55 Sutton Street, Tower Hamlets, London, E1 0AY, United Kingdom
#888 of 1,008 hotels in London
Guests' ChoiceBased on 938 hotel reviews
6.3Cleanliness
6.8
Comfort
6.6
Location
7.3
Facilities
6.3
Staff
7.7
Value for money
7.0
Free WiFi
7.9
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End of dialog contentReviewed: 22 April 2024
Rachel
United KingdomThe fridge was very loud. Bed uncomfortable. Shower fluctuated - either too hot or too cold. The light above one bed couldn't be turned on.
Fridge in the room. Not far from The Troxy.
Stayed in April 2024
Reviewed: 15 April 2024
Mihaela
United KingdomGood property, easy location
Stayed in April 2024
Reviewed: 30 March 2024
Nisha
United KingdomThe room was fairly clean but the towels had a damp smell with strong Bleach smell mixed. The breakfast items were stale and milk was spoilt.
Near tube station. Cheaper accommodation
Stayed in March 2024
Reviewed: 29 March 2024
Lisa
United KingdomBed was rock hard and room was cold. Curtain didn’t for the window and the blind was broken. The hair drier was held together by gaffer tape and the milk was curdled.
Nice helpful reception. Space to store bike securely for the night. Location.
Stayed in March 2024
Reviewed: 26 March 2024
Alexander
United KingdomI found the bed was uncomfortable and I could hear all the noises through the door which woke me up a few times.
It's in east London and easily commutable to central London in 20 mins or so which is ideal. Overall It was basic but clean and staff were friendly.
Stayed in March 2024
Reviewed: 1 March 2024
Amy
United KingdomCould do with updating, a bit tatty around the edges.
Great location for the Royal London and Shoreditch.
Stayed in February 2024
Reviewed: 23 February 2024
Greig
United KingdomThe breakfast. Only hot food was sausage, beans and eggs. In room fridge was smelly. Some paint peeling off in the bathroom ceiling.
Bed was comfortable and the location was great for what I needed. Free WiFi was good. Bed was comfortable.
Stayed in February 2024
Reviewed: 22 February 2024
Rameez
United KingdomVery dingy, beds were caved in so it was an uncomfortable night. Breakfast did not have many options. Kitchen staff were lovely but receptionist was not helpful unfortunately. Was a bit disappointed overall
Great location, very close to station. Room was spacious
Stayed in February 2024
Reviewed: 19 February 2024
Okkar
United KingdomShower too hot and the adjustment is not working.
Good location and breakfast is good. The double room is spacious.
Stayed in February 2024
Reviewed: 17 February 2024
Meshaal
United KingdomThe room was so hot at night that it was like a sauna, absolutely stifling. Was unable to sleep comfortably all night. Could not adjust the heating at all in the room.
Bed was comfy, room was okay. Bathroom was clean and good lighting to get ready.
Stayed in January 2024
Reviewed: 15 February 2024
Samiejs1984
United KingdomThe fridge hummed at night. Single beds were small & on wheels so moved. Plumbing wasn't great, sink & shower flooded quickly and toilet was difficult to flush, and shower door stuck. Could hear other guests in the hallway and occasionally traffic outside. A light flickering in the breakfast area.
Everything you need/expect. Kettle in room. Clean bedding. En suite toilet with shower. Decent WiFi. Added extra of a fridge in the room. Plenty of storage with in room cupboard and above sink mirrored cabinet. Buffet breakfast had a nice selection (toast, sausages, eggs, beans, waffles, croissants, cakes, jams, cheeses, and fruit). Quite close to underground & shops, was very easy to find.
Stayed in February 2024
Reviewed: 12 February 2024
Robert
SpainVery small room and old installations. Shower regulators were defective and one day we couldn't turn the water colder, so we were burning while showering, although we told to the stuff, they didn't take a look at it. Not very nice neighborhood
It was close to public transport. Breakfast was quite normal. Reception is 24h.
Stayed in January 2024
Reviewed: 19 January 2024
Albert
United KingdomStaff were non-challant.
Location
Stayed in January 2024
Reviewed: 14 January 2024
Jade
United KingdomCould do with the paint being freshened up and new carpets as they were brown and a bit damaged in the room we stayed it.
The rooms were cosy and had tea and coffee making etc. Bathroom was clean. Bed was comfy, okay for one night. We stayed for a concert at the Troxy which wasn't too far away.
Stayed in January 2024
Reviewed: 10 January 2024
Kateřina
Czech RepublicOld hotel and not so clean
Standard breakfast
Stayed in January 2024
Reviewed: 7 January 2024
Raul
SpainThe property was surprisingly different from the photos we saw. The place is old and you can hear everything around you. The room had poor insulation, the window was not well insulated that even when it was raining the water was leaking inside the room. The bed was very uncomfortable, you can tell it was old because it was not even flat, you could feel that with the year the part in the middle was closer to the floor that the sides. The bathroom was very interesting to see, the toilet has no button, the hairdryer was glued together with a tape, the sink looked old, and the shower had a lot of things to avoid in a shower, with mold in the ceiling and on every side of it. There was a little table inside the room that was used a lot and you could see it. Breakfast was okay.
The location was close to Bus Stops and Subway, and the staff were very nice.
Stayed in January 2024
Reviewed: 1 December 2023
Bavesh
MauritiusBasic hotel with good accessibility and basic service. good breakfast
Stayed in November 2023
Reviewed: 8 November 2023
David
United KingdomWas very god for work
Stayed in November 2023
Reviewed: 7 November 2023
Natasha
United KingdomIt is a very loud road that the property is situated on. I’m used to some outdoor noise at night but it was really quite loud. Fine for one night but I would not recommend this property for a long stay or if you’re a light sleeper. The shower head broke … the bathroom I used definitely needs some investment. The mattress on the bed was too firm for my liking.
Location is close the Shadwell station and was close to my place of work the morning after my stay. Staff were friendly. Breakfast was good. I read some suspect reviews about the breakfast but it did the job for me and there was nothing wrong with the food hygiene. Room was hot but I was provided a fan anyway so no issue with the heat. Bedroom and bathroom were clean. Small wardrobe space to hang coats or jackets.
Stayed in October 2023
Reviewed: 3 November 2023
Lampimäki
FinlandNothing in particular.
Good location and great for the price. Solid 3 star hotel
Stayed in October 2023
Reviewed: 31 October 2023
Danny
United KingdomThe window didn't shut in the room, and the curtain was and blind was worn out. The basin plug waste was broken
Staff were fantastic and polite, and the room was quiet with a great shower. The breakfast had to cooked for me as they had run out, which was a lovely touch. The location was great for what we wanted. Tea and coffee facilities were replenished, and good
Stayed in October 2023
Reviewed: 20 October 2023
Sohail
United Arab EmiratesPARKING
The staff JAHANGIR was great and helping person. He offered best clean room. My mobile charger was not fixing in the socket and he offered my his charger. Unfortunately I forgot to return and charger is still.here with me. Breakfast was amazing and fresh.
Stayed in October 2023
Reviewed: 20 October 2023
Theresa
United KingdomPoor lighting in bedroom and bathroom. Very dim, requires brighter bulbs.
Breakfast was pleasant, a good choice.
Stayed in October 2023
Reviewed: 16 October 2023
Chris
United KingdomTiny bathroom, external noise
Location is good for the City and staff were friendly and helpful, but it is basic accommodation which makes the pricing look steep
Stayed in October 2023
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