Reviews of DoubleTree by Hilton London Victoria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2 Bridge Place, Victoria, Westminster Borough, London, SW1V 1QA, United Kingdom
#574 of 1,010 hotels in London
Guests' ChoiceReview Score
Based on 2574 hotel reviews
7.7Score breakdown
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Cleanliness
8.1
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Comfort
8.2
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Location
9.0
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Facilities
7.9
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Staff
8.4
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Value for money
7.2
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Free WiFi
8.2
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Reviewed: April 24, 2024
Claire
United Kingdom2 Reviews8.0“Comfortable with great service.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Price, but that’s standard for London.
Staff were incredibly friendly and helpful. Good for the cost (considering London prices). Warm cookies on arrival was a nice touch.
Stayed in April 2024
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Reviewed: April 24, 2024
Cheng
United Kingdom20 Reviews8.0“restaurant staff friendly, but super noisy in the daytime due to refurb”- • Leisure trip
- • Solo traveler
- • Family Twin Room
- • Stayed 2 nights
The building was under refurb; it's super noisy in the daytime
every staff at the restaurant was very friendly and helpful.
Stayed in February 2024
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Reviewed: April 22, 2024
Maiken
Norway1 review7.0“Nice”- • Leisure trip
- • Group
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
We could see that the toilet didn’t get washed. Not completely worth the price for the rooms.
The location. And the cookies
Stayed in April 2024
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Reviewed: April 22, 2024
Lynne
United Kingdom7 Reviews8.0“Handy location, well appointed hotel with excellent staff.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Ongoing building work with scaffolding outside the window made the room dark and noisy. Would have liked to have been made aware of this before we booked.
Good location, well maintained and friendly staff.
Stayed in April 2024
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Reviewed: April 21, 2024
Peter
United Kingdom15 Reviews8.0“I’d have appreciated notice of the building work before I booked the room.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
Scaffolding outside the window and constant drill noises and hammer blows during the day!
Breakfast was great. Room ok.
Stayed in April 2024
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Reviewed: April 18, 2024
Michala
Czech Republic11 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
can’t say anything
I loved the location- walking distance to Buckingham Palace, super short distance to departure point for bus to Harry Potter Studio as well as national express to Luton airport. All great :)
Stayed in April 2024
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Reviewed: April 16, 2024
Maria
Germany4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
No Toiletries avail in the room; housekeeping didnt vacuumed our room within 4 days of our stay. Complimentary Coffee werent refilled
The location was superb as it was near Victoria Rail and Coach Station; Staff were friendly specially.thei concierge
Stayed in April 2024
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Reviewed: April 16, 2024
Margaret
Ireland17 Reviews4 helpful votes9.0“Very enjoyable stay. Will be back next time in London.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
It would be good if the bar stayed open beyond 10.30pm
This hotel is great. Very friendly and efficient staff. Food is very good. Lovely comfortable room. The location of this hotel is brilliant, across the road from Victoria Station, close to theatres and within walking distance of tourist attractions. Very convenient for getting to Gatwick Airport.
Stayed in March 2024
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Reviewed: April 15, 2024
Rajiv
India1 review7.0“Nice”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom design
Location
Stayed in April 2024
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Reviewed: April 13, 2024
Susan
United Kingdom7 Reviews7.0“Convenient location”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Not attractive decor. Tap leaked water.
Location suits us well.
Stayed in April 2024
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Reviewed: April 12, 2024
Ryan
Singapore19 Reviews3 helpful votes7.0“Centralized.”- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 8 nights
- • Submitted from a mobile device
No slippers and toothbrush provided though it is a 4 star hotel, and not cheap.
Central location. Near to underground and amenities. 5 min walk to guided tours at Victoria coach station.
Stayed in March 2024
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Reviewed: April 12, 2024
Lal
United Arab Emirates2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 4 nights
- • Submitted from a mobile device
The train station (Victoria) and bus stops are very near to the hotel. The food and the staff are very good. The houskeeping is top notch and the Buckingham Palace is in walking distance.
