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Reviews of Creebridge House Hotel 3 stars

Minnigaff, Newton Stewart, DG8 6NP, United Kingdom

#9 of 11 hotels in Newton Stewart

Guests' Choice

Review score

Based on 83 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 - 71

  • Reviewed: 20 June 2018

    9.2
    Busy popular venue which works hard to achieve high standards worth a visit would definitely return.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    If you want a room with a view ask for one don't assume all rooms have a view. If you want a bigger room with sofas etc again ask and make preferences clear. As it's not a chain all rooms are not equal.

    Super comfy bed and bigger than standard double. Fresh new linen and fluffy towels. Decent hospitality tray and big tv. Good Wi-Fi. Super clean. Helpful friendly approachable staff.

    Stayed in June 2018

  • Reviewed: 6 May 2018

    9.6
    Enjoyable, would return again. Even the weather was good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Wi-Fi in room was unusable, very low signal strength

    Food, both evening meal and breakfast were very good. Beer was good as well! Staff very attentive and helpful

    Stayed in May 2018

  • Reviewed: 22 April 2018

    7.5
    The food was of a high standard at both dinner and breakfast...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The corridors and bedrooms (at least mine) are desperately in need of refurbishment - especially the carpets and other floor coverings. The bathroom needed a complete make-over. The old sash window wouldn't stay open on a hot day.

    The food was of a high standard at both dinner and breakfast, and the staff were pleasant and helpful.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    10
    Very enjoyable stay with friendly staff & lovely log burners in the public areas
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    no problems at all

    The hotel has had a revamp in the rooms and the main areas are well decorated in keeping with the age of the building. Lovely log burners and a popular bar, the food was excellent too.

    Stayed in March 2018

  • Reviewed: 26 January 2018

    7.1
    Lovely quaint rural scottish hotel in need of some updating
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    My room faced the front of the hotel, so in public view. There was no blind in the bathroom, although obscured glass to about 5 foot up and then clear glass there on upwards. Privacy could have been better The electric shower was also a bit dated and anybody who knows electric showers will know the flow of water is reduced in winter to achieve the correct temperature. Since it was January, my showering experience was less than ideal.

    Very welcoming staff and very helpful. Restaurant Food and breakfast of a high standard and very tasty.

    Stayed in January 2018

  • Reviewed: 19 December 2017

    8.3
    A traditional favourite of mine
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    This is a nice place to stay, especially in winter when you are greeted by a roaring fire and such nice staff. I arrived late so unfortunately did not dine on the evening, which is a shame as the food here is excellent. Breakfast excellent

    Stayed in December 2017

  • Reviewed: 22 September 2017

    8.8
    We enjoyed our stay in Newton Stewart and being able to vist the south west of Scotland.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bed was old and uncomfortable, well used but the linen was excellent. Floor in bedroom was "creaky" with loose boards under the carpet. The blind on the window was broken and despite reporting this , it was not repaired.

    The food was very good and well supplied, staff were on the ball with attention to detailed requirements.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    7.1
    Meals were good, staff very friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Low ceilings in places, after a shower the en-suite was like a steam room, the extract fan was not very effective.

    Meals were good, staff very friendly

    Stayed in August 2017

  • Reviewed: 18 August 2017

    9.2
    Enjoyable stay, pleasant staff and excellent food, highly recommended in this area.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was a bit tired.

    Overall a very nice hotel. Food was very good, staff friendly and very welcoming. Nice views over the gardens from the restaurant. Easy walk into the Newton Stuart town centre.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    6.7
    The hotel was a good base for the Dark Skies Park, and fair value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food we had for the evening meal was disappointing. The first room we were offered was small and claustrophobic. The decor was a little tired.

    Nice outside space. Staff were very friendly and helpful. The breakfast was excellent.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    10
    Lovely big bedroom!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I had requested some flowers and a small gift to be present on arrival as we were staying for our anniversary which would have been added to our bill, neither were there during our stay. However it didnt spoil our stay.

    Lovely big bedroom!!

    Stayed in August 2017

  • Reviewed: 5 August 2017

    7.9
    Good location with comfortable beds
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Could do with a little updating was a little bit like going into a 90's time warp Found sock in bedroom Didn't like the fairly loud 90's pop music played at breakfast time. A gentle more classical type of music or none would have been better.

    Staff were very friendly beds comfortable

    Stayed in July 2017

  • Reviewed: 20 July 2017

    9.2
    A good hotel in a pleasant location.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    When the bedrooms have TV why was it necessary to have TV in the residents' lounge?

    Very pleasant and helpful staff. Good facilities in the rooms - shelf space for specs by both the shower and wash basin. It was good to have a lounge where you had the chance to socialise with other guests.

