16-19 The leas, Folkestone, CT20 2DU, United Kingdom
#11 of 11 hotels in Folkestone
Guests' ChoiceBased on 19 hotel reviews
6.3Cleanliness
7.0
Comfort
7.0
Location
7.9
Facilities
6.1
Staff
8.5
Value for money
7.1
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Showing 1 – 19
Reviewed: 21 April 2024
Hannah
United KingdomIt's under renovation so just bear that in mind.
The place is obviously under renovation but the rooms were still clean and tidy, the bar was open and the continental breakfast was great. It's basic but that's the price you are paying so it was exactly what we paid for :) Staff were outstanding, very friendly and kind.
Stayed in April 2024
Reviewed: 21 April 2024
Martin
United KingdomBedroom was small and tight. Walls are thin so somewhat noisy. Bathroom door did not have a lock which was poor.
Breakfast was good value for money - simple. Staff very friendly and helpful, especially with parking. Great location by the Leas and city centre.
Stayed in April 2024
Reviewed: 11 April 2024
Karthik
United KingdomThe quality of the room.
Staff was pleasant and welcoming. Their service was really good but the quality if the property is not value for the money. The tap was leaking and the tub is not in a usable condition. Thus I rate 4 out of 10.
Stayed in April 2024
Reviewed: 10 April 2024
Hannah
United KingdomGreat location.
Stayed in March 2024
Reviewed: 9 April 2024
Christopher
United KingdomI had to ask for a plug in the sink at reception & plug was to big. But I thanked the Man Gentleman Reception Person polite & friendly. The room didn't have a bin. The had hot 🔥 water 💧 when it was time for me to leave.
I like the view out of the the. I also like the staff. I also like the Cleaner Romanian Woman Lady. I also like the picture in the room, the window in the hotels. I like the breakfast. Maybe if they change some extra money, could have some extra vegetarian & Vegan options please. Thank you I thought the the hotel room & hotel was ok for £40. Maybe The Government could/should do more to help small & medium companies.
Stayed in April 2024
Reviewed: 8 April 2024
Natasha
United KingdomRooms were ok but doors were a pain. No breakfast options other than continental.
Good location but scaffolding around that was not mentioned.
Stayed in April 2024
Reviewed: 2 April 2024
Alvaro
United KingdomThe shower doesn't have pressure and it takes quite long to get hot water. We stayed 4 nights and nobody come to change towels, etc.
The location and the bed is good. For the price is a good value.
Stayed in April 2024
Reviewed: 24 April 2024
Samuel
United KingdomThe property is work in progress and is not the Ritz , you have to accept that but the staff were awesome and were lovely .
Stayed in April 2024
Reviewed: 23 April 2024
Ajayreddy
IndiaRooms were spotless and newly renovated, and the facilities were well maintained…. Beds were exceptionally comfortable Nice Environment & perfect location Pleasant Stay & Friendly Staff Thank you for your hospitality & kindness!
Stayed in April 2024
Reviewed: 22 April 2024
Emerson
United KingdomThere was some renovation work going on on the outside of the building and scaffolding cover part of the view from our window, but once the work is done, I am sure it will look great.
The hotel is super well located, and easy access to the city centre and it offers beautiful views of the sea.
Stayed in April 2024
Reviewed: 18 April 2024
Lee
United KingdomShower had no power at all and took over 15 minutes to get warm. Heating in room did not work. Very disappointed
Clean room
Stayed in April 2024
Reviewed: 17 April 2024
Jazmyn
United KingdomThe room was bad ... I got burnt by shower Bed was held by duck tape No lock on toilet No staff No WiFi
Location
Stayed in April 2024
Reviewed: 8 April 2024
Dwyer
United KingdomFriendly staff and clean rooms
Stayed in March 2024
Reviewed: 8 April 2024
Elizabeth
United KingdomThe room was the worst I’ve experienced. Dirty bathroom with a door that won’t even close. Dirty curtains with shoe stickers. Dirty kettle. No hot water or pressure. Had to get some service men to say it was Saturday and after 6pm they couldn’t fix it. No refund or change of room. Had to have a sink wash!!!!!!
The reception man who took our details and gave us the room keys was really nice.
Stayed in April 2024
Reviewed: 8 April 2024
Simon
FranceBathroom was very outdated. The hot and cold water was low pressure and took a long time to come through. Not enough pressure to shower
Room was clean & newly decorated. The staff were nice
Stayed in April 2024
Reviewed: 6 April 2024
Michael
United KingdomNothing
Everything for the money you can't complain
Stayed in April 2024
Reviewed: 23 April 2024
Jacqui
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 April 2024
Reece
United KingdomThere are no comments available for this review
Stayed in April 2024
Showing 1 – 19
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