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Reviews of Chase Hotel

Inkerman Terrace, Whitehaven, CA28 8AA, United Kingdom

#11 of 22 hotels in Whitehaven

Guests' Choice

Review Score

Based on 779 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 31, 2024

    8.0
    Comfortable hotel for overnight stay whilst visiting friends in the area.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike.

    I liked the original features and high ceilings in the reception area, bar and restaurant. The staff were welcoming, friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    All ok

    Very Comfortable stay

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    The stay was very pleasant and the evening meal good.
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night

    When I rang some time later about an tiem I thought have left behind, they said they would ring me back . They did not ring me back with any answer.

    Being on the ground floor and the quietness.

    Stayed in February 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. We both live overseas ( France /Australia) otherwise we'd be back soon

    Beautifully renovated country hotel . Lovely staff. Fast internet. Easy parking. Nice breakfast.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Flying visit - didn’t have long to take much in.
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    General building is a little dated - but it’s an old property!

    Large building on good grounds. Good location. Staff very friendly and helpful. Great breakfast.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Our room was comfortable and beautiful, but the lack of an elevator was a big disadvantage for us. It was difficult going up 4 floors with 2 kids and suitcases. Fortunately, our room was large and clean. The beds could have been a little more comfortable. They brought us a very nice breakfast as we requested. We would also like to thank the staff.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    You’d be missing out on a little gem if you’re staying in Whitehaven and didn’t spend at least one night here.
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Genuinely nothing

    Really friendly, helpful staff who really made me feel welcome and for whom nothing was too much trouble. The room was very comfortable and clean. I had the full English breakfast which was a generous portion and cooked just the way I like it. And to top it all very reasonably priced 😀

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    Amzing place, love it
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    The bed was just fab!. Great location, 2 minute walk to where I needed to be

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Good location, good breakfast, great staff

    Stayed in February 2024

  • Reviewed: January 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    .

    Friendly, good parking, lovely breakfast

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Lovely break, would visit again.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stairs, hauling luggage up to the top floor is no fun for an old fat lass. Also no plug sockets near the bed, really difficult to use any chargers etc when they’re nowhere near where you need them to be (I use my phone as a clock but it was miles away).

    Lady at the desk (and kitchen, and dining room) was so friendly and nothing was too much trouble. She appeared to be running everything single-handedly and was clearly a superhero.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    10
    Great hotel
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing not to like

    I love this gem the staff are amazing

    Stayed in November 2023

  • Reviewed: December 23, 2023

    9.0
    Wonderful warm welcome!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Take ear plugs. Despite the double glazing, the traffic noise is still loud.

    The staff are wonderful- friendly and welcoming. The breakfast is also lovely and cooked to order. Only a 10 minute casual walk into Whitehaven.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    9.0
    Great location for the centre of Whitehaven
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Friendly staff and great breakfast

    Stayed in December 2023

  • Reviewed: December 13, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast! Good location for walking into town.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Excellent facilities, good staff, excellent accommodation
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent stayed before

    Stayed in December 2023

  • Reviewed: December 10, 2023

    10
    Excellent stay.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Very welcoming and friendly staff. Hotel very clean and food excellent.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    8.0
    Only in Whitehaven for one night. I'd stay again.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    A small and friendly hotel close to Whitehaven CBD.

    Stayed in October 2023

  • Reviewed: December 6, 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night

    Didn't have a lift.

    The room was very clean, good breakfast and the staff friendly.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    10
    Very enjoyable stay visiting our granddaughter
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Very friendly staff. A very homely property in a good location

    Stayed in November 2023

  • Reviewed: November 26, 2023

    9.0
    Good stay
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in October 2023

  • Reviewed: November 25, 2023

    10
    Will stay here again if in the area
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very clean and very nice staff

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Would like more attention in the breakfast room.

    As expected. (Stayed before)

    Stayed in November 2023

  • Reviewed: November 23, 2023

    9.0
    Would recommend this hotel
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Bar shuts too early at 11pm

    The food was excellent and the staff very helpful

    Stayed in November 2023

Showing 1 - 25

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