Britannia Pavillion, Albert Dock, Liverpool, L3 4AD, United Kingdom
#23 of 104 hotels in Liverpool
Guests' ChoiceBased on 4491 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.3
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 19 April 2024
John
SpainGood staff good service
Location good breakfast
Stayed in April 2024
Reviewed: 19 April 2024
Michelle
United KingdomMore soundproofing needed, could hear people walking around in adjacent rooms.
Great location for the Arena. Good size room with nice view
Stayed in April 2024
Reviewed: 19 April 2024
Julie
United KingdomThe hot water system was not working
Functional everything you might need for a short stay.
Stayed in April 2024
Reviewed: 19 April 2024
Hilary
United KingdomNothing
Lovely friendly and helpful stsff. Great lication Comfortable room and great breakfast 😋 8
Stayed in April 2024
Reviewed: 19 April 2024
Lynnette
United KingdomUncomfortable bed. No eggs for breakfast apart from scrambled. Tiny lift. Had to take stairs.
Location and style
Stayed in April 2024
Reviewed: 19 April 2024
Gloria
United KingdomCouldn’t seem to get hot water in the mornings and toilet didn’t flush very well but saying that it wasn’t a problem.
So spacious,loved the way some old fixtures can still be seen and view over the docks.and even an ironing board and iron are in our room .
Stayed in April 2024
Reviewed: 18 April 2024
Steve
United KingdomNo parking so walking too and from the job we’re at was about 45 minutes in the rain and wind
Very clean beds comfortable we had a lovely view and a great shower
Stayed in April 2024
Reviewed: 17 April 2024
Stephen
United KingdomEverything was good
Room The breakfast
Stayed in April 2024
Reviewed: 17 April 2024
James
United KingdomThe hotel had advertised wifi in all areas but it had been broken down for 2 weeks, signal was weak on roam otherwise would have rated excellent all round.
Excellent breakfast, good choice, helpful staff.
Stayed in April 2024
Reviewed: 17 April 2024
Alya
United KingdomIt was abit confusing finding my room
Everything!
Stayed in April 2024
Reviewed: 15 April 2024
Margaret
United KingdomGood location and very helpful and friendly staff
Stayed in April 2024
Reviewed: 15 April 2024
Susan
United KingdomBreakfast was busy and breakfast plates were small.
The location and the hotel itself
Stayed in April 2024
Reviewed: 14 April 2024
Walls
United KingdomNothing
Amazing staff such a clean hotel beautiful views would recommend to anyone had lovely stay
Stayed in April 2024
Reviewed: 12 April 2024
Dawn
United KingdomNothing
The hotel was great and in a fantastic place
Stayed in April 2024
Reviewed: 11 April 2024
Carole
United KingdomIt was ideally situated, clean and very pleasant
Stayed in April 2024
Reviewed: 11 April 2024
Sabrina
United KingdomNo plugs next to bed
Clean and great location
Stayed in April 2024
Reviewed: 10 April 2024
Sarah
United KingdomBeing gluten free unfortunately I am always subjected to the worst bread, not hotels fault it seems that the same bread is used in every hotel. Room was quite cold, one heater to heat quite a large room but it is a very old beautiful building with amazing detailed brick ceiling so definitely forgivable.
The location was amazing, fabulous view from the window. Ideal place to explore the docks. Bed was very comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Kelly
United KingdomThe £20 parking charge as no car park
Ideal location and lots of space
Stayed in April 2024
Reviewed: 9 April 2024
Shane
IrelandGreat location. Very good breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Harry
United KingdomNo toilet brush! But that's just nit-picking, everything else was boss. A thank you to all the staff
We were first allocated a twin bedded room, & on asking for what we intended & wanted, the staff put us in 413, top floor, clear view across the water to Hamilton Square, as a born Scouser, we felt like VIPs, that view will stay with us forever!
Stayed in April 2024
Reviewed: 8 April 2024
Claire
United KingdomThe only issue was the lift being slow which isn't the hotels fault. They are waiting for the 2nd lift to be fixed.
We found it great that not only were our rooms next to each other but on the same floor as reception and breakfast. The staff were all friendly and helpful.
Stayed in April 2024
Reviewed: 7 April 2024
Philip
United KingdomLighting particularly poor especially bedside lighting, unable to read at nighttime.
Excellent location but parking close to the hotel very expensive. Breakfast excellent Room was comfortable, clean and warm with a great shower
Stayed in April 2024
Reviewed: 7 April 2024
Neiloy
United KingdomNothing
Friendly welcome, great location and inclusive breakfast
Stayed in April 2024
Reviewed: 7 April 2024
Katherine
United KingdomComfy beds, good included breakfast
Stayed in April 2024
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