Great location in middle of st Albans. Parking at hotel was a bonus.

Stayed in April 2024

Some odd design things. No rails for towels in bathroom. Toilet roll kept coming off holder. And quite expensive for a single night.

Perfect location for seeing St Albans. Comfortable and clean and nice breakfast. Very friendly and helpful staff.

Stayed in April 2024

Only issue we had was that the bathroom door stuck when trying to close it.

Staff were lovely, everyone of them spoke to us whenever they saw us and said hello.

Stayed in April 2024

There was a slight mould smell when entering the rooms. They were spotless and couldn’t really see any unfair signs of ware and tear. Everything was clean! But I just couldn’t shake this smell on arrival. We noticed it when we came back to our room later that night too. Once the windows were open it was perfectly fine. Would’ve been nice to have bottles of water as the tap water wasn’t very nice with a tea or coffee in our room. And if I’m really being demanding a mini fridge. All of this wouldn’t put me off returning at all

The location, the staff were friendly and very helpful. The design and building was really nice, felt very homely. I loved the adjoins rooms as my travel companion and I wanted our own bathrooms. Beds were out of this world comfy!

Stayed in April 2024

Nothing

Location - small friendly - clean

Stayed in March 2024

N/a

Location excellent Staff very helpful

Stayed in March 2024

The parking was a bit of a pain but nothing terrible! The room could be a little cleaner- could do with a bit of a lick of paint. No fridge in the room or proper wardrobe.

A lovely hotel, good facilities, we loved the look of the rooms and the reception and bar. The staff were outstanding and were extremely friendly and helpful. The hotel was one of the best I have stayed in terms of hospitality and helpful staff- they couldn’t do enough for us!

Stayed in April 2024

one of the better breakfasts

Stayed in March 2024

Great location. Comfortable room. Good breakfast. Staff were very helpful polite and efficient

Stayed in March 2024

N/A

Very very clean

Stayed in March 2024

Breakfast was not good value for money. Choice was limited. Parking was okay but on site parking is limited.

Very comfortable room. Excellent shower. Polite helpful staff.

Stayed in March 2024

No receipt. Excessively hot water in the shower - couldn't turn the control any further to make it cooler. Stepping over the edge of the bath not easy for an 'elderly' person - and slight risk of slipping.

Breakfast. Lovely soft pillows.Quiet!

Stayed in March 2024

Breakfast was a little on the pricey side, we felt, and they mislaid our order. However the staff were again helpful and the food was delicious. There was a large choice of both continental and cooked.

Freshly refurbished. Friendly staff. Very comfortable bed.

Stayed in March 2024

see points in "what did you like"

helpful staff; room very comfortable and very quiet, even if the view was of a brick wall; location perfect for the purpose of visit, although a bit of a trek from the station; breakfast good on paper and presentationally, but less so in terms of taste;

Stayed in February 2024

All good or better.

Good room. Fantastic shower. Excellent central location.

Stayed in March 2024

There was a little building work going on at the hotel so it was noisy over breakfast but this is just for a short period of time. I did wonder if they could have started the work just a little later in the day though. There wasn't a bath in our room but that may have been my error and for one night that didn't matter. It wasn't 5 star cleanliness, but nothing of concern, just some marks on the bathroom door and the carpeting in the corridors. The rooms were overall clean and the breakfast buffet was spotless.

We had a great overnight stay at this hotel. It was conveniently situated, reasonably priced, warm and comfortable and the breakfast was great. The staff were very helpful and polite and helped us when we struggled for a parking space. The hotel felt like it had been recently modernised and the rooms had some quirky aspects but it was nice and certainly big enough for the 3 of us. We would stay here again.

Stayed in March 2024

Friendly staff and great location!!

Stayed in March 2024

The fan in the bathroom was noisy all the time. Would have liked the breakfast to be included in the price.

Location and breakfast were great.

Stayed in March 2024

some of hotel closed due to renovations

quiet bedrooms despite being in city centre

Stayed in February 2024

Entry confusing

Excellent location and modern bedrooms with very comfortable bed

Stayed in February 2024

I was on the sofa bed, very uncomfortable a tipper would have made all the difference - grateful to be able to share a room with my sisters though. Breakfast overpriced and average, sorry!

Lovely building, free parking , great location

Stayed in February 2024

Friendly staff, clean, comfortable rooms, nicely decorated, excellent location.

Stayed in February 2024

The only bad thing I would say it gradually over the hours the room because more dusty and there was alot of partials in the air. When you had the bed side lights on you could see them everywhere. Think it's a quick fix I would still stay there again.

Was a lovely room in the heart of St Albans. The design of the room is great. Great stay

Stayed in January 2024

N/a

Nice decor, helpful staff, good location

Stayed in February 2024