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Reviews of Chevin Country Park Hotel & Spa 3 stars

Yorkgate, Otley, LS21 3NU, United Kingdom

#6 of 8 hotels in Otley

Guests' Choice

Review score

Based on 1799 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    6.3

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 21 April 2024

    6.0
    Was very nice but just not worth the money i paid
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    not that clean and smelt a bit funny when we walked in, everything seemed old, no signal, and tv couldn’t work with a fire stick because no wifi

    hot tub and area

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Despite these complaints I enjoyed the trip - the hotel has so much potential
    • Leisure trip
    • Couple
    • Woodland Cabin Standard
    • Stayed 2 nights

    The bedroom was much smaller than I expected - especially for the price and the neighbours noisy. The breakfast lacked the variety I expected. The coffee was cold. The gym was average. There were not enough staff. No one at reception when I and frequently guests were waiting for someone to man the bar - probably more of a problem when there is a large function running in another area.

    The location is very pretty and the main building is good. The outdoor jacuzzi was lovely. The staff are friendly especially in the spa.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Hotel Executive room
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable

    Location

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were dated and tired

    Hot tub

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Ok, for a quick stay
    • Leisure trip
    • Couple
    • Woodland Cabin Standard
    • Stayed 1 night
    • Submitted via mobile

    Bed was like a postage stamp and very uncomfortable. Only two pillows are available on the pushed together double bed No wifi is available in the Lodge....not good when phone signal on two different networks is poor in the area. Only 4 chanels on the tv worked due to lack of signal

    Great for a quick escape to the west Yorkshire or if your due to fly from Leeds Bradford airport as its near by Friendly staff Food was lovely and reasonably priced even with the 10% automatic/optional gratitude tip

    Stayed in April 2024

  • Reviewed: 14 April 2024

    5.0
    Average stay
    • Leisure trip
    • Solo traveller
    • Woodland Cabin Standard
    • Stayed 2 nights
    • Submitted via mobile

    Room cleanliness was not up to par - smelled sweaty, hairs in sink, food expensive, breakfast good but not exceptional

    Beautiful buildings, warm welcome, fantastic location, staff helpful when I had to change rooms because first smelled of sweat

    Stayed in April 2024

  • Reviewed: 13 April 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Twin
    • Stayed 1 night
    • Submitted via mobile

    Dusty room with dusty bedding. Room was not overly clean.

    Lovely setting close to the airport

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Was a nice peaceful stay, I booked looking forward to using the hot tub and the sauna etc,
    • Leisure trip
    • Family with young children
    • Hotel Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The outside hot tub was out of use which wss dissapointing,

    The breakfast buffet was very good.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    Chevin needs to spend a few £ to update.
    • Leisure trip
    • Couple
    • Hotel Executive room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms, Spa would need a bit of TLC. In the spa area the dehumidification mustn’t woke as the windows and door frames rotted through, the walls are damp and lights and socket screws etc badly corroded. Public toilets basic, restaurant was very dark, food was basic. Very expensive for what I found.

    Staff and cleanness of Chevin was first class. Location was ideal to be out of the way from city life. It would look amazing in summer. Reception and bar area looks good with the log cabin effect

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin
    • Stayed 1 night
    • Submitted via mobile

    Room was quite cold had to ask for a heater

    Stayed in January 2024

  • Reviewed: 1 April 2024

    5.0
    Chevin Country Park Hotel
    • Couple
    • Hotel Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very tired rooms and needs an update. Evening meal was poorly cooked and not great quality.

    Beautiful location and grounds

    Stayed in April 2024

  • Reviewed: 1 April 2024

    5.0
    Wedding
    • Solo traveller
    • Hotel Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The food was very poor, the soup was cold, the chicken was dry and yorkshirepudding was missing and when it arrived it was cold. Not very enjoyable at all.. The bedroom was executive but the facilities i.e the bathroom was outdated, the furniture in the room could do with updating as it was all scratched. The view was nice as it looked out onto the lake

    The surroundings were very nice

    Stayed in March 2024

  • Reviewed: 28 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Woodland Cabin Standard
    • Stayed 1 night
    • Submitted via mobile

    No light on the veranda and the room was a lot smaller then the ones in the photos

    The setting was beautiful

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Our stay at Chevin Country Park Hotel
    • Couple
    • Woodland Cabin Standard
    • Stayed 1 night
    • Submitted via mobile

