35A Gloucester Rd, Kensington and Chelsea, London, SW7 4PL, United Kingdom
#1400 of 5,174 vacation rentals in London
Guests' ChoiceBased on 1143 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.4
Facilities
7.9
Staff
8.9
Value for money
7.5
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Fay
United KingdomBathroom was a little tired, especially with a plastic/fabric shower curtain rather than a glass door. Tap fixtures in bathroom were shaking.
Very friendly front desk. Well-presented foyer with complimentary coffee and fruit. Room was well-presented with everything you needed. Bath products were lovely. Excellent, quiet location. Perfect for the museums, Hyde park, and princess Diana children’s play area.
Stayed in March 2024
Reviewed: April 10, 2024
Tom
United KingdomPillows were quite hard. Noise from street - but hard for hotel to manage that
Getting there. Coffee machine in reception. Hotel safe and secure.
Stayed in April 2024
Reviewed: April 10, 2024
Sarah
United KingdomNothing
Location great for Royal Albert Hall. Clean, comfortable and great staff
Stayed in April 2024
Reviewed: April 8, 2024
Raphaëlle
FranceI don't kown.It .
the quiet.
Stayed in April 2024
Reviewed: April 7, 2024
Jill
United KingdomBathroom with separate toilet- both tired looking Personally don’t like a toilet separate to a bathroom… a sink in there would be better.
Living area lovely Staff smiley and happy Area lovely
Stayed in April 2024
Reviewed: April 4, 2024
Grace
United KingdomCorridors are a little tired looking.
Excellent location, less than a 10-minute walk to the Natural History Museum and Royal Albert Hall. Rooms were clean, bright and comfy.
Stayed in March 2024
Reviewed: April 3, 2024
Carol
AustraliaExcellent hotel-apartments in a great location, clean and comfortable with everything you need. Kitchen is well equipped for breakfasts, reheating food etc. Coffee machine and free fruit in reception is a welcomed touch. The hotel is a short stroll from Gloucester Rd station on the Picadilly, District and Circle line - you can catch the Picadilly line to and from from Heathrow. We loved our stay made welcome by Citadines’ friendly, helpful staff.
Stayed in March 2024
Reviewed: March 27, 2024
David
United KingdomThe room and furniture are a bit tired and shabby
Great location
Stayed in March 2024
Reviewed: March 25, 2024
Habiba
Azerbaijantoo small for 4 guests, smell from restaurants was in our room. I think, this room is suitable max for 3 person. it was very hard to sleep with this smell. it would be better if cleaning every day.
location, free coffee and tea on the ground floor for guests. planning of bathroom and toilet. but it would be better having faucet in toilet also.
Stayed in March 2024
Reviewed: March 22, 2024
Diana
United States of AmericaGreat location close to museums, Hyde Park and public transportation. Plenty of cafes and restaurants and pubs in the area. We had a duplex studio which was perfect for the 3 of us. We enjoyed having a little kitchen with a toaster, microwave and even a dishwasher in our room. The hotel supplied tea, instant coffee and bottled water in the room plus there was a coffee machine and water distributor downstairs in the lobby. The people at reception were really friendly and helpful.
Stayed in March 2024
Reviewed: March 20, 2024
Lesley
United Kingdomwater temperature was far too hot and room stuffy
central but very quiet, spacious
Stayed in March 2024
Reviewed: March 18, 2024
Strayer
United States of AmericaLocation was great, staff was helpful and friendly. Loved the coffee machine in the morning!!
Stayed in March 2024
Reviewed: March 15, 2024
Niall
IrelandLocation
Stayed in March 2024
Reviewed: March 13, 2024
Peter
United KingdomThe shower and bathroom taps need improvement
Friendly and helpful staff. Clean and comfortable room
Stayed in March 2024
Reviewed: March 10, 2024
Angharad
United KingdomReception area was clean, nicely decorated and smelt divine! Use of the hot drinks machine in the lobby was free to guests which was a lovely touch! Apartment had everything we needed for our stay. Sofa bed was very comfortable! Location is very central.
Stayed in March 2024
Reviewed: February 26, 2024
David
United KingdomWe had booked a room with a double bed and a child bed. reception did not inform the guests how to make the child bed from the sofa. Also there were two twins and not a double bed - as we were rushing did not have time to raise this with reception.
Good staff - great location
Stayed in February 2024
Reviewed: February 24, 2024
Graham
United KingdomSecond visit
Perfect for families
Stayed in January 2024
Reviewed: February 22, 2024
Leo
United KingdomCar parking facilities could be better! On our previous visits, we were provided with a parking space, but this was not the case this time. This did cause some stress trying to find a parking space elsewhere.
Excellent location in Central London. Close to the Royal Albert Hall where we had booked a show.
Stayed in February 2024
Reviewed: February 19, 2024
Drasko
SerbiaOne always thinks that it can be better. For two persons is great but for three I think few more things are needed, maybe few shelves, armchair or lazy bag for the living room and it would be perfect.
I would put people here in front of location. Location is great, but everybody was so helpful and responsive. I am really delightful. Check-in, check-out with zero fuss. Apartment was spacious and clean. Also, coffee in the lobby is great.
Stayed in February 2024
Reviewed: February 16, 2024
Rosie
United KingdomThin walls, could hear outside noise
Lovely and central
Stayed in February 2024
Reviewed: February 8, 2024
Tori
United KingdomA little tired around the edges but nothing that particularly affects the stay!
Great location Lovely staff and nice reception area with free coffee and fruit Good sized room
Stayed in February 2024
Reviewed: February 8, 2024
Tracey
United KingdomNoises from the room next door. Their alarm woke us in the morning!
The clean apartment with kitchen facilities
Stayed in February 2024
Reviewed: February 1, 2024
Sharyn
United KingdomCan’t fault it
Excellent staff and welcome. Property was well equipped, lovely comfortable bed, powerful shower and good sized bathroom and kitchen. Lovely bathroom products provided which we didn’t expect. Free lovely coffee in reception. Couldn’t fault this place. Location was excellent with easy access to tube station. No traffic noise at all
Stayed in January 2024
Reviewed: January 14, 2024
Carrie
United States of AmericaWalls were a little thin but room was spacious
Location was stellar. They allowed us early check in
Stayed in January 2024
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