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  5. Reviews of Holiday Inn Northampton West M1 Junc 16, an IHG Hotel

Reviews of Holiday Inn Northampton West M1 Junc 16, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

High Street, Northampton, NN7 4LP, United Kingdom

#10 of 20 hotels in Northampton

Guests' Choice

Review Score

Based on 282 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 17, 2024

    9.0
    Comfortable friendly hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Welcoming reception staff. Clean modern bedroom's

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    All lovely, only negative was the noise from next doors TV. It was either very loud or poor soundproofing between rooms.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Soundproofing between rooms

    Location and cleanliness

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Happy with this hotel.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was too near the outside heat pump’s and so we kept waking up. We would ask to have a room away from them in the future - this is purely personal preference.

    The location, the facilities within the building and the room, the friendly staff and the food in the bar restaurant.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The usb ports in the room didn't work so we were unable to charge our phones or use the white noise machine for my baby to sleep.

    Staff were very friendly and helpful, all was clean and tidy. Easy check in and a good breakfast.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    9.0
    Comfortable stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t anything we didn’t like

    The staff were really friendly and helpful. Good sleep and great breakfast

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Good value for money
    • Leisure trip
    • Solo traveler
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast had been cleared away by the time we came down at about half 10 we had to make do with scraps that were left and the coffee machine was also broken We weren't charged for breakfast but breakfast was meant to be on until 11am so we were by no means late

    Stayed in December 2023

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night

    Staff absolutely brilliant.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Arrived early morning however tried to access main entrance for some time . Eventually young gentleman attended and unlocked . I politely told him we were waiting for a few mins and he immediately declined and made an assumption I was telling lies . Very uncomfortable as we had a great evening but went to bed having an argument with my partner. I would suggest that your staff must be polite and give client benefit of the doubt . Really good stay but based on how he spoke to me I will not recommend the stay . Staff in morning were absolutely brillant and helpful . Guess always one bad eggg amongst the bhatch .

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Perfect stay for visit to Northampton
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good position for West Northampton, clean, great staff and very comfortable

    Stayed in January 2024

  • Reviewed: January 30, 2024

    7.0
    Well equipped, friendly but needs more care on the bathroom cleaning
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was dirty, even had a stick of celery on the floor under the WC! Shower hose leaked and showerhead pole loose. Gentleman at reception was busy picky his nose, then came and served my breakfast.

    Room was clean, good parking, staff friendly

    Stayed in January 2024

  • Reviewed: January 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Location was handy for the M1 but still quiet. Staff were helpful. Nice breakfast in the morning.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    Really good value for money, nice comfortable rooms
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was a bit of rubbish under the tables and our friends rooms bed wasn’t made up but they moved them with no hassle

    The staff at reception were amazing, we got evacuated from Billing Aquadrome and needed a room urgently with our pet dog, they booked us in and couldn’t be more helpful

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Overnight stay to be near relatives
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very convenient. Alice on reception was very welcoming

    Stayed in December 2023

  • Reviewed: December 20, 2023

    9.0
    Great hotel and would recommend it highly
    • Leisure trip
    • Solo traveler
    • Queen Room with Sofa Bed
    • Stayed 1 night

    Nothing I would stay there again

    staff remarkably helpful and friendly, food good, car park easy, room was clean and well equipped, hotel was modern and looked inviting . Booking hiccup rapidly solved by customer service desk.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was all k

    Stayed in October 2023

  • Reviewed: November 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Food not piping hot, a microwave for guests would have been great

    I liked the scrambled eggs, baked beans, mushrooms and grilled tomatoes, fresh fruit, seeds, dates. and natural yogurt

    Stayed in November 2023

  • Reviewed: November 8, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Dark car parking when you need to park away from front of the hotel Funny one really, my room was cleaned after 1st nights stay, but for some reason the bath mat was removed and not replaced. No big problem, just odd.

    Staff really helpful and polite Nice refurbishment

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    Spot on for what we needed
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Lacked some heating in the morning

    Clean bright decor …good service and food

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Again wc was dirty

    Location Nd quite hotel

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wc was dirty.

    Location and quite

    Stayed in October 2023

  • Reviewed: October 6, 2023

    7.0
    Clean and luxurious but workmen hired by the hotel woke us up at 8am
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    They had workmen doing jobs outside the bedrooms from 8am which was extremely disruptive and ruined our stay entirely. We needed rest and booked here for a midday check out that we could sleep. They definitely need to look into this as it was massively problematic for us.

    Clean and comfortable, luxurious!! Easy check in and just a fabulous hotel

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Staff were amazing and couldn’t so enough for you.
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Extremely thin walls. I know it’s a hotel and you can’t control noise in rooms but putting tv’s back to back makes it very noisy when the next room has their tv on

    Lovely modern rooms. Nice lighting and working your own heating/aircon

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Very pleased with the quality of holiday inns
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In the middle of nowhere

    The hotel and rooms are first class very modern

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Square toilets
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Square toilet. I have a round butt and it just doesn't work on a square toilet. A square toilet may look good, it just doesn't work.

    Fresh look, comfy bed and good size shower.

    Stayed in September 2023

Showing 1 - 25

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