nothing

everything

Stayed in March 2024

Sloppy, slow service in Astor grill.

Location. Front office. Breakfast

Stayed in March 2024

The deluxe room with a view to a grey, gloomy wall for that price... Hmmm The private dining with two main courses I chose but couldn't finish both... Hmmm The worst thing is, that the deposit (pardon me, it's a few thousand pounds!!!), which was taken from my card during check-in, hasn't been returned a month later!... Hmmm. Do you need more commence?

The hotel is gorgeous in its glorious setting. The staff at reception and the bar are really helpful and friendly! Wonderful bed and a beautifully decorated, comfortable room. The deluxe room with a view to a grey, gloomy wall for that price... Hmmm The private dining with two main courses I chose but couldn't finish both... Hmmm The worst thing is, that the deposit (pardon me, it's a few thousand pounds!!!), which was taken from my card during check-in, hasn't been returned a month later!... Hmmm.

Stayed in February 2024

Perhaps understandably being midweek, the hotel did not appear busy so the ambience suffered a bit.

Superb location. Great food and friendly staff. We were both pleased to be put in the same room we had last september. We hope to visit again.

Stayed in March 2024

There wasn't anything we didn't like.

The hotel is stunning, its very grand and steeped in history. Its tired in places but this adds to the charm. Every where was so clean and tidy and the staff were amazing, they made us feel so welcome.

Stayed in February 2024

Absolutely everything!!! Breakfast and dinner!!! Love the hot tub

Stayed in January 2024

Common areas including the restaurant were cold, granted was the coldest day of the year so appreciate may be difficult to heat a building of this age and size, but something to keep in mind when booking in winter. Rooms were fine though, very warm and cosy there

Beautiful setting and interior, very nice spa and restaurant, great facilities overall. Room was huge, bed very comfortable, bathroom very nice, good toiletries, butlers pantry also very nice perk

Stayed in December 2023

Nothing

I have travelled all over the world and stayed at some of the finest hotels, but this surpassed them all. We were welcomed warmly and the level of staff service was outstanding. Nothing was too much trouble. Clivenden is particularly beautiful at Christmas and the house is filled with tasteful decorations including a large tree in the lobby and smaller trees lining the corridors. We stayed in a beautiful junior suite with fantastic views of the surrounding countryside. The room was large with a giant bed and a fireplace. We were well stocked with treats, water and coffee machine etc. It was a special big birthday and we booked spa treatments and dinner. All the staff knew it was my birthday and I was left a special desert and two cards in my room. I swam in the heated outdoor pool and explored the spa. Then I had a restorative treatment which left me feeling relaxed and ready for dinner. We ate in the Aston Grill. It was stylish but casual and we enjoyed some fantastic food. All together magical experience and one I will never forget!

Stayed in December 2023

Amazing and impressive.

Stayed in December 2023

That we can’t stay forever

Absolutely everything this is one of the best hotels in the UK of its kind in our opinion

Stayed in December 2023

Everything was great

Amazing grounds and property, beautiful food, great service and superb spa.

Stayed in November 2023

eye-watering prices, rooms a long way from main building and up stairs with no lift

wonderful historic public areas, excellent personal service, well appointed room

Stayed in November 2023

Absolutely incredible experience. Highly recommended

Stayed in October 2023

The hotel was exquisite, with a sense of history that few could match. The renowned spa lived up to its reputation and the staff across the complex could not have been more helpful. The grounds were breathtakingly beautiful. However the undoubted highlight of the stay was the sommelier, Simon Williams, who not only was only outstanding at his job, exposing us to a fascinating array of wines, but added an erudite discussion on ranging from Wagner's music, Edgard Alan Poe's poetry and Greek mythology, somehow linking to the wonderful wines he dished up. As a lover of wines, it is truly impressive that someone this young has built up such an impressive knowledge and passion for his art.

Stayed in October 2023

Before the visit, I informed the hotel I would be with my partner for her birthday. There was no acknowledgement of this during the visit, especially no birthday cake at the tea.

An excellent stay. Staff helpful and friendly. Tea still served although we arrived late.

Stayed in September 2023

Cliveden is a beautiful hotel, surrounded by amazing grounds. Located by the Thames one of the best views I’ve ever seen

Stayed in September 2023

No AC in the bedroom

Everything

Stayed in August 2023

The quality of pastries for the afternoon tea could be much better. They were very simple and buttery and for the price they cost a much better quality could be offered. All of us who tried them had the same opinion.

The hotel is a beautiful historic building located in stunning countryside. There are many beautiful places to walk around, enjoy nature and take photography.

Stayed in July 2023

NA

Breakfast very good - many options. Staff very attentive and helpful.

Stayed in August 2023

Afternoon tea finishes at 230 which is nuts.

The staff are friendly, attentive and well informed - without ever being annoying. The pool and spa are delightfully luxurious. The fine dining restaurant was delicious with excellent wine pairings and fabulous service.

Stayed in August 2023

Room floors was making too much noise while walking

Ambience and property itself is very nice

Stayed in July 2023

The bread at breakfast was as hard as rocks and was a couple of days old. We were charged twice for our evening meal until I spotted it.

The room was lovely and cool and the beds very comfortable.

Stayed in July 2023

It was very expensive. Could have saved £250 by booking direct 😩

Stylish, elegant and oozing with charm

Stayed in July 2023

Nothing

Beautiful setting, great room and staff are very helpful

Stayed in July 2023