Long Drive, Station Approach, Hillingdon, HA4 0HG, United Kingdom
#29 of 41 hotels in Hillingdon
Guests' ChoiceBased on 3221 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
8.4
Facilities
7.3
Staff
8.2
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: April 21, 2024
Robert
United KingdomDisappointed that you get charged £10 for parking considering you are staying there so would put me off staying again.
Hotel done it’s job for the one night I stayed.
Stayed in April 2024
Reviewed: April 21, 2024
June
United KingdomLiftbto be quicker, very slow and clanking noises
No breakfast as left hotel before 7:00am opening
Stayed in April 2024
Reviewed: April 20, 2024
Michael
United KingdomRoom needs serious updating and bathroom was filthy
Location to train station
Stayed in March 2024
Reviewed: April 18, 2024
Roy
United KingdomNothing, it is a quiet hotel although the Car Park gets very busy and full at the weekends.
We have been before, we stay there as our youngest daughter lives in Ruislip.
Stayed in April 2024
Reviewed: April 16, 2024
Gerard
United KingdomThey did not seem to have enough staff for the weekend we were there, as we had to wait quite a while to get served at the bar, as there was only one person working behind the bar and it was very busy.
Bar and restaurant onsite.
Stayed in April 2024
Reviewed: April 11, 2024
William
United KingdomRooms a little tired. The tap water was not very cold.
Lovely staff . Very polite & informative 😃
Stayed in April 2024
Reviewed: April 10, 2024
Jeanette
United Kingdomcould have done with a little TLC to maintenance in bathroom
breakfast fine room fine location okay
Stayed in April 2024
Reviewed: April 7, 2024
Carmel
IrelandThought it was a little dated
Close to everything
Stayed in April 2024
Reviewed: April 5, 2024
Darren
United KingdomWe were charged a ULEZ charge twice as we didn't know we needed to pay to drive in Ruislip. A simple warning on the website would have saved us £180.when we contacted the hotel to tell them we were told it wasn't their problem
Breakfast was good
Stayed in March 2024
Reviewed: April 4, 2024
Tony
United KingdomNothing of note.
Having left a review last time where the Savera fell a little below the standards I've come to expect on previous visits, only fair to say that all was back to normal this time. Perhaps a hint is to get down to breakfast before the mad rush! The room was fine and the wi-fi, a bit hit and miss last time, gave no problems. Hopefully last time was a blip.
Stayed in March 2024
Reviewed: April 2, 2024
Jason
United KingdomExtra cost for Parking and breakfast
The room was clean and spacious
Stayed in March 2024
Reviewed: April 1, 2024
Elaine
United KingdomNothing to not like!
Hotel is right next to South Ruislip tube station which gives easy access into London, there is a nice comfortable bar area with reasonably priced drinks and also a restaurant.
Stayed in March 2024
Reviewed: March 29, 2024
Lorraine
United KingdomRoom 219. Creaking bed that woke us everytime we moved. Bath tap leaking. Worn carpet by bedside.
Good location, value, breakfast was good. Clean. Nice attentive staff. We had read reviews prior and were expecting a poor standard but we were happily surprised. Those reviews were misleading.
Stayed in March 2024
Reviewed: March 28, 2024
Liam
United KingdomThe room did look a bit worn and outdated. The sink was missing its plug and also had a crack in it. However it didn’t ruin our stay for the night!
Was well priced and included continental breakfast. The room had everything you would need!
Stayed in March 2024
Reviewed: March 25, 2024
Andreea
RomaniaNo heating functioning.
Location.
Stayed in March 2024
Reviewed: March 25, 2024
Joseph
United Kingdominclusion of cooked breakfast in price slow lift
furnishings of room bed; good nights sleep complementary toiletries helpfulness and friendliness of staff location quality of cooked breakfast
Stayed in March 2024
Reviewed: March 25, 2024
Samantha
United Kingdomwhen we checked in and went upstairs to our room the cleaner hadnt finsihed cleaning that room. So had to go back down to reception and ask for another room. That night when we returned to our room neither of our key cards work and we had to go back to reception again. Also at breakfast someone put cheese in the toaster and the toaster caught on fire
Stayed in March 2024
Reviewed: March 25, 2024
Alan
United KingdomPaying £10 for parking also paying for a cooked breakfast
I was surprised I had to pay so much for a cooked breakfast
Stayed in March 2024
Reviewed: March 24, 2024
Leigh
United KingdomThe place is a little tired! Grubby shower head, taps that have been cleaned so much the lacquer has worn off and they look grubby, stained/marked surfaces and the bed was a little uncomfortable. No plugs around bed for phone charging etc on other side of the room. Staff were pleasant but minimal interaction, nice breakfast but is continental with the room rate, cooked breakfast has additional charge. Be aware, hotel is inside the ULEZ (£25 for 2 days) and parking charged at £10 so need to add at least £35 to your budget.
Location, was great for football with Wembley being just two stops away on the train. Room was a good size, continental breakfast was nice
Stayed in March 2024
Reviewed: March 24, 2024
0408alia
United KingdomBar area closes too early Parking should be free when resident
Location great Price Good
Stayed in March 2024
Reviewed: March 21, 2024
Mark
United KingdomStaff were ok, not particularly friendly, none of them seem to smile or want to be there, manager just stood behind his staff looking miserable, cleaners were very friendly and always smiling, rooms clean but are very dated deco, needs a lick of paint and brighting up, very dark and depressing deco, bedside light didn't work,
Stayed in March 2024
Reviewed: March 20, 2024
Terri-anne
United KingdomVery poor to expect people to pay to park their vehicle on top of your room rate.
Clean, tidy
Stayed in March 2024
Reviewed: March 18, 2024
Brendan
IrelandBreakfast was a little busy so staff were under pressure to keep food stocked. Didn’t bother us but some others were getting agitated with staff
Good value and conveniently located beside train station
Stayed in March 2024
Reviewed: March 17, 2024
Paul
United KingdomBreakfast seemed a little understaffed .
Location
Stayed in March 2024
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