The roof leaking

The manager was lovely. Went above and beyond

Stayed in September 2025

No hot water

Clean

Stayed in September 2025

The end room where we got married (with the bay window) - You should give that piano a rub down and give it a clear varnish or yacht vanish. It would look stunning.

We had our Wedding there and Marge was 10/10 in helping the day run smoothly. The staff were all friendly - so great hotel team

Stayed in September 2025

Nothing.

The location. Lovely and quiet.

Stayed in July 2025

Nothing

Large nicely fitted bedroom great bed and bathroom

Stayed in September 2025

Bit of a hike up the hill from the town centre.

Pleasant accommodation in a fine old building.

Stayed in August 2025

I had mislaid keys en route home from Greece. I booked the hotel in the town we lived .We didn't want to bother Family at 1a.m. Just needed a bed for the night. The receptionist at 1 a.m in the morning was friendly and helpful.We left at 9a.m as we had found our keys. We didn't stay for breakfast but lots of people were in the breakfast room. We live nearby and think it will be a great place for our many visitors to stay . Convenient for the Town of Ilkley where there is lots going on .In all it was a great emergency stay booked in Corfu airport !

Stayed in September 2025

Stronger wifi signal

Location, access to the centre of town

Stayed in September 2025

A bit tired but clean and comfortable. Very good breakfast.

Comfortable with good facilities

Stayed in September 2025

When we checked in tge reception staff were a little frosty. Tables outside at the front weren't cleared very quickly.

Breakfast was very nice and location was excellent.

Stayed in August 2025

Asian weddings both nights

Room size, breakfast and cost

Stayed in August 2025

Funny smells around the hotel and quite a smelly loo in the room

Lovely staff, good position. Great price

Stayed in September 2025

Would have preferred a more powerful shower.

Pleasant stay, great sleep and perfect location.

Stayed in September 2025

No heating in room. Room was cold. TV didn't work 100% only got 1 2 and 3. Phone didn't work. Shower wouldn't get hot . Was just cold.

Assembly the bar man was a legend. Nice place good atmosphere.

Stayed in September 2025

No fresh air in the room. Window didn’t open and no vent. It had a stale smell. One of the staff offered us another room which was smaller and quite gloomy.

Big hotel near town, big room.

Stayed in September 2025

Our room needed some pictures putting up and also a good clean cause there was dust everywhere and I know cause I used to be a chambermaid in a few hotels

The room we had was comfortable and we liked the location and look great

Stayed in September 2025

Whilst the rooms are really nice, you can hear everything through them and the floorboards creak a lot.

Beautiful building and the food is good

Stayed in September 2025

The coffee at breakfast was a bit weak. Good breakfast.

Location was excellent for walking uo to Ilkley Moor.The attached photo is of the 12 Apostkes Stine circle on Ilkley Moor. Close to the hotel garden is a path to The Millenium Way walk.

Stayed in September 2025

Expensive breakfast and bar

Good location for Ilkley town. There was a wedding party on when we were there but the room was still quiet.

Stayed in September 2025

All the corridors and stairs

Lovely area

Stayed in August 2025

It could do with more information on local walks, transport etc. Perhaps we didn't pick up the right brochures but the variety did not have a wide choice I know that people arrive and are taken by coach on their trips , however for some independent travellers to |lkley, there are many amenities close to the hotel such as the theatre , Library with local information and a lovely walk to Ilkley Tarn , right behind the hotel { but up hill and through bracken} That was a quiet haven to read or relax, and had an interesting history to it. In October there is the Ilkley Literary festival.

Position for sightseeing the Dales, also near station and bus station. Local walks. The room had a view over the valley as we had asked. the queen size bed was excellent. the double sink in the bathroom was a bonus . the shower worked well.

Stayed in September 2025

We didn't eat there,so cannot rate.

The peace and quiet. Off any main roads. Very clean room witha very comfortable bed.Plenty of parking spaces.

Stayed in August 2025

Can’t open windows

Price breakfast

Stayed in August 2025

It was quite a long walk to my room and the staircases were surprisingly steep, in places. However it was good training for walking on Ilkley Moors.

I was allowed to park my motorcycle in front of the hotel as the main car park was made of large stones which were very difficult for me to ride on. The hotel looked like it had some history and I enjoyed its ambience.

Stayed in August 2025