Heaton Road, Newcastle upon Tyne, NE6 5RP, United Kingdom
#27 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 553 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.3
Staff
9.0
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 7 April 2024
Martin
United KingdomEverything fine , breakfast excellent
Stayed in March 2024
Reviewed: 31 March 2024
Justine
United KingdomHotel could benefit from a make over although it was clean and comfortable
Local to where we needed to be, room was clean and cosy
Stayed in March 2024
Reviewed: 23 March 2024
Pamela
United KingdomThere was nothing I didnt like.
The room was very comfortable. The staff were friendly.
Stayed in March 2024
Reviewed: 23 March 2024
Chris
United KingdomBig busy old pub with friendly helpful staff the accommodation and facilities were decent the location was perfect for my trip would definitely use it again
Stayed in March 2024
Reviewed: 3 March 2024
Susan
United KingdomTraffic queues
All fine will definitely be back also near to relatives.
Stayed in February 2024
Reviewed: 29 February 2024
Marie
United KingdomRoom was lovely clean .only problem we found was it was sports pub and it was a matchnight and 10 tvs at full volume was a bit much to take while teing to eat a meal downstairs in the pub and had to take dessert to our room. We were 2 older ladies staying in the night for an appointment at the freeman hospital .it was very handy the menu didn.t have much in the way vegitarian option choice for my friend who had a veggie burger which when arrived she said was very tasty but the bread bun was like concrete which she told and showed the waitress who was clearing the tables she took it to the kitchen but there was not comeback or feedback apoligy from the kitchen. In the whole it wasn't a bad stay in our nice room next time we will make sure its not a matchnight !
Stayed in February 2024
Reviewed: 28 February 2024
Barbara
United KingdomPub a bit dated but I think it is being updated
Lovely large room and good value for money - very pleasant staff
Stayed in February 2024
Reviewed: 21 February 2024
Gemma
United KingdomA little dated in the room
Lovely staff, food and nice clean room
Stayed in February 2024
Reviewed: 20 February 2024
James
United KingdomGood breakfast, friendly staff
Stayed in January 2024
Reviewed: 15 February 2024
Catherine
United KingdomNo entertainment
The staff were very helpful and friendly 🙂
Stayed in January 2024
Reviewed: 15 February 2024
Joseph
MaltaNothing
Good breakfast and helpful staff
Stayed in February 2024
Reviewed: 7 February 2024
Richard
United KingdomThe bedroom was not very warm, only one small electric heater.
Good evening meal, excellent service and prompt early breakfast, as I had to be at the Freeman hospital for 8am.
Stayed in February 2024
Reviewed: 30 January 2024
Alex
United KingdomGood location. I have stayed here before and will do so again. This time I had a massive corner room. Food in the pub is reasonable, big portions
Stayed in December 2023
Reviewed: 25 January 2024
Faye
United KingdomSlight issue with check-in and booking system access but staff were very friendly and accommodating. Just a slightly longer wait when we were in a rush.
Great family room, good parking and friendly staff
Stayed in December 2023
Reviewed: 16 January 2024
Alan
United KingdomShort 2 hour breakfast window 07.00-09.00.
Easy access from South via Tyne Tunnel. Excellent free on site parking. Nice friendly pub with good food available throughout day.
Stayed in January 2024
Reviewed: 16 January 2024
Alan
United KingdomNothing.
Easy access from south via Tyne Tunnel. Good value food available throughout the day. Easy check in/out. Plentiful free parking on site.
Stayed in December 2023
Reviewed: 14 January 2024
Claire
United KingdomShowing signs of wear & tear that need addressing & the duvet wasn’t the right size for the bed, it needed an emperor size so we did borrow a spare duvet from our daughter for the duration of the stay
Central to where we needed to be, good sized car park & easily accessible. We had a good sized room which was quiet
Stayed in January 2024
Reviewed: 9 January 2024
Robert
United Kingdommy Room was right on the main road, traffic very busy
Breakfast, Bar,
Stayed in December 2023
Reviewed: 6 January 2024
Andrew
United KingdomNobodies fault, located on a busy road. Makes opening windows for fresh air difficult.
Helpful, friendly staff. Very clean. Great food Great location.
Stayed in January 2024
Reviewed: 31 December 2023
Alan
United KingdomLocation. But sure we knew it was out of town a bit. Bus stop very handy, right outside the door.
Room only basis. Rooms was spacious, very clean and comfortable. Deceptively quiet despite being alongside a very busy road
Stayed in December 2023
Reviewed: 27 December 2023
Tasha
United KingdomStaff wasn’t around and had to go look for someone to check in even though there is a buzzer , and the bar closes at 9:30pm with no facilities for drinks or that for hotel , suggestions vending machine for hotel guests
Room was nice & clean
Stayed in December 2023
Reviewed: 27 December 2023
Suzanne
United KingdomThe bathroom was very cold and draughty but the fan heater, placed outside the door of the bathroom solved that.
The location is perfect for visiting family. We had the family room so there was plenty of space. The heating was easily controlled so we could switch it off at night and on in the morning.
Stayed in December 2023
Reviewed: 16 December 2023
Elissa
United KingdomThe hotel caters for functions as well and it was busy when we arrived, so we had to wait a while before anyone came to check us in, although they did apologise. There were a lot of people toing and froing in the rooms area, which made it noisy. Not a quiet night's sleep, with people talking and a TV playing into the latter early hours. Large bathroom that could have done with some heating (the room itself was toasty though). Guy didn't write our breakfast order down and got my juice wrong, although he replaced it.
Travelling with a very tall friend, so booked the ample family room, giving them the double bed to themselves!. Seems a popular bar, too. Festively decorated. Given all the info we needed and not expected to pre-order or pre-book a reservation for breakfast. Alternative breakfast options, individually priced ~ a couple less than £9.99. Ample parking. Comfy beds, USB charging points in with socket by beds ~ love that. Great shower. We didn't eat dinner there, as meeting friends in a restaurant, but menu/food looked good. Hotel lies immediately off Coast Road exit, so don't miss the turning almost as soon as you turn onto Heaton Rd!
Stayed in December 2023
Reviewed: 7 December 2023
Matthew
United KingdomAvoid the breakfast. Not the best.
Nice pub with hotel accommodation. Good parking. Nice location. Nothing too fancy but the room was fine and clean.
Stayed in December 2023
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