I was charged twice for the room I paid the room to yourselves on Monday 15th April and was charged again for it once I arrived it was meant to sort itself out but I still haven’t been credited the payment back yet

Lovely location lots to do at property and very friendly staff

Stayed in April 2024

The dinner experience was lacking, overpriced and the place was drafty. I was shivering all the time.

The food was good and the room very comfortable

Stayed in April 2024

Lots of facilities for families

Stayed in April 2024

It was too hot in restaurants and bedrooms.

Friendly and lots to do.

Stayed in March 2024

Staff were very friendly, room was clean and comfortable, food was excellent, me and my mum enjoyed our massage and Alpaca trek was fun. 😊

Stayed in April 2024

The beds were very hard, so much so that I was unable to sleep.

It’s the perfect location for a family trip, suitable for all ages.

Stayed in April 2024

Shuttlecock for badminton disappearing Flag poles missing from putting green

Breakfast was excellent Staff were excellent Room was ready before 3pm Kids entertainment

Stayed in April 2024

Clean warm roomc Breakfast was good lots of variety. Maybe temperature could of been a bit hotter but all in was a good standard

Stayed in February 2024

Leisure facilities were adequate. Disappointed that there was an extra charge to use the Victorian leisure area.

Bed rooms, food excellent

Stayed in February 2024

Bit musty Bedroom window didn’t shut Radiator on either full blast or not at all Has lost its dignity

Being in Scotland

Stayed in February 2024

Only 1 bar open after dinner the place lacked atmosphere.. it was February You must book everything the breakfast times Dinner times and The Victorian Spa highly recommend you do this to avoid disappointment.

A very nice hotel . The food was delicious at breakfast a great choice for everyone The restaurant at night the food was also very good a great value the staff were lovely Very family oriented The Victorian spa is definitely worth booking. So relaxing. So many day time activities for families but book prior to arriving. Walking distance to the town.

Stayed in February 2024

Staff didn’t know where some places were when we asked them, others didn’t know events that were going on when you asked about them. The information of itinerary could easily be placed at the hub for example and other places around the hotel in my opinion. There wasn’t an information sheet in room about the different places within hotel or when in hotel there wasn’t clear signage of where places were. The chips were salted as standard (we were told by staff member when requesting fresh unsalted chips) and this was a very strange practise as people with specific type diets could find this an issue. Please note that this is all constructive criticism and in no way were we unhappy with our stay.

Lots to do on premises. Lovely grounds for a pleasant walk. The Swimming pool and sauna and steam room are excellent. Thought it was great how family friendly it was. It was a grand looking building. The food was lovely at The Terrace where we dined. The rooms were excellent and comfortable. Breakfast was a great variety.

Stayed in February 2024

Very clean, well maintained, good quality bed.

Stayed in January 2024

Some of the carpets in our corridor were quite worn

Lovely reception and bar area- great staff who were friendly and welcoming at all times Breakfast was lovely too

Stayed in January 2024

The rooms are dated and in need of a refurb but are clean and have everything you need. Beds very comfy.

The staff were very friendly and the facilities perfect. Grounds are well maintained and we will definitely book a lodge some time soon. Lots of activities for all. The Bunker was fab. Breakfast lovely, fresh and lots of it.

Stayed in January 2024

No spontaneity. Everything has to be booked months in advance. We couldn’t get a dinner reservation.

Plenty activities for family and children

Stayed in December 2023

The main swimming pool was too cold

Friendly staff Family friendly Lots of activities

Stayed in December 2023

Breakfast could have been better. a lot on offer but quality a little lacking (quality of scrambled eggs / bacon)....maybe offer a la carte? poached eggs / avocado / pancakes. Activities are fun and staff excellent but they do work out quite expensive when you have 2 or more children.

spacious rooms; staff friendliness; location; activities for kids

Stayed in December 2023

Facilities are a bit too old for the price. In need of renovation.

Lady at the reception was very nice. She kindly switched us to a different room upon request.

Stayed in December 2023

Only slow charging for electric vehicles - and only 4 slots.

Family sports Hotel set on the hill above Crieff. Friendly staff and staff plenty to do. Even if weather is iffy.

Stayed in November 2023

Great location and has plenty to do on site

Stayed in November 2023

Slow service at the Terrace.

Staff were very helpful in accommodating us we couldn’t return home due to storm. Lovely room and breakfast.

Stayed in October 2023

Breakfast provided great choice but unfortunately the cooked food was barely warm

Location and comfortable room. View from the 3rd floor stunning

Stayed in November 2023

Added extras for things like that park - £30 for two kids, should be included in your stay in my opinion. Also don’t understand why the swimming pool shuts for periods of time in the day.

Very family friendly, clean and lots of activities for the kids to take part in.

Stayed in October 2023