    Stayed in July 2017

  • Reviewed: 18 July 2017

    6.7
    Very overpriced
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Decided as a treat too pay allot more than I usually do so I was expecting good quality of hotel. Everything in the hotel was very dated and the bathroom was very old. Dead bee on window ledge was there the 2 nights I stayed.

    Food was top quality. And got food was served warm and the staff were really friendly. The room was spacious. 5 minute walk to town centre. Plenty parking and wifi in rooms.

    Stayed in July 2017

  • Reviewed: 29 June 2017

    6.7
    Don't believe the website which says all the rooms have been refurbished!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was well below acceptable standard. Being a single room, I expected it to be small and without an outlook, however it was extremely dated. In the bathroom, the paper was peeling off the walls and there was a damp patch in the corner. The grouting looked dirty - although I'm sure the staff had cleaned it. On the website which I had looked at, it stated that all the rooms had been refurbished, however when I mentiond this to the manager, she said this was not the case and was fairly taken aback when I showed her the website! I did look into some of the other rooms which had been refurbished and they looked very nice. It is such a pity that I have come away with such a poor impression of Creebridge. The hotel was by no means full, so why they would put anyone in such a room is quite beyond me! Room 15 is certainly not to be recommended!

    The cooked breakfast was very good. The staff were pleasant.

    Stayed in June 2017

  • Reviewed: 7 June 2017

    9.2
    Breakfast and dinner are very good.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Did not like the sloping floor as one felt like being on a rolling ship!

    Breakfast and dinner are very good. Slept well and enjoyed watching a pheasant look for food in the large garden. Hotel appears popular for weddings.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    9.6
    If you want a superb meal, go to this hotel. Evening meals are amazing.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bedroom was slightly old fashioned but plenty space. I thought the price of £116 per night was slightly expensive considering it is out of the way.

    The evening meal (although it took a long time to arrive), was superb. The meat was very tender and cooked to perfection. Nice veg. too. Obviously cooked from scratch thus the long wait. Very nice restaurant and nice and warm. The bed was extremely comfortable and the bathroom was nice - great shower.

    Stayed in April 2017

  • Reviewed: 20 March 2017

    10
    Delightful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Enormous room, enormous very comfortable bed, new carpet, lovely views from the windows, warm. Staff most helpful, food & bar excellent. Lovely atmosphere. Log fire burning all day in the lounge. Didn't want to leave!

    Stayed in March 2017

  • Reviewed: 6 December 2016

    8.8
    Great homely country hotel in a beautiful unspoilt part of ther world.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Rooms are basic but very clean.

    Staff extremely friendly and can't do enough to help. Food is excellent and obviously fresh local produce. Grounds are beautiful. Whole place has an extremely pleasant ambience with open fires and comfortable furnishings. We're looking forward to our next visit and delighted to learn we can take our dog with us.

    Stayed in November 2016

  • Reviewed: 3 November 2016

    10
    Excellent
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wish I'd stayed here the last few times I was in town

    Staff are excellent, refreshing change to be looked after by people who really enjoy what they do. The food in the restaurant was very very good. Having stayed in many hotels this is one of only a very few I would high recommend.

    Stayed in November 2016

  • Reviewed: 28 September 2016

    7.9
    A good place to stop over after teatime ferry from N. Ireland
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Our second visit. On both occasions it takes about an hour from sitting in bar with menu until seated at a table with starter ready. It is a very popular restaurant and I guess this is accepted as normal. No doubt the staff are utilised well

    Comfortable up market country hotel that caters for locals and visitors alike. Lounge areas for guests. Nice gardens. I have enjoyed both my visits here and would go again.

    Stayed in September 2016

  • Reviewed: 23 September 2016

    9.2
    Very comfortable base with excellent service
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Everything was very good. Wifi signal was not great outside of the lobby - but that was not relevant for our stay

    Staff very friendly and efficient. Food was very nicely prepared and tasty. Rooms were very comfortable, and cleaned every day.

    Stayed in September 2016

  • Reviewed: 20 September 2016

    8.3
    Lovely log fire in the resident's lounge
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The service in the restaurant could be slow at busy times, but this was explained to us so we were happy to wait.

    Lovely log fire in the resident's lounge

    Stayed in September 2016

  • Reviewed: 12 August 2016

    5.0
    Ok stay but won't be visiting again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms weren't quite prepared or as described. Huge gap under door meant hall light shone into room all night. Milk out of date on tea tray. Television didn't work

    Food was all fantastic. Staff and service great after an initial negative attitude on arrival

    Stayed in August 2016

  • Reviewed: 7 August 2016

    10
    Good location great friendly staff very welcoming indeed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Had requested a specific room as stayed at hotel previously but there was no mention of this request at check in so might be different if booked with hotel directly.

