Severn Street, Worcester, WR1 2NF, United Kingdom
#7 of 13 hotels in Worcester
Guests' ChoiceBased on 1452 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.6
Facilities
8.4
Staff
9.3
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 24 April 2024
Theo
United KingdomThe staff were friendly and helpful
Stayed in March 2024
Reviewed: 23 April 2024
Trevor
United KingdomPaid extra for a river/garden view which yes we kind of got as the room was at the side of the building but the view was obscured by the tv on the table which was a shame as when you looked around the tv the view from the window was lovely. Only tea/coffee had to ask for herbal tea/hot chocolate as my wife doesnt drink tea /coffee, was given herbal tea as had no chocolate but would have been nice to have it in the room already. The bathroom wall has a couple of small holes that need filling and painting. There were no beakers in the bathroom for rinsing after brushing. Ceiling light in bathroom has a large crack in the shade.
Lovely old building in a great location , easy walking distance to the centre of Worcester. Staff polite and very helpful . Breakfast was lovely , nice choice of continental, homemade granola was delicious, hot food freshly cooked as made to order but again was delicious. Car parking available but the size of car park isn’t big and access road to the hotel can get congested. The room was a bit dated.
Stayed in April 2024
Reviewed: 23 April 2024
Janet
United KingdomVery comfortable and clean. Excellent breakfast.
Stayed in April 2024
Reviewed: 19 April 2024
Hilary
United KingdomNo lift
Riverside position
Stayed in April 2024
Reviewed: 19 April 2024
Margaret
United KingdomMore coat hangers needed. The restaurant menu was limited. The morning croissants were soggy.
The location. We liked that we could sit in the conservatory and watch the river and the activities people engaged in on the walkway by the river. The walk to the cathedral took fifteen minutes via the river walk, ten along the side road. Equally the town centre was very accessible from the hotel. The garden was nice; the bar and the lounge up the steps were, too. Our room was cosy with a comfy bed and a newly refurbished en suit. Parking facilities were good. We didn't move from arrival to leaving. The hotel had a country house hotel feel to it.
Stayed in April 2024
Reviewed: 17 April 2024
Julia
United KingdomBed was smaller than expected in a junior suite
Location. Room location.
Stayed in April 2024
Reviewed: 16 April 2024
Alison
United StatesLoved the location on the river
Stayed in April 2024
Reviewed: 15 April 2024
Andrew
United KingdomThe dinner was expensive and unexciting. Goodish pub standard which disappointed. The fish ( in fish and chips) was overcooked.
Fantastic location and lovely staff in a very comfortable hotel. I would definitely use it again.
Stayed in April 2024
Reviewed: 12 April 2024
Lorna
United KingdomNoisy air con ( I think) in bathroom. Bit of clanking going on.
Good location - nice breakfast.
Stayed in April 2024
Reviewed: 9 April 2024
Heather
United KingdomAll good.
Very peaceful stay in good location. Good breakfasts and meals.
Stayed in April 2024
Reviewed: 7 April 2024
Peter
United KingdomRooms some way from reception requiring walk outside.
Helpful staff. Location by the river beautiful.
Stayed in April 2024
Reviewed: 2 April 2024
Patricia
United KingdomNothing really. Annex room means an uncovered walk to main hotel. Can get a bit wet if raining.
Friendly welcome. Walking distance to centre of city. On the river.
Stayed in March 2024
Reviewed: 1 April 2024
Bhupendra
United KingdomRiver flooded no riverside walks
Location
Stayed in April 2024
Reviewed: 1 April 2024
Stephen
United KingdomLimited menu Bath was too deep, difficult to climb in even for a shower
Great location, convenient for Cathedral and town. Helpful staff Parking
Stayed in March 2024
Reviewed: 31 March 2024
Alison
United KingdomNothing
Great location by the river. Very pleasant stay
Stayed in March 2024
Reviewed: 30 March 2024
Pauline
United KingdomN/A
The location is very nice and quite central for Worcester. Easy to find, staff were friendly, rooms were clean and food was good. Would happily return and recommend.
Stayed in March 2024
Reviewed: 29 March 2024
Stuart
United KingdomCould not find fault.
Period furniture and decoration, large room, river view. Good freshly cooked breakfast, dining hall has river views. Outside area was lovely with a private area for hotel guests.
Stayed in March 2024
Reviewed: 29 March 2024
Silkstone
United KingdomVery attractive, room well appointed
Stayed in March 2024
Reviewed: 25 March 2024
Peter
United KingdomThe bed room was in an annex facing a car park on a third floor with no lift. This was supposed to be a short holiday for us and being in our late seventies found things awkward. It would have been better to have known before booking.
The situation.
Stayed in March 2024
Reviewed: 23 March 2024
Orran
United KingdomCould have been cleaner,
Location
Stayed in March 2024
Reviewed: 22 March 2024
Judi
United KingdomThe staff are all friendly and helpful, good food too hotel is a little tired but fine
Stayed in March 2024
Reviewed: 22 March 2024
Elaine
United KingdomThe parking
The location was fantastic
Stayed in March 2024
Reviewed: 21 March 2024
Andrew
United KingdomSteep stairs to the room. Situated in an annexe so had to walk outside (at one occasion in the rain) to the main hotel for breakfast. A covered walkway should be provided.
Location, close to Cathedral and city centre. Junior suite was spacious and well laid out.
Stayed in March 2024
Reviewed: 20 March 2024
Diane
United KingdomRoom was a bit dated. It was in the eves! So lots of sharp edges husband banged head twice, light to bathroom was by the bedroom door..dust around the bed. Wardrobe broken middle door didn't shut..
View from rooms was lovely. Location on river superb and walking distance to lots of attractions. Staff so helpful and happy!
Stayed in March 2024
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