Complimentary tea,coffee,fresh milk was not refilled.Toilet tissue is not enough for 3 persons.

Location is accessible

Stayed in March 2024

noisy guests next door woke me up at 1.30 am !

very handy. cheap. Right near tube station. comfy

Stayed in April 2024

There was a £200 safety deposit upon arrival which was taken hastily. This was to be kept should there be any damages to the hotel. Coming from a working class background, £200 taken from our budget straight away was a nightmare. The wardrobe doors were already on the verge of collapse so we were hesitant touch anything in fear of ‘causing’ damage to the property. Upon checking out, the gentleman on the desk made no mention of the deposit until I showed my receipt. This may have been an honest mistake but it seemed as though they would have happily kept our deposit without us causing any damage whatsoever.

The location was perfect. It was within walking distance of Denmark Street and this was ideal for carrying our instruments down there for a gig. Furthermore, the staff were pleasant and helpful. We had some issues trying to figure out how the lights worked in the bathroom and we were promptly helped by a nearby cleaner who was more than happy to give us some directions. The bathroom was small but for the price, it is hard to expect anything out of this world. The water pressure on the shower was excellent however in comparison to other places I’ve stayed in London.

Stayed in April 2024

Nothing

Great location and excellent value for money

Stayed in April 2024

WI-Fi does not really work. I didnt need it since i know the area but if you are new to the city and wi-fi is a must maybe dont stay here. Thats the only downside.

Great room, working heating. Amazing PRIVATE bathrooms!!! Friendly staff. Have stayed here twice and will be back in the near future!!!

Stayed in March 2024

The mattress was not firm enough and caused a bit of back pain.

The hotel is very well located and great value for money. My only concern is the mattress. It's too soft and I require a hard mattress for my back. Otherwise I am totally happy with it.

Stayed in April 2024

Great location and price, very clean and cosy, very friendly and helpful staff.

Stayed in April 2024

need some blackout curtains/ blinds in room G3 being a light sleeper i am awake soon as the sun comes through them thin curtains that are up . Also need more milk in the room i kept asking for more.

Comfy bed and only a short walk to Leicester Square, Piccadilly etc .

Stayed in March 2024

Great location, comfortable, clean, good value for money considering how central it is

Stayed in March 2024

No bath plug .tiny room...bad corridors

Cleanliness amd staff

Stayed in April 2024

What is not advertise is that after you paid accommodation they want £200 in case damages. When you check out you have to present your card again to get refund. There is no breakfast option. Their excuse they are redoing restaurant. I checked previous reviews they have been doing that since 2019.

Good location from underground.

Stayed in March 2024

Noisy bin collections at 11.30pm and again at 6am.

Price location. Cleanliness

Stayed in March 2024

Room was a bit small

Good access to holborn

Stayed in March 2024

A bit cramped and you can hear other guests talking . Noisy neighbours walk me up at around 4am banging the door calling each other, I think they were going to the airport. It wasn’t the hotels fault … they still need to make sure to tell their guests to be considerate I think.

The location is great! Easy access to public transportation and if prefer walking then most shops and restaurants are walking distance too,

Stayed in March 2024

It felt a bit like it needed some TLC, there was paint peeling, a mirror edging had come off, the stairs were not carpeted (like it had been taken off and not replaced) it just felt it needs some attention. But that’s only cosmetic things, everything else was great.

The location was excellent, right off Tottenham Court Road and really good access to tube links and walking round central London. The staff were all really friendly throughout our stay. The room had everything we needed.

Stayed in March 2024

WiFi was broken the whole time. Maybe some one would prefer a restaurant or breakfast at the hotel, which they don't have, I didnt mind since there is a 24h open restaurant next door with surprisingly good quality of food

Very clean. Very polite staff but not a hotel kind of "stiff". Exellent location with high street shopping, cafés, restaurants and theaters on your doorstep. And a underground station right on hand.

Stayed in March 2024

There was a bit of noise due to trains and the underground being nearby, apart from this everything else was good.

The room was great, they had heated floors which was lovely!

Stayed in February 2024

I was asked for a credit card so they could put a £200 deposit charge on it. I challenged this by saying that it would affect the spending power on that card if I went to use it ?? and was assured by the receptionist that it wouldn't. Later, at a restaurant, my card (which has a very low credit limit on it), was declined due to the £200 balance pending. A bit embarrassing and I had to use money from another account which I hadn't intended to. Beware.

Location.

Stayed in March 2024

We booked two rooms and in room 505 my friend found 2 bugs on her bed and squashed them worrying it may be bed bugs. She googled it when she got home and it seems so. I emailed the property to let them know and they have not responded at all.

The location was perfect almost next door to Tottenham Court Road tube and shops The room was small but had an en-suite and shower gel shower cap

Stayed in March 2024

It was a bit tired.

Location to work.

Stayed in March 2024

No hairdryer in the room.

Clean, nicely decorated, modern and a bath!!

Stayed in March 2024

The wireless was discontinued for 24 hours but then it fixed

Best location Friendly stuff If you book no window room in level -1 you won't have phone signal and internet and if the hotel wireless is disconnected you need to come go Ground level to get phone signal

Stayed in March 2024

The bed was well worn and needed to be replaced. It had signs of moisture being in the lowest floor. -1.

The man that received us was very pleasant and showed sincere concern for our comfort.

Stayed in March 2024

Could not connect to WIFI. Did not like having to leave a £200 deposit on arrival.

Very central location, close to Oxford Street, Tottenham Court Road tube and buses. Loads of pubs and restaurants in the area

Stayed in March 2024