High Street, Castle Donington, DE74 2PP, United Kingdom
#34 of 38 hotels in Castle Donington
Guests' ChoiceBased on 544 hotel reviews
6.6Cleanliness
7.3
Comfort
7.3
Location
8.6
Facilities
6.4
Staff
8.5
Value for money
7.2
Free WiFi
6.0
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End of dialog contentReviewed: 17 April 2024
John
United KingdomEverything was good so nothing to report as far as dislikes
No issues, the facility and staff were excellent so no issues to raise.
Stayed in March 2024
Reviewed: 15 April 2024
Katarina
United KingdomWe had to move rooms as the WiFi in our original room didn’t work at all. There were no plug sockets in our room by the bed. The sensor for the barrier in the car park didn’t work so every time we had to leave the property with the car we had to go back inside and get a staff member to come and let us out
The staff were incredibly helpful and friendly!
Stayed in April 2024
Reviewed: 8 April 2024
Paul
United KingdomNothing
Location & staff.
Stayed in April 2024
Reviewed: 7 April 2024
Laura
United KingdomNo sockets near beds for plugging in phones, door handle loose, dirty mark on curtains, heated towel rail in bathroom fixed with gaffer tape, no hairdryer. Overall rather dated but it was fine for a 1 night stop over.
Convenient location, clean and fairly comfortable bed. Clean functioning bathroom.
Stayed in April 2024
Reviewed: 27 March 2024
Matthew
United KingdomNothing
Clean. Good location.
Stayed in March 2024
Reviewed: 24 March 2024
Stephen
United KingdomEasy check in and out, spacious clean warm rooms, convenient location for my requirements
Stayed in February 2024
Reviewed: 22 March 2024
Marcella
United KingdomUnfortunately our room was not what expected. The hotel looks very tired and the room was cold as heating on a timer and smelt damp. But after we talked to reception a different room was accepted in another part of the hotel which was warmer and more comfortable.
Breakfast was good. Staff were very friendly and helpful
Stayed in March 2024
Reviewed: 21 March 2024
Aidan
United KingdomVery good value
Stayed in March 2024
Reviewed: 21 March 2024
Mike
United KingdomThe "hot" water was cold and so was the shower (even though the reception manager informed me of the fact that the boiler was next door to my room).
The suite was spacious and I enjoyed the decor! 😊 Reception manager was very welcoming and helpful. The bed was softer than I prefer, but still provided a good night's sleep. My eggs and bacon breakfast was delicious. Parking on the grounds was helpful.
Stayed in March 2024
Reviewed: 14 March 2024
Simon
United KingdomGot a free upgrade to a larger room, good value stay for my business trip which was just around the corner from where I needed to be. James is a lovely owner.
Stayed in March 2024
Reviewed: 4 March 2024
Jackie
United KingdomIt was easy to access and free parking
Its location to the town centre
Stayed in March 2024
Reviewed: 25 February 2024
Mark
United KingdomThe room was dated and in need of some TLC, my wife found a large dead spider in the first draw she opened so would open and use any of them, the bathroom decor was questionable and the room it self looked tired and in need of revamp, not what I was expecting for the room we chose.
The location and the friendly service
Stayed in February 2024
Reviewed: 22 February 2024
Angelique
South AfricaApparently the restaurant is not operational on Mondays and Tuesdays which the booking.com website did not state - this was very inconvenient as I was travelling from a work after a workshop and would like to have relaxed in a bar and had something to eat
Convenient location, room clean and hotel is very charming.
Stayed in February 2024
Reviewed: 21 February 2024
Denise
United KingdomBreakfast a little disorganised but acceptable as we were in no rush.
Surprise birthday party in function room. Overnight stay -Very comfy bed, generous size room, free parking.
Stayed in February 2024
Reviewed: 19 February 2024
Anja
United KingdomExtractor fan dirty, shower head dirty Shower curtain not hanging well Broken portable heater left in the bedroom Light switches not easily accessible behind a high bedhead Hospitality tray meagre, not replenished during stay. No valance covering bed base which looked grubby
The staff was very friendly Very large room Comfortable large bed slept well
Stayed in February 2024
Reviewed: 17 February 2024
Jacquie
United KingdomGood old fashioned hotel with friendly staff and comfortable rooms
Stayed in February 2024
Reviewed: 30 December 2023
Clare
SpainThe bathroom had a few cracks and could fo eith a revamp - but liked the old fashioned style.
The staff were great, especially James who took great care of us. The room where we ate was beautifully decorated and so roomy. Food was amazing!
Stayed in December 2023
Reviewed: 24 December 2023
Adrian
United KingdomNo hot water, very poor breakfast
Location
Stayed in December 2023
Reviewed: 17 December 2023
Jamie
United KingdomThe only downside to this hotel was that there was some damaged items in the room I was given, nothing too major just little chips/scratches but it did affect the look of the room a little bit. Everything else was really good though and just what I needed for the few days I was visiting.
I would recommend this hotel for sure! The staff here are so friendly, polite and helpful ... Always a smile and a greeting at the door when you come in/leave. And they were super lovely with my dog making him feel comfortable in a new place with treats and claps every time they saw him, he had a great time here.
Stayed in December 2023
Reviewed: 10 December 2023
David
GreeceThe hotel is getting abit tired now . But clean and centre of town .
Great location for us
Stayed in December 2023
Reviewed: 8 December 2023
Duncan
United KingdomVery dated Desperately Needs updating. Heating needs an upgrade.
Staff very helpful. Nice breakfast. Good location.
Stayed in December 2023
Reviewed: 30 November 2023
Rob
United KingdomIt’s in need for a refurbishment but is still quite grand.
Staff were friendly and the breakfast was good
Stayed in November 2023
Reviewed: 20 November 2023
Simon
United KingdomThe room was old looking and could do with modernisation.
Location
Stayed in November 2023
Reviewed: 17 November 2023
Westwood
United KingdomNothing
Very good
Stayed in November 2023
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