Llangybi, Usk, NP15 1PG, United Kingdom
#18 of 25 hotels in Usk
Guests' ChoiceBased on 1846 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.7
Facilities
7.9
Staff
8.7
Value for money
7.7
Free WiFi
7.2
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End of dialog contentReviewed: 22 April 2024
Mary
Isle of ManEasier access to rooms
Breakfast and the staff were very helpful
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomVery poor Wi-Fi, tiles in the shower needed a good cleaning, black mould evident. No shelf to put tolieteries on. No soap on sink. Rooms little old fashioned. Room was overlooking the court yard and noisy with people having a cigarette early morning outside my room, talking loudly and fountain running 24 / 7.
Nice quiet location.
Stayed in April 2024
Reviewed: 22 April 2024
Sharon
United Kingdomfood menu quite poor
surrounding very beautiful, peaceful and relaxing
Stayed in April 2024
Reviewed: 18 April 2024
Ford
United KingdomPhotos on your site not representative of the current situation. Hotel needs complete refurb. Problems with hot water on last two days.
Great location and very helpful staff. Good breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Sarah
United KingdomThere were blue stains on the bedding, the shower looked like it wasn't very clean and the water was yellow, when using the facilities, queuing for a towel, all staff seemed to dissappear.
The facilities and overall look were beautiful, it was in a nice area, relaxed.
Stayed in April 2024
Reviewed: 14 April 2024
Kate
HungaryThe rooms are a bit dated, but comfortable enough for a night or two.
Plenty of parking, everything laid out quite well, breakfast was good enough, full English and continental, fresh fruit.
Stayed in April 2024
Reviewed: 14 April 2024
Emma
United KingdomBreakfast buffet was disappointing
Staff were helpful
Stayed in March 2024
Reviewed: 14 April 2024
Donna
United KingdomOne staff member on desk at spa not friendly.
Everything was good, the man at the front desk was so welcoming, friendly and helpful
Stayed in April 2024
Reviewed: 11 April 2024
Janice
United KingdomMeal in the restaurant was very late and not quite up to standard.
Location was excellent and staff very helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Brian
United KingdomThe weather!
Staff were especially helpful and excellent, good food in the restaurant
Stayed in March 2024
Reviewed: 10 April 2024
Emma
United KingdomThe pool area was hot, and the hottub was too hot. Breakfast was a letdown, tiny orange juice glasses. Food was inexpensive.
The ladies on reception were exceptional. Very friendly and welcoming with an air of professionalism.
Stayed in April 2024
Reviewed: 9 April 2024
Beth
United KingdomGym and pool were quite dirty. The room had no sound proofing so could hear EVERYTHING from the rooms (and bathrooms) around us. The breakfast was also quite poor for the amount it cost.
Lovely location, had all the amenities. Very handy having a bar and restaurant on the property. Tennis court and equiptment were free to use so that was great.
Stayed in April 2024
Reviewed: 5 April 2024
Roberts
United KingdomAll good
Clean , good value and friendly staff
Stayed in April 2024
Reviewed: 2 April 2024
Soons
United KingdomIt was dated and needs to be modernised.
The grounds, pool and gym.
Stayed in April 2024
Reviewed: 1 April 2024
Simon
United KingdomRoom was needing a bit if TLC breakfast buffet was bit cold
Facilities were good food in evening
Stayed in March 2024
Reviewed: 31 March 2024
Graeme
United KingdomThe upstairs floorboards were noisy. Given the price paid, still worth it
The spa was great, atmospheric and clean. The Gym looked extensive. The room was all we needed. The bed was really comfortable.
Stayed in March 2024
Reviewed: 30 March 2024
Simon
United KingdomLooking quite run down needs lots of upgrades. Room was very basic and no toiletries, breakfast was basic what we had was good but very little choice it felt very underwhelming . We have been staying here for a number of years as a base to visit family and it’s a shame to see how it has gone downhill
Beautiful site with loads of potential .
Stayed in March 2024
Reviewed: 30 March 2024
Vita
United KingdomAmazing value and venue for the money
Stayed in March 2024
Reviewed: 30 March 2024
Tracey
United KingdomRooms/furniture but dated but didn’t impact our stay.
Location and facilities, gym and poll excellent. Room clean and easy to access. Lovely surrounding views, if we had more time would have gone on a walk. Food in bar gorgeous. Breakfast nice - I would have like a fresh fruit salad - not available, all in all staff very approachable and friendly. Fab stay will return.
Stayed in March 2024
Reviewed: 30 March 2024
David
United KingdomThe Hotel is in need of significant refurbishment. Not withstanding that its a very old, characterful building, full of charm, carpets are worn, decor is questionable and it just looks tired. The first room we were taken to was unfit for purpose with mould on the walls and the bed base...it was nothing shy of filthy . The hotel acknowledged this and moved us to a more suitable room.
The location is good. The setting is lovely. The staff were friendly and accommodating
Stayed in March 2024
Reviewed: 26 March 2024
Michelle
United KingdomNo toiletries Not enough tea coffee ect Can only visit spa once No glasses Lack of plug points
Lovely breakfast Staff polite
Stayed in March 2024
Reviewed: 25 March 2024
Mike
United KingdomOutside walk to use spa. Hardly practical in march. Room very basic..
Price and grounds
Stayed in March 2024
Reviewed: 24 March 2024
Michael
United KingdomThe accmodation is very rundown …a lot of things could be improved with very little money and work But there’s a lot that requires attention…generally the place looks very uncared for…With a bit of investment this could be a lovely place…Staff are very nice but they can only work with what they got unfortunately
Location is very good …feels like you’re in the middle of nowhere but 10 minutes drive and you’re into a place called Caerleon, Newport …lots of pubs etc and most in easy walking distance of each other
Stayed in March 2024
Reviewed: 19 March 2024
Dawn
United KingdomThe pool was great. The staff where really nice.
Stayed in March 2024
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