Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. West Midlands hotel reviews
  4. Solihull hotel reviews
  5. Reviews of The Regency Hotel

Reviews of The Regency Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stratford Road, Shirley, Solihull, B90 4EB, United Kingdom

#9 of 9 hotels in Solihull

Guests' Choice

Review Score

Based on 2211 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    8.2

  • Value for money

    7.0

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 28, 2024

    5.0
    Barely adequate.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    Hotel felt tired. Leisure club closed for refurbishment. Breakfast not hot. Fire alarm twice set off in error. Lift out of order.

    Good sized room. If it's cheap - and it was - there's a reason. Read on . . .

    Stayed in March 2024

  • Reviewed: March 26, 2024

    5.0
    Nice budget hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is only free at the weekend. It's on a very busy main road with lots of road noise but it is in a busy city so to be expected. Cleaning needs to be more scrupulous. Double lock on door was very difficult to operate even after treatment with WD 40. TV remote was missing.

    Breakfast was very nice. A comfortable bed

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    £10 parking is a bit much

    Nice hotel, good price

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Dated accommodation but good price.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bedroom had a musty smell. It was dated. Downstairs in the public area it was great. Breakfast in the hot buffet was luke warm.

    Clean and comfortable.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Only a overnight stay so did the job
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Next room were a little loud with Music playing in the early hours put not hotels fault

    Location was handy and handy bar to have drink

    Stayed in February 2024

  • Reviewed: March 16, 2024

    5.0
    Not the best
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn’t turn the heating down, so the room was too hot. The bed had lose springs and wasn’t the most comfortable

    I had a big room

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good location and people are very helpful.
    • Leisure trip
    • Couple
    • King Double Room
    • Stayed 1 night

    the general breakfast quality and seating area was I am afraid very poor in our estimation. Disappointing!

    The general feel was a little tired but comfort and staff were very good.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    5.0
    Unrepeatable
    • Leisure trip
    • Couple
    • King Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bar and restaurant area appeared freshly renovated but the bedroom was dated and worn. The bed was not particularly comfortable and the heating was on full making it very hot

    Reception staff and bar staff were great. Food and music made for a lovely evening.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    6.0
    I wouldnt reccomend the Regency to anyone.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were old and lumpy, decor outdated, the paint coming off the walls, dodgy bathroom light switch, the room was so hot we had a window open all night as we couldnt turn down the hissing radiator and not to mention the fire alarm “accidently” going off

    The staff

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Tired but clean excellent staff and food
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are tired

    The staff were all very good

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • King Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The building very tired but clean, for me as a 75 year old was dangerous no slip mates, could not turn the tapes on, l had to stand in the bath the pressure was very strong l slipped, the pressure hurt my skin as we could not turn the taps down my friend had to turn it down but it was even difficult for her The smell of musty on the stairs, bathroom door didn't lock, my main concern was the bathroom for me personally safety, was very shabby, Breakfast was good as included in the cost

    Service was okay

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No phone in the room to contact reception; tea, sugar and milk in the room was on the minimum side; TV was basic and not smart so couldn't sign in to streaming services; one little bin serviced the bathroom and the main room (which was inconvenient more than a problem)

    The hotel is easy to get to and has ample parking (for a £10 charge in the week) Nikki was on reception throughout our stay and could not have been more helpful. Food in the restaurant was fast, tasty and fresh and the staff smiling, friendly and attentive. Whilst the reviews that are not too complimentary are not entirely unfounded, or even untrue, I've paid more for hostels with less appealing surroundings and for the price I felt my stay a bargain. I found the hotel clean and in good order and we were well taken care of. On the ground floor there are patio doors from the room which lead to a table and chairs on a small patio which was lovely.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Parking fee. long corridors. Very loud live music in the restaurant while trying to eat.

    friendly staff

    Stayed in January 2024

  • Reviewed: March 4, 2024

    5.0
    Nowhere else to go.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Threadbare. Paint peeling walls & ceiling in bedroom & bathroom towel rail not plumed in

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Room ok but bed very uncomfortable and shower very hard to turn off
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed terrible

    Location

    Stayed in March 2024

  • Reviewed: February 24, 2024

    5.0
    Just the location
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was very tired, taps did not work, missing sink plug, needs updating… bed very old mattress very worn and old, breakfast very soggy cooked breakfast

    Location and parking

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    Good all round
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Leisure centre closed for much needed refurbishment. PAYING for parking

    Same as always, friendly staff and good breakfast.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    Good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms very sparse and a little tired

    Location was great , rooms were large and warm

    Stayed in February 2024

  • Reviewed: February 9, 2024

    5.0
    Not the best not the worst I suppose spoiled by leaving with an empty stomach
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Definitely the breakfast

    The receptionists were the best thing here the breakfast is awful. Bed not too bad very clean bed linen. The room quite nice not the ritz but for the price acceptable

    Stayed in February 2024

  • Reviewed: February 4, 2024

    5.0
    Don't bother booking at the regency in Solihull area
    • Business trip
    • Couple
    • King Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Reception area looks very nice. But as you go upstairs the walls are crumbling and there's mould on the walls and our toilet was almost no flush which we did report. It's just run down . Deco needs attention. We really felt let down .

    The location was very good

    Stayed in January 2024

  • Reviewed: February 4, 2024

    6.0
    Friday night
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bath had stains in it. Shower curtain was loose and date, needs a shower screen. Taps in bathroom sinc turned the opposite way. Hair on the floor in bedroom. No biscuits with room refreshments.

    The location was very near to the function I was attending. And for a Friday night, the price was OK.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    5.0
    Staff excellent, environment very tired but being improved, evening meal of sea bass grim.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property is in the process of being refurbished and certainly needs it.

    Staff were very pleasant and helpful.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    5.0
    Modest and not great value
    • Leisure trip
    • Family with young children
    • King Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed mattresses soft. Bathroom needed refurbishment. Dinner rather modest. Although I ticked "free breakfast" and "free parking" in the filter when booking, I was charged £10 for parking when I arrived.

    Convenience; breakfast good.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    6.0
    Looks ok in entrance but tired everywhere else
    • Business trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not informed about car park charges Room cold first few nights Tv on blink Shower head kept falling off Damp/water marks on ceiling above bed

    Stayed in January 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: