed in November 2023
Reviewed: 30 November 2023
Mirela
United KingdomThe spa is quite small and can feel overcrowded, even when there aren't that many people using it.
Very charming and cozy hotel, great choice of dining options, and wonderful spa treatments. Excellent service - staff were really friendly and accommodating.
Stayed in November 2023
Reviewed: 5 November 2023
Emma
United KingdomVery expensive breakfast and drinks and far too few loungers in the spa so it was impossible to sit round the pool side
Very friendly staff, comfortable room and good location. Lovely to have a real fire in the lobby and a good choice of restaurants on the site.
Stayed in November 2023
Reviewed: 31 October 2023
Caroline
United KingdomLeisure facilities could do with refurbishment
Nice property in good location.
Stayed in August 2023
Reviewed: 31 October 2023
Amanda
United KingdomNothing in particular.
Breakfast was very good but quite expensive especially with the additional costs.
Stayed in October 2023
Reviewed: 22 October 2023
Dandevaney
United KingdomOne receptionist was quite rude on arrival, not many plug sockets in room
The spa treatments
Stayed in October 2023
Reviewed: 21 September 2023
Graham
United KingdomService was great location brilliant food really good especially the Thai restaurant. We have been multiple times and it was still really good.
Stayed in September 2023
Reviewed: 14 September 2023
Robert
United KingdomHit and miss attempts to charge car due to poor reception
Drinks on the lawn
Stayed in September 2023
Reviewed: 11 September 2023
Robert
United KingdomLack of air con in rooms.
Spa and Thai restaurant plus the garden bar
Stayed in September 2023
Reviewed: 6 September 2023
Herts77
United KingdomPoor lounge tea/coffee service
Excellent dinner restaurant
Stayed in July 2023
Reviewed: 1 September 2023
Brown
United KingdomThey had several weddings that had the staff running around and then had no time for guests, would not stay again
Breakfast was poor asked for two pouched eggs got hard boiled. No offer to replace breakfast so left
Stayed in August 2023
Reviewed: 30 August 2023
Robert
United KingdomFelt a bit bureaucratic- email before arrival to bring non slip footwear for around pool or have to buy it from them. Fairly expensive.
Great location, ten minutes walk from Brockenhurst village. A large spa complex. Large room.
Stayed in August 2023
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