4 English St, Carlisle, CA3 8HZ, United Kingdom
#8 of 12 hotels in Carlisle
Guests' ChoiceBased on 3868 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
9.3
Facilities
7.8
Staff
8.6
Value for money
7.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Simon
United KingdomNo Tv remote on arrival, but soon rectified. Bathroom would benefit from the installation of a Shaver point.
Everything went well, helpful and knowledgeable staff
Stayed in April 2024
Reviewed: April 22, 2024
Caroline
United KingdomCar park was hard to find and on Saturday was no space for us as there was a wedding on only had 1 disabled parking zone
Restaurant was lovely really nice
Stayed in April 2024
Reviewed: April 22, 2024
Samantha
United KingdomHotel is beautiful,but could just do with a bit of work on the bedrooms. They were clean just bit shabby and dingy. Otherwise fantastic stay
Excellent location.
Stayed in April 2024
Reviewed: April 21, 2024
Shena
United KingdomBreakfast staff could have been more welcoming. Hotel's decor could be more modern, although it is a comfortable hotel.
Location was perfect for all attractions. Breakfast was good. Hotel looks dated, but was clean and comfortable.
Stayed in April 2024
Reviewed: April 21, 2024
John
United KingdomRoom was too small Needs a bit tlc
Location and architecture
Stayed in April 2024
Reviewed: April 20, 2024
Laura
United KingdomThe only negative - there was no hot water to have shower in the morning
Stayed in April 2024
Reviewed: April 20, 2024
Johanna
United KingdomNot impressed with bar food. Bread was soggy and why are people obsessed with rocket.
Although hotel dated in parts our room was very spacious and comfortable. Breakfast was first class with fresh toast, pot of tea and coffee and linen table cloth. It is like stepping back in time before automated machines and room where breakfast is served is wonderful.
Stayed in April 2024
Reviewed: April 19, 2024
Frances
United KingdomNothing
Lovely hotel . Great location and friendly staff.
Stayed in April 2024
Reviewed: April 19, 2024
Raymond
United KingdomWas clean & tidy but is an old building that is showing it’s age in some areas
Stayed in April 2024
Reviewed: April 19, 2024
Andy
United KingdomHad to call for assistance as TV was not ready for service. Room was cold one night - it is not suitable to switch heating off after a warm boost- we had to ask for assistance from staff who brought us an electric heater - this was at 10 O'Clock and not really a good outcome to manage at bed time!
Good location for Central Carlisle and Railway Station - staff response to our requests (see below) was swift
Stayed in April 2024
Reviewed: April 18, 2024
Alistair
United KingdomRooms were good and food was good
Stayed in March 2024
Reviewed: April 16, 2024
Dave
United KingdomThe access to the car park was difficult. Yes in part due to road works. The room was far too hot but most hotel rooms are.
Stayed in April 2024
Reviewed: April 14, 2024
Chris
United KingdomLocation
Stayed in April 2024
Reviewed: April 12, 2024
Robinson
United KingdomI had a bit of trouble getting my key out of lock, this is not a criticism but may help witne accommodating other elderly people,
Great central location , Breakfast was lovely staff very respectful to an old lady. Nothing too much trouble,
Stayed in April 2024
Reviewed: April 9, 2024
George
United KingdomThe pool area need a wee bit maintenance now.
It was all clean and comfortable.staff nice and price ok.
Stayed in April 2024
Reviewed: April 5, 2024
Svenny
United Kingdomtiny
quaint
Stayed in January 2024
Reviewed: April 5, 2024
David
United KingdomThey entrance and reception area are exceptional,but behind the scene our room was very tired and dated, windows let in draughts, room very cold we had to sit with coats on until heating came on late in afternoon, curtains poorly fitting and old, bathroom dirty with stained and marked tiles and dirt around the WC. Food serving cabinet was thick with hard grease around the tiled area, swimming pool had rusting metal steps and rescue hooks and dark stains running down walls from above.
Location was very good slap bang in middle of City Area free parking
Stayed in April 2024
Reviewed: April 4, 2024
Phil
United KingdomSmall car park so arrive early to secure a space,
Lovely room, our room was looking out over the shops and International food market. Nice big bath, modern smart tv, radiator was nice and warm on a cool evening. Great buffet breakfast, plenty of choice
Stayed in March 2024
Reviewed: April 4, 2024
Karen
United KingdomIf we had got there any later there wouldn't of been any spaces for car left.
Fantastic location, helpful staff
Stayed in March 2024
Reviewed: April 4, 2024
Anthony
United KingdomSingle room is looking worn.
Location and breakfast good. P
Stayed in April 2024
Reviewed: April 3, 2024
Sue
United KingdomNice quiet location, would have loved to find out about the history of the building as the breakfast room was so beautiful. It was good to know my car was behind huge locked gates overnight. Single room was ok, but there always seems to be some compromises in a small space, vis tv at wrong angle for the bed, easy chair a bit threadbare, but it was all fine for an overnight break on a long journey to Scotland.
Stayed in April 2024
Reviewed: April 3, 2024
Katie
United KingdomNot much choice of food in the bar
Location and dog friendly
Stayed in March 2024
Reviewed: April 1, 2024
Colin
United KingdomPoor breakfast on bank holiday Monday
Location and style.
Stayed in April 2024
Reviewed: April 1, 2024
Thomas
United KingdomNo vegan option on room service
Staff and location
Stayed in April 2024
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