Hot water issues during the second night, no breakfast the first morning due to a fuze issue, the facilities are a little over used and would certainly worthed being replaced or refreshed.

very well located, not so expensive, good atmosphere at the pub during the evenings The personel is quite friendly and welcoming

Stayed in April 2024

It was cheaper but not by enough to balance out the condition of the rooms. You'd be happier paying the extra for another one.

Very close to the excel

Stayed in April 2024

We was booked into the top floor room and sadly there was no lift on site! Not very disability friendly! The room is located above a pub which is nice howver the menu hasn’t got a great selection of food The shower did have a lot of mould in it!

Staff were very friendly and Willing to help! You also get 20% off food in the pub when you are staying there!

Stayed in April 2024

The hot water was very hot, ok to shower in but still a little cold.

The location was great for where we needed to be, quite easily to get to from outside of London, free parking, really comfortable bed, too.

Stayed in March 2024

The room was clean enough for me but the carpet under the bed probably does not get vacuumed often.

The staff were absolutely fantastic; polite, courteous and very helpful. They really do make this a good place to stay. The facilities were reasonable for the price.

Stayed in March 2024

Shower didnt work well,

Staff were really helpful and friendly, hotel was good for what we wanted and paid, continental breakfast was really good and plentiful.

Stayed in March 2024

There were a couple of things that we mentioned to the staff I.e broken shower, no hot water…that were not resolved but we weren’t there too long for this to be a major issue but they are things that need to be addressed. I believe from a staff member we were speaking to that the building is listed and so it is very difficult to make alterations and upgrades due to this and can appreciate their struggles.

The food was amazing, the staff were friendly and the beds were really comfortable

Stayed in March 2024

I would have liked a breakfast that was more than self service continental and the staff could have been a little more helpful but in fairness the pub was extremely busy. Also the bathroom was exceptionally small and tight to fit in to.

You have to remember this is a very busy pub, so it is noisy and the food is pub grub and not fine dinning, so set your expectations accordingly. The bed however was very comfortable and the noise levels in the room are none existent, so a good nights sleep is easily achievable. Considering the price of the hotels around you and their cost in comparison, the Fox is quite good value. I will use this again for future visits.

Stayed in March 2024

It was extremely hot. The weather was cold and raining and even with a window open it felt like the middle of the summer. The room didn't cool down to a more comfortable temperature until early hours of the morning.

Everything was exactly as expected. The bed was big and comfortable. Everything was clean

Stayed in February 2024

No bible available in the room

Convenience of the location

Stayed in January 2024

Bathroom could have been cleaner, strip between toilet & shower needed attention, open window a tad tricky to close. No croissants for breakfast, oven had broken

Location, ease of parking, convenience

Stayed in February 2024

First room we were given, no heating, as it wasn’t working. The only other room they had, didn’t have a lock on the front door but could be locked from the inside, So we were unable to leave our room during our stay. Which was a shame as we would have gone down to use restaurant. Breakfast isn’t served until 8am so if you have an early flight you miss out on breakfast. They did say they would refund some money back for the inconvenience of the broken lock but no refund was given.

Location to the airport.

Stayed in December 2023

Location

Stayed in November 2023

The breakfast was very continental and rather plain. You could ask for extras, and the personal was happy to help, but the choices were limited. The view from my room was onto a highway onramp, but I have not spend enough time in my room to appreciate it.

The Fox is within walking distance from the Excel Center and London City Airport. I can have a full day at the trade show got out for dinner, walk to my room and to my plane the next morning. It is a Pub with rooms atop so nothing fancy. My bed was great, I had WiFi in my room and enjoyed a long hot shower.

Stayed in January 2024

Carpet in the bathroom

It was a last minute book for an even at ExCel so we were not expecting much. But it was clean and safe. A good option I would use again.

Stayed in December 2023

Everything old and in need of renovation.poor breakfast.It’s surrounded by new hotels so They really need improve the look.Also way overpriced!!

Convenience and friendly staff .Good for a couple of days if you are visiting London Excel for an event.

Stayed in December 2023

One of the lights in the room was broken, making it very dark at night near the coffee table.

price, room

Stayed in December 2023

There was a wasp in the room and there were spiderwebs.

The staff were nice. The hotel itself is a unique experience, not like any other hotel, and they have nice food.

Stayed in September 2023

a bit cold

Clean and helpful staff.

Stayed in November 2023

i liked the fact that i could park on site and loved the atmosphere of the pub. Didnt really have to venture anywhere as everything was on site.

Stayed in August 2023

There was no airconditioning and the room was far too hot. The booking stated breakfast was included but it wasn't, we were told this as we checked in. The room was on 4th floor with no lift and the staircase was very narrow and twisty. The area was very noisy.

The room was clean, free parking was available

Stayed in September 2023

It’s a little in need of updating

They don’t do breakfast there!! Ama Liked the whole experience

Stayed in September 2023

Wifi not so good.

Very close to City airport

Stayed in September 2023

There are many stairs to climb if you are on the top floor, but other than that it was a pleasant stay!

Spacious room, clean and tidy on arrival. Nice pub downstairs for which you get a discount in. Great location, only a few minutes walk to the closest train station and affordable for London!

Stayed in September 2023