    We got there late evening and I was hungry but I felt that there was not really much choice re food in the restaurant. Also the restaurant timings for serving food were fairly restrictive in terms of it did not stay open late, so felt a bit rushed to decide whether I wanted food or not. In the end I just had some fruit that we had brought with us

    The cabin we stayed in was lovely. Clean, warm and welcoming, perfect for what we needed, given the purpose of our stay. The surrounding woodland areas were also beautiful, it felt like we were not in the UK, simply stunning, just a shame we only stayed one night so didn't get to experience the spa and the rest of the facilities properly.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    comfortable night's stay before an early flight
    • Leisure trip
    • Couple
    • Hotel Standard Room
    • Stayed 1 night

    the restaurant menu is ok, though it seems like posh pub grub! some more fruit options at breakfast would be nice

    location good for Leeds airport. Hotel room small but comfortable; the wall and ceiling seem like log cabin beams! Checking in - reception staff seemed very busy in a long phone conversation. The garden lounge is lovely to relax in (tho a bit cold, in early March). The hotel can do free parking for a pre-flight stay. and there's a back road route to Sentinel car park

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Highly recommend!
    • Leisure trip
    • Solo traveller
    • Woodland Cabin Standard
    • Stayed 1 night
    • Submitted via mobile

    I stayed in a cabin on my own and the front door had privacy glass or a sticker. I would have preferred a roller blind or something similar I felt a little exposed.

    The staff were very friendly, the room was spotless. I had the best nights sleep, the bed was amazing and so comfortable.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    A lovely relaxing night with very pleasant surroundings.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The standard of food in the restaurant, at dinner, wasn't great. The fact that dinner came with our booking was a plus, but had we been paying the menu prices for the food we would have been less than satisfied. Breakfast was tasty - although a little cold.

    The room was lovely. We stated in a deluxe-double, woodland lodge with hot tub. The room was lovely and warm. A few cleanliness issues (spider webs and dust) but nothing too concerning. Hot tub and decking was lovely.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Hotel Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints. Value for money.

    Great location.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    5.0
    Great spa, but rest of hotels needs an update, stayed there 25 years ago and it’s the same
    • Leisure trip
    • Couple
    • Hotel Executive room
    • Stayed 1 night
    • Submitted via mobile

    Rooms poor, lots of damp

    The spa was excellent

    Stayed in January 2024

  • Reviewed: 21 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Hotel Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Despite the fact that hotel is under refurbishment plus access to some facilities was expected to be limited, I however fail to understand how the fuse system in the bathroom is overlooked. Maintenance is often available next day to fix the issue. Inconvenience caused by freezing cold bathroom radiators was fairly compensated with late check out offer for free thankfully.

    I am chronically ill and disabled individual. I used to stay in the hotel on the regular basis as love the location and spa facilities. Fresh air, peace and quiet.

    Stayed in November 2023

  • Reviewed: 20 February 2024

    8.0
    Nice location
    • Leisure trip
    • Family with young children
    • Woodland Cabin Standard
    • Stayed 1 night
    • Submitted via mobile

    Undercooked chips. Rest of food was lovely. Staff were lovely but several customers were swearing in the garden lounge and restaurant that went unchecked by management.

    The ambiance, bar and restaurant vibe.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Lovely location friendly staff food was really good
    • Leisure trip
    • Couple
    • Hotel Executive room
    • Stayed 3 nights
    • Submitted via mobile

    Bath, shower, towel rail didn't work

    Location of the room

    Stayed in January 2024

  • Reviewed: 15 February 2024

    5.0
    Average not amazing but not poor
    • Leisure trip
    • Couple
    • Woodland Cabin Executive double
    • Stayed 2 nights
    • Submitted via mobile

    Some small issues which did get resolved and very appologetic have to give 5* for acknowledging and not excusing these Would go again

    Location and remoteness of the propery

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Perfect for couples, peaceful environment, rooms are very spacious, staff were lovely and friendly
    • Leisure trip
    • Solo traveller
    • Hotel Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Not a huge criticism because overall I were impressed, but I think the small complimentary evening spa slot should be longer for residents, hard to cram everything in for the 1 hour. Felt a bit rushed

    Room was perfect, really comfortable and such good value. Had everything you could want. Breakfast was nice, and the staff who served were lovely and genuine.

    Stayed in February 2024

Showing 1 – 25

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