De Havilland Way, Bolton, BL6 6SF, United Kingdom
#2 of 8 hotels in Bolton
Guests' ChoiceBased on 1797 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Naomi
AustraliaFood was unavailable after footy game, was not told at check in at 12 we need to book for food, had to walk down the road to eat. No restaurant separate to bar area for guests staying at the hotel, low water pressure in shower. Didn't see a kettle for coffee, was told the next day by other guests it was in a draw.
Location, close to food/shops, spacious room.
Stayed in April 2024
Reviewed: April 14, 2024
Karl
United KingdomThe location.
We watched the football match and thoroughly enjoyed our stay. We were offered upgrades too.
Stayed in April 2024
Reviewed: April 13, 2024
Susan
United KingdomAfter we left, a further £8 was taken from my account. I dont know why?
Staff were very friendly and helpful. Room clean and comfy. Warm and comfy bed. Very nice breakfast facilities. Handy to get to,
Stayed in March 2024
Reviewed: April 3, 2024
Paul
United KingdomThe room probably should be due for a deep clean as there were traces of mould on grouting and sealant around the bath and shower screen.
The location near the motorway, football ground and retail park. The facilities were good, especially the bar and restaurant.
Stayed in April 2024
Reviewed: April 2, 2024
David
United KingdomStaff are a credit. Young people undergoing training from good mentors
Stayed in April 2024
Reviewed: March 28, 2024
Janice
United KingdomCertain areas looked as if they needed upgrading
Majority of the staff were welcoming & provided excellent customer service.
Stayed in March 2024
Reviewed: March 26, 2024
David
United KingdomStaff. Location
Stayed in March 2024
Reviewed: March 19, 2024
Jeffs
United KingdomShabby rooms
Location Clean
Stayed in February 2024
Reviewed: March 6, 2024
Martin
United KingdomComfortable room, friendly staff and excellent location as I was working at the nearby tennis centre.
Stayed in February 2024
Reviewed: March 3, 2024
Judith
United KingdomAccessibility activities family friendly
Stayed in March 2024
Reviewed: February 29, 2024
Brian
United KingdomQuiet.. very clean.. nice bar.. like an upmarket premiere Inn.. no issues
Stayed in February 2024
Reviewed: February 25, 2024
Darren
United KingdomN/A
convenient and pleasant for what we wanted
Stayed in January 2024
Reviewed: February 24, 2024
Pritchard
United KingdomVery nice hotel
Love it very nice saff
Stayed in February 2024
Reviewed: February 24, 2024
Jacquelyn
United KingdomThe bathroom was dated with black grout
Convenience
Stayed in January 2024
Reviewed: February 21, 2024
Pamela
ItalyI was hoping to use a swimming pool which several years ago was available but this time was closed
The hotel is clean and comfortable
Stayed in February 2024
Reviewed: February 20, 2024
Philip
United Kingdomwifi is always a little on/off
well located and modern hotel. easy walk to local resturants and shops
Stayed in February 2024
Reviewed: February 19, 2024
Martin
United KingdomWoken up at 3:30am by a large noisy crowd in the corridor. Banging, shouting, laughing and slamming doors for 40 mins. Called reception but got no answer.
Great location for the football. Staff were friendly and helpful. Breakfast amazing.
Stayed in February 2024
Reviewed: February 18, 2024
Jacinta
United KingdomN/A
Location good for visit to family Clean comfortable
Stayed in February 2024
Reviewed: February 17, 2024
Nicola
United Kingdom2nd time I've been in 12 months and been told same thing with regards to how tatty and dated the rooms are that it's in the middle of being renovated. The unrenovated rooms should then be at a cheaper rate
Reception staff were helpful and friendly
Stayed in January 2024
Reviewed: February 12, 2024
Ant
United KingdomVery convenient, staff friendly and room clean and suitable
Stayed in February 2024
Reviewed: February 9, 2024
Elizabeth
United KingdomLady on reception on day of arrival was quite rude. We knew we were too early but had a suite booked in the stadium at 12 for the match, website states can leave luggage. We tried to explain we knew we were too early for check in but she abruptly interrupted us starting ‘you can’t check yet just leave your bags here’ which was a space at the end of reception for anyone to see. We asked if she would like to take our names or see our reservation confirmation to which she rudely said no. Our concerns are this surely poses a security risk, they could have been taken by anyone who could clearly see them, we were not given anything to prove they were our bags. For someone in a front facing customer role her customer service skills were shocking, not a great first impression for our stay.
Location for reason for our stay
Stayed in February 2024
Reviewed: February 5, 2024
Steven
United KingdomBathroom was dated and shower was enclosed type. I'm 6 ft 5 so these type of showers are always restrictive.!!
Loved the location.... Plenty of parking and comfortable hotel room. Penthouse suite had plenty of space for me to work and the bed was really comfortable.
Stayed in February 2024
Reviewed: February 4, 2024
Lauren
United KingdomThe rooms are very dated and old fashioned, bed not very comfy and chair in the room has stains all over it
Pitch side view was amazing, clean, added birthday extras which was a nice touch
Stayed in February 2024
Reviewed: February 1, 2024
Natasha
United Kingdomdecor needed updating and lift out of service
5 minute walk to the station. bed pillows were comfortable
Stayed in January 2024
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