Stayed in April 2024
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Reviewed: April 11, 2024
Simon
United Kingdom26 Reviews3 helpful votes7.0“Comfortable stay near to attractions”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Helpful staff, spacious room, comfortable bed
Stayed in April 2024
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Reviewed: April 9, 2024
Stephen
United Kingdom2 Reviews9.0“Excellent hotel and friendly staff”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
There wasn’t much to dislike about the property at all. We were just part of an unfortunate Fire Evacuation one evening.
Very clean and well presented property. The staff were all very friendly and the staff in the restaurant always made us feel welcome.
Stayed in April 2024
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Reviewed: April 8, 2024
Adrian
United Kingdom3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Over £250 for 1 night in a double room, but breakfast would have cost the best part of £40 extra for 2 people. So not good value.
Proximity to Victoria Station.
Stayed in April 2024
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Reviewed: April 8, 2024
Pip
Jersey12 Reviews8.0“Great”- • Leisure trip
- • Family with young children
- • Family Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
We had a fire, so that wasn’t fun but it was out of the hotel’s control and the staff handled it well.
It was an amazing location, made our weekend very easy. Staff were lovely.
Stayed in April 2024
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Reviewed: April 7, 2024
Isabelle
United Kingdom34 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Fire alarm went off but we had no details about what happened and had to stay out for over 1 hour.
Breakfast was included.
Stayed in April 2024
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Reviewed: April 7, 2024
Angelika
United Kingdom7 Reviews8.0“Good value for money and good location with good connections”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
N/a
Location
Stayed in April 2024
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Reviewed: April 6, 2024
Lara
United Kingdom3 Reviews8.0“Comfortable, convenient, efficient service.”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
Toilet in lobby had no lock for whole of the stay. Breakfast good, but there was no bread or rolls left on our second morning, my son love hot chocolate but both mornings had run out, no ketchup either.
Great location, shower amazing, room very clean and comfortable
Stayed in April 2024
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Reviewed: April 5, 2024
Seana
United Kingdom12 Reviews9.0“This is the third time we have stayed at this hotel and anytime we are in London, this is our first”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Double bed was against window so could only be accessed on one side. A little awkward for two pensioners who need bathroom access through the night!
Breakfast excellent. Great choice and quality. Staff all very friendly and helpful. Great location.
Stayed in April 2024
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Reviewed: April 5, 2024
Jana
Croatia10 Reviews9.0Wonderful- • Business trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 2 nights
Check-in was supposed to be at 3 pm. We arrived half an hour earlier, but our room was not ready even at 3 pm.
Great location.
Stayed in April 2024
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Reviewed: April 3, 2024
Kevin
Ireland8 Reviews7.0“Almost there.”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 3 nights
On our second day, there was a major water leak in the lobby, which was dealt with efficiently. However I got a call from reception in my room instructing me “not to use the water” which meant that the toilet, sink etc were unusable. I did not get any apology during the phone call or afterwards, or at checkout. The hotel did not offer anything by way of compensation either. This is not good enough for a Hilton hotel. Design wise the bar area could be more comfortable. It was also very cold in that area due to it being near the main doors which were always opening and closing.
The hotel was right across the road from Victoria station and within walking distance of Buckingham, the Tate, and several other nearby areas of interest. The rooms are quite big compared to the average room size in ither area hotels. The WiFi was excellent. Breakfast was also good.
Stayed in March 2024
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Reviewed: April 2, 2024
Wayne
United Kingdom2 Reviews9.0“Great hotel, great location, Amazing staff.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
We asked for a quiet room, but woken in the early hours due to industrial bins being emptied and train noises. Also the temp control and fan was difficult to use and loud.
Location for our trip was perfect and the hotel was clean, comfy bed and great shower. Food n drink was also good, but above all, every member of staff we engaged with was excellent.
Stayed in April 2024
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Reviewed: April 1, 2024
Olufunso
Nigeria4 Reviews9.0“Friendly staffs and good location”- • Business trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 5 nights
I think breakfast should be complementary
The location was perfect for my activities while in London, close to the train station and not far off from my office.
Stayed in March 2024
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