Queens Promenade, Blackpool, FY2 9SG, United Kingdom
#112 of 246 hotels in Blackpool
Guests' ChoiceBased on 3953 hotel reviews
8.2Cleanliness
8.4
Comfort
8.2
Location
8.5
Facilities
8.5
Staff
9.0
Value for money
8.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Tanya
United KingdomThe mattress was uncomfortable
Plenty for kids to do
Stayed in March 2024
Reviewed: March 26, 2024
Avril
United KingdomNothing
Very clean, cosy and everyone was very friendly
Stayed in March 2024
Reviewed: March 25, 2024
David
United KingdomIf you were being picky you could have said that the view in our room (347) wasn’t the best. But for all the time we spent in our room it was fine.
Stayed a few times before. Clean and comfy as always. Food amazing and spa brilliant. Staff always very helpful. Will be back.
Stayed in March 2024
Reviewed: March 25, 2024
Cath
United KingdomThe snacks in the pool bar were on their ‘best by’ date. Probably need checking.
Breakfast was great. Loads of choice, food was hot and plentiful. We all enjoyed it
Stayed in March 2024
Reviewed: March 25, 2024
Nicola
United KingdomThe facilities for the children, they were able to have freedom whilst the adults could relax. They enjoyed the kids club, games room and swimming pool.
Stayed in March 2024
Reviewed: March 24, 2024
Sandra
United KingdomStaff very helpful the shower cubicle was too small for my husband so they changed our room
Stayed in March 2024
Reviewed: March 21, 2024
Stuart
United KingdomRoom was comfortable just a little tired. But hey just need a comfortable, safe stay and it ticked that box.
Staff and breakfast were great. No complaints
Stayed in March 2024
Reviewed: March 19, 2024
Maureen
United KingdomBathroom a bit on the small side but spotlessly clean.
Good food,clean and staff were friendly and helpful.
Stayed in March 2024
Reviewed: March 19, 2024
Susan
United KingdomToo hot in rooms
Staff very helpful, lots of lounging areas
Stayed in March 2024
Reviewed: March 18, 2024
Leslie
United KingdomFood 2 expensive and not the best quality
Breakfast good
Stayed in March 2024
Reviewed: March 17, 2024
Bardsley
United KingdomBreakfast and evening meals and the entertainment was good 👍
Stayed in March 2024
Reviewed: March 16, 2024
Grace
United Kingdombed too small and so are the rooms
breakfast was lovely
Stayed in February 2024
Reviewed: March 16, 2024
Paul
United KingdomThere was maintenance being carried out next to our room and so we were woken, both mornings, by a lot of talking and banging way before 9am.
The staff were extremely polite and friendly and the leisure club was a great addition to our stay.
Stayed in March 2024
Reviewed: March 15, 2024
Debbie
United KingdomEvening meal needs changing its been same food for years . Hot buffet needs be a bit better more simple food and not covered in sauces all time . I asked for 2 chairs and a fan in room had message saying they would do it but didn't. Shower was on side wall inside Bath with a shower curtain that stuck to you .think they need take baths out just have showers in. Need bigger beds
Early check in was great. Breakfast was good as always staff good location is great
Stayed in March 2024
Reviewed: March 11, 2024
Alan
United KingdomBathroom very cramped. Barely room for toilet beside bath. Furniture in room is a bit tired but functional.
Excellent Meals, both breakfast and dinner. Plentiful and hot. All areas were very clean. Bed was comfortable. Plenty hot water in bathroom. Very pleasant staff.
Stayed in March 2024
Reviewed: March 11, 2024
Craig
United KingdomParking was a problem which will be worse in summer and our room was cold as we had no heating in the room not even a radiator or anything
Location was good sea front about a mile a way from the tower but had a tram stop outside the hotel. Parking was an issue I can imagine summer being a nightmare when the permits kick in
Stayed in March 2024
Reviewed: March 11, 2024
Bobbie
United KingdomCleanliness in the pool changing rooms. The women's changing facilities appear to not have been cleaned in some time. Floor area especially.
Staff are very friendly and helpful.
Stayed in March 2024
Reviewed: March 8, 2024
Gail
United KingdomThe fact while eating breakfast the fire alarm went of everyone had to evacuate.also 6am nexst morning fire alarm went off all evacuated again.no reason given from staff or management both times
Stayed in March 2024
Reviewed: March 7, 2024
Gill
SpainThe food was fab
Stayed in March 2024
Reviewed: March 5, 2024
Gary
United KingdomRooms are a little dated and in need sprucing up a little. TV was tiny in the room we had, bar prices are quite high IMO. Entertainment was a little disorganised, and seats in the main show room aren't very comfortable
Great food , comfy beds, lovely friendly staff, large day room, though a TV might be a plus.
Stayed in March 2024
Reviewed: March 4, 2024
Isobel
United KingdomReception staff didn’t give us a very warm welcome Service for our meal at night was very slow
Very nice hotel very spacious
Stayed in March 2024
Reviewed: March 4, 2024
Barbara
United KingdomMy Husband being disable found the shower cubicle difficult to step into. Getting in and out of the room was also slightly difficult because my husband uses a walking frame and the entrance to the room was narrow.
food was very good
Stayed in March 2024
Reviewed: March 3, 2024
Katherine
United KingdomCafe prices 2 latte's purchased & they were more expensive than Costa or Starbucks & not in very nice mugs.
Comfortable & clean hotel Food excellent Entertainment fair Bed Comfortable
Stayed in February 2024
Reviewed: February 28, 2024
Gloria
United Kingdomnothing
food and enertainment
Stayed in February 2024
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