    Staff very nice especially Kenny the barman. Nothing too much trouble.

    Stayed in August 2016

  • Reviewed: 20 July 2018

    9.6
    Very comfortable room the staff were extremely helpful and...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room the staff were extremely helpful and very friendly

    Stayed in July 2018

  • Reviewed: 11 June 2018

    7.1
    Regular visitor but a little disappointing on this occasion.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    dinner and breakfast service was poor due to lack of staff

    good location and pet friendly

    Stayed in June 2018

  • Reviewed: 5 June 2018

    10
    The hotel had a lovely, warm welcoming feeling. The staff, the rooms and the food was excellent
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Could not fault it.....maybe a few more selections on lager

    The beds were so comfortable and the food was excellent

    Stayed in June 2018

  • Reviewed: 5 June 2018

    10
    A wee gem of a place.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    A wee gem of a place. Excellent staff and friendly locals. A great place for touring the area.Highly recommended.

    Stayed in June 2018

  • Reviewed: 29 April 2018

    7.0
    Very pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No help with suitcases

    Bed comfortable

    Stayed in April 2018

  • Reviewed: 22 April 2018

    8.3
    Beds could have been a little more comfortable
    • Couple
    • Twin Room
    • Stayed 2 nights

    Beds could have been a little more comfortable

    Stayed in April 2018

  • Reviewed: 16 April 2018

    9.2
    We stayed overnight on the way to catch the ferry. Will definitely stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very warm and friendly. Excellent meal with generous portions.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    9.6
    Excellent food friendly helpful staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent food friendly helpful staff

    Stayed in April 2018

  • Reviewed: 19 March 2018

    7.1
    One of the friendliest places I have stayed. Staff went the extra mile to make us feel welcome.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was cold on arrival. Apparently due to thermostatic timer fault but this was immediately rectified.

    Excellent breakfast beautifully presented.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    8.8
    All in all very enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was very cold on arrival ,didnt get much warmer so a little bit uncomfortable.

    Staff were excellent and food was great

    Stayed in March 2018

  • Reviewed: 11 March 2018

    7.5
    Buzzy for evening meal
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room 12 bed to soft

    Better location for breakfast that the open room

    Stayed in March 2018

  • Reviewed: 18 February 2018

    10
    Excellent experience overall. Only the weather could have been better....
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nice location, comfortable room, delicious food, attentive staff. What more could you ask for?

    Stayed in February 2018

  • Reviewed: 4 January 2018

    9.6
    Had a lovely couple of days and excellent service
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom

    Excellent staff and management made you feel welcome and the food was amazing

    Stayed in January 2018

  • Reviewed: 10 November 2017

    10
    Great place to stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely hotel with lovely staff. The food is excellent. The bed was lovely and comfy too.

    Stayed in October 2017

  • Reviewed: 6 November 2017

    10
    Saturday night stay pre cycling event
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Set in its own grounds so plenty parking, Friendly atmosphere, busy bar, beautiful fresh room with very comfortable bed. Would recommend.

    Stayed in November 2017

  • Reviewed: 15 October 2017

    7.9
    Suitable for our needs
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpfull

    The only decent hotel in Newton Stewart

    Stayed in October 2017

  • Reviewed: 15 October 2017

    10
    Very delightful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great food.

    Stayed in September 2017

  • Reviewed: 19 July 2017

    8.3
    Good location for exploring Galloway
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Real ale. Nice food.

    Stayed in July 2017

  • Reviewed: 22 June 2017

    7.9
    Apart from steps it was quite satisfactory
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    3 steps down to the bathroom.Not good when you are both pensioners and have to get up in the night

    Stayed in June 2017

  • Reviewed: 20 June 2017

    10
    An excellent hotel with delicious food and friendly staff.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The lighting especially in the bedroom.

    The staff were so friendly,helpful and nothing was a bother to them.

    Stayed in June 2017

  • Reviewed: 3 May 2017

    7.1
    The friendly and helpful staff and quality of the food.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bedroom facilities were rather tired and the room showing its age.

    The friendly and helpful staff and quality of the food.

