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  5. Reviews of Cottage In The Wood

Reviews of Cottage In The Wood This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Holywell Rd, Malvern Wells, Great Malvern, WR14 4LG, United Kingdom

#6 of 12 hotels in Great Malvern

Guests' Choice

Review Score

Based on 644 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    10
    Lovely hotel, great staff, amazing view and divine food!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Lovely hotel, amazing view and divine food!

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely clean room. Very friendly staff. Excellent breakfast.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Just as we expected - always lovely at The Cottage in the Woods
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed too small for us but I think we expected that from a cosy room. Everything else was as expected. The room was in the cottage and had great views.

    All was as we expected

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Picturesque location

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very good breakfast.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Amazing stay, staff were exceptional very accommodating. Only wished I had arrived earlier.
    • Leisure trip
    • Group
    • Superior Double Room with View
    • Stayed 1 night

    there was nothing to dislike.

    View was amazing in a tranquil environment. Breakfast was amazing. Staff were professional and very caring. the room was exactly what I was looking for.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    SMART ACCOMODATION WITH VIEWS
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Apparently part of a bigger chain of smart hotels, but we noticed a couple of small points we thought let it down. At our early breakfast our chairs had crumbs on the fabric seat, and there were crumbs and seeds on the floor around our table, apparently from the pervious evening dinner. In our room two light bulbs were not working, and the TV that should have multiple channels had a very poor signal, in the evening and in the morning, so we struggled to find a working channel or watch BBC news. Little points, but overall we were happy with our stay.

    Great location, nice old style building with a smart interior, and good views as its high on the hills. Our room was at the front of the main building so we had a great morning view when the sun came up over the countryside below. The staff were friendly and professional and there is a nice bar area for an evening drink. We didn't have the evening meal but the restaurant seemed popular. Our room was good, clean, had a nice bathroom and shower and comfortable bed. The thick curtains kept the room dark even when the sun came up, which I liked. We would stay here again.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Prior to arrival 2 telephone calls asking if we wanted to book the restaurant. On arrival being asked again. Hard sell off putting. Had to book a time slot for breakfast even though very few guests. We don't want to clock watch or micro manage a break when the whole idea is to relax. Food disappointing in view of the website hype. Bar had only one draught beer option.

    The view

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately whilst the meal, in the restaurant, was wonderful and beautifully cooked, the service, that evening, was not and it spoilt the whole experience. Waiting half an hour for your empty main course plates to be removed was not good. We walked into the restaurant with anticipation and left disheartened.

    Very impressed with the property. Our room, which had an excellent view, was spacious, tastefully decorated, well presented and very comfortable. The reception staff and especially the barman, were very friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    lovely
    • Leisure trip
    • Family with young children
    • Queen Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    one member older member of staff at breakfast wasn't polite .

    It was perfect

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Looking forward for next visit
    • Leisure trip
    • Couple
    • Superior Double Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy boiler during night

    Breakfast was delicious!

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Can’t wait to return
    • Business trip
    • Couple
    • Deluxe King Room with View
    • Stayed 2 nights

    Nothing

    Excellent,very friendly,beautiful views. Exceptional evening meal. Everything you needed in the room Very friendly and helpful staff. Highly recommend Very close to three counties showground

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    Quiet comfortable relaxing stay.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely quiet comfortable room with a great bathroom and facilities. Lovely view from the window. The meal at the restaurant was amazing. Breakfast was excellent too

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food was incredible. The staff were really approachable and friendly.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Beautiful country getaway
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress needs upgrading, sinking in middle.

    Beautiful location and stunning views. Staff were wonderful and the service fantastic. All food and drinks were delicious.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Absolutely wonderful for a short stay special occasion. Thoroughly recommend.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Not so much a dislike, but more of a caution, or to be aware. Whilst very delicious, evening meals were quite pricey. Perhaps more for one-off, or gourmet dining. I'm not particularly tall, but it may be worth considering slightly higher chairs in the restaurant.

    The position of and resultant views from the hotel were great. Breakfast was lovely. The staff were friendly, yet professional and efficient. The room was clean and spacious, and the bed was very comfortable. Direct walking access up on to the Malvern Hills was fantastic!

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Would love to stay again
    • Leisure trip
    • Family with young children
    • Deluxe King Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Location Food Service Friendliness of staff

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    It is a lovely place to 'escape' the fast life with comfort and beautiful surroundings
    • Leisure trip
    • Couple
    • Superior Double Room with View
    • Stayed 1 night

    The carpets were a little stained in our room but due to age this isn't unexpected. WE also kept hearing a tumble drier - it wasn't too loud so didn't disturb us and wasn't running during the night

    The room was clean and comfortable will wonderful views. The shower was amazing, lovely and hot. The staff were welcoming and couldn't do enough to help. The restaurant provided excellent food and service. Weather permitted you could sit outside or there is access to walks from the hotel

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clearer information of where you can eat - we would have settled for a bar meal as we rarely eat late than have the luxurious 3 course set meal but it was the only option we were made aware of when booking, however we could not fault it, it was delicious.

    Incredilble food and hotel, staff were fantastic. Great location and the local beer was a great to have. Drinks were priced well.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Overpriced
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The prices £26 for two average cocktails Over £200 for 2 meals of nouvelle quisine, which is minimalistic but pretty food, highly over priced

    The luxury The location The staff The food The shower

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    Lovely food, amazing staff but disappointed with the room
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    The room was at the back of the building with no view and was looking over fire escape and roof which was unkept. The external kitchen extractor pipe ran most of the night with a humming and vibration to our room. When we received our bill an automatic service fee was added individually to each item. The receptionist said that she could remove this however we felt at liberty to pay it despite us tipping individual member of staff

    The staff were excellent and very accommodating. The view from the bar area was lovely. The bar area was cosy and friendly. The food was presented well and tasted excellent.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    In the morning at 8:30 house keeper used her key open the door without any knocking or notice,I was in the bathroom,I had to say “someone still in” . The staff even never say sorry. At 9 o'clock,when meet outside the room,they continued chasing me it was time to clean my room. When I complaint it,they say nothing!

    Stunning view

    Stayed in February 2024

Showing 1 - 25

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