The Square, Forest Row, RH18 5ES, United Kingdom
#5 of 5 hotels in Forest Row
Guests' ChoiceBased on 464 hotel reviews
4.5Cleanliness
5.6
Comfort
5.9
Location
7.4
Facilities
4.9
Staff
6.1
Value for money
5.6
Free WiFi
6.1
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End of dialog contentReviewed: 1 October 2023
James
United KingdomThe bedrooms were not en suite and the shower room was not signposted
Nice heritage hotel with lots of olde world features. Welcomed by warm mannered and informative staff. The rooms and bed was very comfy
Stayed in September 2023
Reviewed: 14 September 2023
Adam
United KingdomFirst night I was kept awake half the night by the person as the walls are thin second night I did get a semi good night sleep but I feel the the bed needed a new mattress as I was lumpy bathroom had a nice shower but paint was  peeling of the ceiling and walls.
I was in a  convenient location to where I was travelling to and from
Stayed in September 2023
Reviewed: 6 September 2023
Daniel
United KingdomNo staff but we did arrive late. No clear information on arrival
It helped us last minute so we could go on holiday
Stayed in August 2023
Reviewed: 23 August 2023
Sai
United KingdomQuite a dated property.. need a lot of refurbishment.
Stayed in August 2023
Reviewed: 14 August 2023
Kenneth
United KingdomNo breakfast or drinks in the room., had to park in the street
Four poster bed
Stayed in August 2023
Reviewed: 31 July 2023
Pamela
United KingdomHotel needs updating No food on offer bar closed early as no customers Outside seating needs weeding Lack of safety concerns .. no warning the floor in bar massively uneven No lights on to find way to room or anyway of finding them … room comfortable and clean but handle on door falling off
Location
Stayed in July 2023
Reviewed: 25 July 2023
Nathan
United Kingdommy room was upgraded with no extra charge.
Stayed in July 2023
Reviewed: 23 July 2023
Michael
United KingdomPaid extra for a four poster bed room which squeak with any tiny movement and the mattress was so uncomfortable and had a terrible nights sleep, the shower was terrible no pressure at all and there was no bath plug for the bath also. No staff after 9pm to sort the problems out.
Stayed in July 2023
Reviewed: 14 July 2023
Samantha
United KingdomWas a little out dated! but it didnt affect out stay.
The Owners was polite! Great, chilled hotel. very quite :)
Stayed in July 2023
Reviewed: 12 July 2023
Katherine
United KingdomThe hotel was like the Marie Celeste!! No staff anywhere in the morning, no exit through the front of the hotel it was all locked. We arrived back at 10.30pm to find the hotel locked up with the only entrance through the back and no lights anywhere!! very creepy
It was cheap! The bed was comfortable!!
Stayed in July 2023
Reviewed: 8 July 2023
Malcolm
United KingdomNo coffee in the room
Stayed in July 2023
Reviewed: 3 July 2023
Simon
United KingdomDirty, no staff no internet access
Location
Stayed in June 2023
Reviewed: 29 June 2023
Jane
United KingdomThe area
Stayed in June 2023
Reviewed: 23 June 2023
Aidan
United KingdomPub shut at like 7.30 and no food, but I get that in a village, that’s the way things are nowadays( let people know that in advance they will appreciate it. Didn’t like all the signs saying you can’t eat in you room or a fine is chargeable (can’t actually fine people with out a statement amount,, (agreement of contract law) so don’t think that’s appropriate! (They are everywhere!) for what’s a hotel for workers basically are rooms are a home for that time. Personally I would make them feel they can have food and a pleasant note just asking to put food in a certain bin outside (we’re not animals) also the area we were asked to eat in downstairs was locked. So Giving plates and cutlery in 100% of hotels I stay in is normal. This isn’t a crap review just what I think!! Also sort the lights out..👍
Good location nice old pub, staff we’re really nice, rooms were nice for the price also..
Stayed in June 2023
Reviewed: 13 June 2023
Danielle
United KingdomOutdated room and sealant around bath was mouldy . For the price was okay but could fix mouldy sealant fairly easily and without much expense.
Was homely and staff was friendly. Was okay for the price and bed was comfortable.
Stayed in June 2023
Reviewed: 11 June 2023
Gill
United KingdomWhen we arrived, they couldn’t find our booking and then when we got to our room, it really was very basic, dusty and even some cobwebs! We had booked a family room with 2 double beds, but had to ask for additional towels and pillows (twice!), because there were only 2 of each! Some lights didn’t work and the bathroom door was so stiff it sounded like you were trying to break out!! Very “threatening” notices suggesting fines if you ate anything in the room (hot food understandable, but crisps/ snacks?!)…. very unrealistic when travelling with a child and when the hotel doesn’t offer food/ breakfast!
It is a charming looking old pub.
Stayed in June 2023
Reviewed: 29 May 2023
Dean
United KingdomCups dirty and covered in dust. Only one towel provided - visibly dirty. Spoke to staff and they were very friendly and sorted it out. Shower head broken so had to hold up.
No breakfast offered or advertised so fine. Great location and next to a great cafe.
Stayed in May 2023
Reviewed: 23 May 2023
Juliana
BrazilRoom is very old and it was not fully cleaned, I found some rubbish under the bed.
Stayed in May 2023
Reviewed: 16 May 2023
R_l_eastwood
United KingdomDid not appreciate making the traveller pay cash on arriving even after being booked through the company. Than also charged more than the price i reserved on booking.com! when our traveller asked for a receipt, they gave him a blank one to fill out himself! I assume to allow him to increase his expense claim. All very underhand. if your booking on behalf of a business then please aviod!
room was okay.
Stayed in April 2023
Reviewed: 16 April 2023
Keving0132
United KingdomThe corridor was not lite they said the timer was broken there was only 1 towel in room stains on floor in bathroom wrappers everywhere the room just wasn't satisfactory
The staff the bar
Stayed in April 2023
Reviewed: 16 March 2023
Raymond
United KingdomVery poor lighting in corridors & exit,bar shut very early (not even sure if it was open),shower not working properly,only 1 towel,no bath mat.I had to ask for tea bags & milk
Stayed in March 2023
Reviewed: 7 December 2022
Karen
United KingdomI was telephoned and asked what time I would be getting there. I said around 8pm after dropping bags at airport. Then he explained he would not be there and how to get in to property via metal fire escape to first floor, saying our room which would be left open. Due to the layout, this meant going down a floor once inside and was really confusing. There was no one to meet us when we arrived, despite paperwork in room saying someone would be there until 11pm. The fire escape was dangerous as I walk with a stick. Did not feel safe having the firescape door being left open all night. Having to leave before anyone from reception arrived at work, the trip down the fire escape was more hazardous as the outside light was behind me and couldn't see the next step.
Stayed in November 2022
Reviewed: 16 November 2022
Lucy
United KingdomUnfortunately there were other VERY noisy guests laughing and talking loudly in their room from midnight-2am. I went into the hallway to ask them to be quiet but they didn’t hear. I used a cup before noticing how terribly dusty it was- it must have been there uncleaned for a long time. There was no bath mat so getting out of the shower I had to stand on the cold bathroom floor and dripped water all over it. also the bathroom bin was not empty when I arrived. Oh and lots of hairs in the bath and bed!
location was brilliant, staff welcomed me late in the evening and gave me a room upgrade due to low number of guests.
Stayed in November 2022
Reviewed: 6 November 2022
Richard
United Kingdombar / restaurant closed at 8:30 on a Saturday
Stayed in November 2022
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