Nothing

Age,location,Staff superb and always available clean ?comfy.no negatives at all for us

Stayed in April 2024

It was missing some of the creature comforts I would expect, no dressing gown in the room and the bathroom was very small.

Food was excellent

Stayed in April 2024

Appalling lounge and bar service by staff member who couldn't correctly mix a cocktail.

Stayed in April 2024

All was good.

I enjoyed the hospitality. I had a nice room with a view. Breakfast was good. The hotel was quiet which was what I wanted.

Stayed in March 2024

heated breakfast in large warming trays never great

Good size room

Stayed in April 2024

in the summer no air con

The service was excellent

Stayed in April 2024

No heating control in one room.

Location good for town, and new forest attractions. Close to busy road so needed to be extra careful with toddler.

Stayed in April 2024

Only our stay was too brief, and it should have been longer.

Excellent service, very friendly and attentive staff. Made us feel very welcome and relaxed. Good location for the forest. Although we didn't dine for an evening meal, the breakfast was delicious. Would unreservedly recommend staying here. Also has the oldest lift in Europe which is an experience one should not miss.

Stayed in April 2024

offer of freshly cooked egg at breakfast

room very comfortable, breakfast good, dinner new menu excellent. afternoon tea delicious.

Stayed in April 2024

I only had one complaint my duvet was lumpy it had been washed but not tumbled dried. I should have said earlier but kept forgetting as I know that would have rectified the problem.

Fabulous hotel. Comfortable rooms and very attentive staff. The hotel was very welcoming and lots of lovely sitting areas. Excellent buffet breakfast. Situated in the town so easy walking distance to eating drinking and shopping. Good car park at the rear of the property.

Stayed in April 2024

Creaking stairs but cannot be helped due to the age of the building.

Lots of character, location perfect in the heart of the village.

Stayed in April 2024

Nothing

Breakfast very good as was our evening meal. Really enjoyed the happy hour cocktails. But we were most impressed by the wonderful staff. They were all so friendly and helpful and made our stay very special. Will definitely stay at the Crown Hotel again.

Stayed in March 2024

Parts of the ceiling in the lounge needed painting, possibly due to damp staining. A little expensive for a basic room.

Good location for the town centre and shops. Plenty of parking spaces. Nice bar area and restaurant. Staff very friendly.

Stayed in March 2024

The bathroom could do with some updates to make sure that any mould around the bath is removed.

The room we had was spacious and comfortable. The team were super nice and helpful and made a fuss of our Jack Russell Terrier - who was extremely well taken care of by the hotel team. Breakfast was very good and there were plenty of options. We have stayed at the hotel before and it was very nice to go back - especially with our dog.

Stayed in March 2024

Car park at the rear quite tight, but that's because modern cars are so much larger than the carpark was designed for

Self service breakfast very good, lots of choices. The room was very comfortable and well equipped and the staff were very friendly and helpful. We had an evening meal which was well presented and cooked to perfection.

Stayed in March 2024

How original room sprung a leak from the ceiling

The history of the building

Stayed in March 2024

Nothing

Traditional building and well maintained, good location. Staff very friendly and accommodating

Stayed in March 2024

Lovely historic building. Big, spacious room. Nice to be able to use the library & lounge to relax in. Great breakfast. Amazing staff throughout. Easy check-in & check-out. Perfect location for amazing nature walks. I definitely recommend.

Stayed in March 2024

The room was too hot and lacked more modern bathroom facilities which should be provided as a reflection in the price.charged per room

Lovely friendly and helpful staff. A very spacious hotel. Lovely wide range of food on offer at breakfast .

Stayed in March 2024

Nothing perhaps less rain!

Sorry too much to add every thing was brilliant

Stayed in December 2023

Have the fire lit

Excellent stay

Stayed in February 2024

The bathroom was cold and the fan was on all the time. Breakfast was good, apart from the coffee, which had a very strange taste. Luckily there were juices and water to drink as well. I ordered fish and chips for dinner, I got the biggest chips I have ever seen and a very small piece of fish.

I liked the period features of the hotel. The furniture, creaky floors and quirky lift, which is better admired than used. The very comfy four poster bed was just brilliant. Happy hour at the bat was useful.

Stayed in February 2024

Nothing

Lovely friendly hotel staff were good rooms were good as was the breakfast

Stayed in February 2024

Great location, friendly staff, had a great time

Stayed in January 2024