Reviews of Delta Hotels by Marriott Durham Royal County This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Old Elvet, Durham, DH1 3JN, United Kingdom
#8 of 20 hotels in Durham
Guests' ChoiceReview Score
Based on 3188 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.6
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Facilities
8.5
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Staff
9.2
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Value for money
8.2
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Free Wifi
8.6
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Reviewed: September 18, 2025
Francis
United Kingdom11 Reviews9.0“Very nice”- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Drinks and extras were expensive
The location and the room
Stayed in September 2025
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Reviewed: September 15, 2025
Jessica
New Zealand45 Reviews9.0“Great location and a very comfortable stay”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Great location to Durham Cathedral and walking the main town area.
Stayed in September 2025
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Reviewed: September 10, 2025
Mary
United Kingdom2 Reviews8.0“We loved Durham and will stay here if we return.”- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 1 night
Our experience at check out was not to the same high standard, although it was adequate. She seemed uncertain on local attractions and directions. Breakfast was disappointing. The young waiter who greated us needs more training, I think he was a trainee. Having asked us if we had visited before he walked off. We had to ask another waiter about the breakfast service. The Danish pastries were small and appeared dry and unapertising. The bacon also looked unappealing, I didn't try it.
The room was lovely and comfortable. Although it was a little bit tired it was clean. Best nights sleep I've had in a long time. Stuart who checked us in was superb, taking his time with each guest making them feel welcome and answering all questions.
Stayed in September 2025
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Reviewed: September 9, 2025
Diane
United Kingdom8 Reviews3 helpful votes8.0“Very friendly staff, great location”- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Extremely friendly reception staff, quick check-in.
Stayed in August 2025
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Reviewed: September 9, 2025
Claire
United Kingdom13 Reviews9.0“Really excellent stay and would return”- • Leisure trip
- • Group
- • Deluxe King or Twin Room
- • Stayed 3 nights
Quite a long walk to our room and lifts took a long time
Room and breakfast were excellent
Stayed in September 2025
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Reviewed: September 8, 2025
Jane
United Kingdom14 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Position was excellent. Lovely room
Stayed in August 2025
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Reviewed: September 8, 2025
William
United Kingdom28 Reviews3 helpful votes9.0“A comfortable stay in an excellent location”- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 3 nights
Some of the fittings were a little old-fashioned (for instance in our room the shower was over the bathtub). However everything worked well so this was not a problem and in fact was part of the charm of the room.
The hotel has an excellent location in the centre of Durham city, a sort walk from the Cathedral. The room was comfortable and the staff were friendly and very helpful. It was exactly what we were looking for.
Stayed in August 2025
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Reviewed: September 8, 2025
Mrs
United Kingdom12 Reviews2 helpful votes8.0“Very good hotel very friendly staff and comfortable rooms”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
We had ordered room service breakfast one day which was ok but the toast was cheap sliced and bendy and the tea and coffee were already in a mug with no tea/coffee pots so not hot. We didn't order it the 2nd day but it arrived anyway, but they removed the charge with no problem. It's an eco hotel so I appreciate that, but the towels were a bit small ( need bath sheets please) especially for my 6'2'' husband!
Staff are super friendly and helpful. It's a clean spacious hotel and our room was huge and very comfortable. All the things you would expect= tea/coffee, robes. slippers (though very big slippers!) , hairdryer, nice argan oil toiletries, extra pillows, air conditioning, iron, room service, view of cathedral. We only ate in the bar but the snacks were freshly made and good value and the staff are lovely.
Stayed in September 2025
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Reviewed: September 8, 2025
Julie
United Kingdom14 Reviews8.0“Polite staff. Clean spacious room. Sound proofing needs attention”- • Leisure trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
I could hear the man peeing in the room next door 😩
Friendly staff Extremely clean room and very spacious
Stayed in September 2025
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Reviewed: September 7, 2025
Janet
United Kingdom6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was ok. Could have been better.
Room for mobility issues was excellent.
Stayed in July 2025
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Reviewed: September 7, 2025
Margaret
United Kingdom5 Reviews8.0“Very enjoyable”- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Location, friendliness of staff, good breakfast
Stayed in September 2025
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Reviewed: September 6, 2025
Tamara
United States38 Reviews7.0“Charged for parking...ridiculoys”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
We were promised free parking abd were charged when we left..As much as you pay and tgen get charged fir parking...riduculous.
Great location..nice staff
Stayed in September 2025
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Reviewed: September 6, 2025
Malcolm
United Kingdom34 Reviews2 helpful votes8.0“In the centre of things”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
It’s great.
Stayed in September 2025
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Reviewed: September 5, 2025
Alastair
United Kingdom2 Reviews7.0“A pleazsant and comfortable interlude to be repeated.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Peaceful
Stayed in September 2025
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Reviewed: September 3, 2025
Brian
United Kingdom24 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Disappointed with restaurant. The limited menu was very uninspiring and poor. Not the quality I'd expect from a Marriot hotel. However breakfast was much better.
Location.the staff were very friendly
Stayed in September 2025
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Reviewed: September 2, 2025
Mccourt
United Kingdom1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
All ok.
Good hoyel in a good location8
Stayed in July 2025
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Reviewed: August 31, 2025
Levs
Latvia63 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 4 nights
Nothing special
Perfect location, comfy room
Stayed in August 2025
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Reviewed: August 31, 2025
Sarah
United States2 Reviews8.0“Well greeted upon arrival. Nice explanation of the course to our room. Great view of the river.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast service was great. Excellent greeting and host. Well laid out and replenished food. Good quality and delicious.
Stayed in August 2025
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Reviewed: August 31, 2025
Justin
United Kingdom9 Reviews8.0“Reallly warm and welcoming staff and a great location.”- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Sound proofing in the room for people with pets could be better.
Very friendly, welcoming staff. Great location.
Stayed in August 2025
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Reviewed: August 29, 2025
Paul
France36 Reviews3 helpful votes7.0“Comfortable, spacious accommodation located close to the center of this beautiful town.”- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Poor quality coffee-making facilities in the room. A Nespresso or equivalent machine is nowadays expected in this class of hotel. There was no cable to connect laptop to TV - and when I called reception to enquire, I received no answer.
Spacious and comfortable room.
Stayed in August 2025
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Reviewed: August 28, 2025
Graham
United Kingdom19 Reviews2 helpful votes9.0“Excellent location for visiting Durham”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Had issue with just 1 member of staff (restaurant). Small lift for size of Hotel
Great location and good room
Stayed in August 2025
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Reviewed: August 27, 2025
Graham
United Kingdom4 Reviews1 helpful vote8.0“excellent hotel”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
second time we stayed, a better room this time, all aspects great
Stayed in July 2025
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Reviewed: August 26, 2025
Steven
United Kingdom13 Reviews9.0“We felt spoilt and well looked after”- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
A little spread out due to extensions
Central location Rooms are large and luxurious
Stayed in August 2025
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Reviewed: August 23, 2025
Hilary
United Kingdom15 Reviews1 helpful vote9.0“Lovely hotel,good location.”- • Leisure trip
- • Couple
- • Deluxe King or Twin Room
- • Stayed 2 nights
I wasn’t aware that the rooms didn’t get serviced each day. It didn’t matter so much as reception gave us extra coffee and milk and we had plenty of towels. I guess if we had asked the room would have been serviced but as we were only there two nights this was no big deal.
Very comfortable room with tea and coffee making facilities which we like. Super shower and toiletries. Excellent helpful staff both in reception and the restaurant. Easy car parking facilities. Able to cater well for my celiac and allergies. Loved the top up water machine.
Stayed in August 2025
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