    Stayed in April 2017

  • Reviewed: 27 April 2017

    10
    Lovely hotel and great staff who looked after us very well...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel and great staff who looked after us very well,especially Kenny who we had good chat with over a late drink

    Stayed in April 2017

  • Reviewed: 18 April 2017

    9.2
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly and welcoming staff. The food (both dinner and breakfast)

    Stayed in April 2017

  • Reviewed: 10 April 2017

    10
    Great getaway
    • With a pet
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms could do with a wee update

    Hospitality

    Stayed in April 2017

  • Reviewed: 4 February 2017

    9.2
    Staff very friendly and good amazing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff very friendly and good amazing

    Stayed in February 2017

  • Reviewed: 1 February 2017

    10
    Short trip. Scottish Welcome
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Staff friendly. Room comfortable. Breakfast excellent

    Stayed in January 2017

  • Reviewed: 29 January 2017

    10
    Comfy bed friendly staff and great food
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The best breakfast I've ever had

    Stayed in January 2017

  • Reviewed: 13 January 2017

    10
    Really nice staff and very friendly
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Really nice staff and very friendly

    Stayed in January 2017

  • Reviewed: 5 January 2017

    9.6
    Home from home
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Best to offer best room available at 11pm. Having a better room definitely influenced our overall score

    Real fires and a warm welcome

    Stayed in January 2017

  • Reviewed: 30 December 2016

    7.1
    Ideal hotel for golf 7/or a one night stop
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Ideal hotel for golf 7/or a one night stop

    Stayed in December 2016

  • Reviewed: 25 December 2016

    8.8
    Great pre Christmas stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Central heating could have been more predictable

    The staff could not have been friendlier or more helpful

    Stayed in December 2016

  • Reviewed: 29 October 2016

    10
    Great place to go back to
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Couldn't stay longer

    Very comfortable homely hotel great food and staff

    Stayed in October 2016

  • Reviewed: 10 October 2016

    10
    Very friendly staff and a great restaurant.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Very friendly staff and a great restaurant.

    Stayed in September 2016

  • Reviewed: 18 August 2016

    7.5
    Very welcoming hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Ensuite needed attention, cobwebs and faulty, mildewed blind.

    Very efficient and friendly service from all staff. Excellent food.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 May 2016

    3.8
    The staff were friendly & polite & there was ample...
    • Leisure trip
    • Couple

    Our room #2 was very basic, the window in the bathroom did not open & the bathroom door would not close

    The staff were friendly & polite & there was ample parking.

  • Reviewed: 3 May 2016

    8.8
    Food was fantastic - breakfast and dinner
    • Leisure trip
    • Couple

    Food that good the specials disappear quickly! Time to restock selection of malt whiskys!

    Food was fantastic - breakfast and dinner Comfortable rooms Friendly staff

  • Reviewed: 16 February 2016

    7.5
    The staff were lovely and friendly!
    • Leisure trip
    • Couple

    Dinner was lovely but unfortunately some items were missing and we had to ask for wine at the bar as it wasn't offered with our meal.

    The staff were lovely and friendly!

  • Reviewed: 28 January 2016

    10
    Very nice hotel.
    • Business trip
    • Solo traveller

    Very nice hotel. The food is excellent and the service fantastic. I really loved my stay there and recommend it highly. You can walk easily to the city center and you are near the famous Cree river

  • Reviewed: 23 April 2016

    10
    Lovely location and great staff.
    • Leisure trip
    • Solo traveller

    Lovely location and great staff. I was made to feel very welcome, as was my dog!

  • Reviewed: 23 March 2016

    9.2
    Bed big and comfy.
    • Leisure trip
    • Couple

    Nothing

    Bed big and comfy. Room nice and warm with garden view. Great scrambled eggs for breakfast

  • Reviewed: 8 March 2016

    10
    Been previously.
    • Leisure trip
    • Solo traveller

    Nothing

    Been previously. Excellent food warm and comfortable great staff

  • Reviewed: 16 February 2016

    7.9
    Staff were very friendly.
    • Leisure trip
    • Couple

    Bar area could do with a bit of updating

    Staff were very friendly.

  • Reviewed: 6 February 2016

    9.6
    Friendly and inviting staff.
    • Business trip
    • Solo traveller

    Thin walls and long joist spans mean you can hear everything happening in the hotel 😊

    Friendly and inviting staff.

  • Reviewed: 20 October 2015

    5.0
    The food was fab
    • Leisure trip
    • Couple

    Restaurant very noisy due to a funeral tea that over spilled in to restaurant _we felt staff could have dealt with this in bar.

    The food was fab

  • Reviewed: 13 October 2015

    7.1
    Kirsty was fantastic.
    • Leisure trip
    • Couple

    Place needed some TLC

    Kirsty was fantastic. Very welcoming. Willing to put herself out.

  • Reviewed: 1 October 2015

    10
    Very helpful staff
    • Business trip
    • Solo traveller

    Very helpful staff

There are also 22 reviews without text. These impact the overall review score.

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