Nothing to complain about

Location

Stayed in August 2025

It's a very tired hotel. Our room had stains down the walls. The decor in rm 1 was worn, dull & depressing. The TV remote didn't work properly & the toilet was hard to flush. The carpet was threadbare. Only one member of staff seemed to have a full command of the English language.

TV. Tea & coffee making in the room. Linen appeared clean, and the bed was comfortable. Quiet location. Good location for Bracknell town.

Stayed in August 2025

I’m no Alexi Politti, I do think there are many simple fixes that will take you up the ratings. 1. 2 x cups need 2 x spoons 2. Make towels visible as it appears we only had one set. Second set on bed would help. 3. When cleaning rooms don’t get distracted, don’t leave other rooms rubbish bags on our table, and the dirty towels not changed. Water on the bathroom floor. Empty toilet roll left on holder and not replaced. 4. Toilet flush is not fitted correctly, it works but is loose. 5. If you have soap dispensers fill them or remove them. 6. Poor finishing on the paint. Invest in training staff for attention, they already have a great personality. Good luck

The staff in reception are lovely

Stayed in August 2025

Old fashioned decor could have been refreshed, room painted etc. Outer bedding throw appeared stained maybe w coffee - at >£70 / night, this could have been better. However I did book an extra night because it was quiet, cool and overall clean so the positive definitely outweighed the negative.

I asked for a quiet, cool room and that’s what I got. Big, powerful fan helped in this heatwave. I was able to sleep well. Kettle and hairdryer worked. Wifi was good.

Stayed in August 2025

Shower cubicle looked a bit tired but worked fine

Stayed in August 2025

Needed update

Location

Stayed in August 2025

The location very quite and comfortable bed

Stayed in July 2025

It would have made a big difference if the room was properly cleaned before we arrived

The hotel wasn't very clean and the room was also not very clean.

Stayed in August 2025

Nothing

Location

Stayed in June 2025

Generally ok

Location

Stayed in June 2025

Cleanliness of bathroom. Breakfast was very poor. The bread ran out. There was no healthy cereal.

Room was comfortable and quiet.

Stayed in June 2025

The outside smoking area needs to be cleaned regularly - bins and ashtray weren’t touched in the 2 days I was there.

Good location for me and very peaceful.

Stayed in May 2025

It was old but we expected it, would have liked the possible of food in the evening but there didn’t seem to be any info about it. Otherwise nothing else.

Great location for us. Staff were super friendly and as we had to be at our event at 2pm Syed allowed us to check in early. The bedrooms were perfect and each had an en-suite, kettle with condiments and a hair dryer. The rooms has WiFi so everything was good.

Stayed in May 2025

Bathroom and shower in need of an update. Clean, but a bit tatty.

Room a nice size

Stayed in May 2025

Detail cleaning poor. Menu holders were extremely dirty. Continental breakfast very poor

Cooked breakfast very good but expensive at £15. Continental breakfast was very poor. No cheese, special bread. Only fruit yoghurt, cereal, fruit juice. The toast that was served was the cheapest thin slice ever, ordered porridge to find out they did no have any. Extremely poor for£10. Coffee was very good.

Stayed in April 2025

The rooms could use a little refresh.

A very beautiful house with very nice decorations. Very friendly hosts. My room was very small, but ok for a short stay – next time I will definitely choose a bigger one. Most importantly, it was quiet and peaceful to stay overnight.

Stayed in April 2025

Clean plenty of hot water and good breakfast staff where very friendly

Stayed in April 2025

Convenient location for where I needed to be. Lovely neighbourhood. Close to amenities. Walking distance from the train station.

Stayed in March 2025

Room / bathroom incredibly cold however the staff had already placed an additional heater within my room which was very much appreciated… Thank you Unable to sleep with the temporary heater on so room got a little chilly… it was the coldest night of the year to be fair and staff had already prepared for this and remedied this before it was even an issue and that needs to be commended

Very good service - staff very friendly and welcoming

Stayed in January 2025

nice room

Stayed in December 2024

The breakfast was called continental but it was not. Just cereal and toast. Fruit and yoghurt. Door stop in the room was broken. Plastic part on the shower was broken off, leaving a sharp edge.

The bed was very comfy. The room was warm

Stayed in November 2024

A squeaking noise early in the morning caused by someone, possibly doing their exercises, on a loose floor board in the room above us. Extractor fan in bathroom not working.

Comfortable beds. Good breakfast. Good hot water and shower.

Stayed in November 2024

No fault of dial house , But no take away open unless you wonted a curry. Had to keep my curtains closed , coming and going out the back of the hotel from the residence in the bungalow. I didn’t ask for a quiet room, But it was fine, you’d expect to here people in hotels, And it’s an old building. Maybe do with a little TLC here and there , But still well priced.

Once I worked out the shower I didn’t won’t to get out of it, Bathroom was a bit cold but soon warmed up with the door open . Staff were very friendly.

Stayed in November 2024

Mix-up with booking - single room instead of double. Quickly rectified.

Comfortabkr room, friendly staff, good breakfast.

Stayed in November 2024