Reviews of Best Western Eglinton Arms Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
59 Gilmour Street, Eaglesham, East Kilbride, G76 0LF, United Kingdom
#5 of 16 hotels in East Kilbride
Guests' ChoiceReview Score
Based on 1246 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
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Comfort
9.0
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Location
9.0
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Facilities
8.6
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Staff
9.4
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Value for money
8.8
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Free WiFi
8.0
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Reviewed: April 20, 2024
Eric
United Kingdom3 Reviews9.0“above expectations as it doesn’t look nice from the roadway, presently surprised entering car park.”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
Other residents could be a bit more respectful and keep quiet when going to their rooms late. Signs clearly state to be quiet but some people don’t care if they are loud or not.
Room was clean and tidy, food was very good, staff were very friendly and easy to chat to.
Stayed in April 2024
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Reviewed: April 17, 2024
Emmanuel
United Kingdom6 Reviews10“Cannot fault my stay one bit”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great hotel stunning area Eaglesham lovely comfortable hotel great food
Stayed in April 2024
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Reviewed: April 16, 2024
Jonathan
United States of America65 Reviews14 helpful votes10“Charming and brilliant”- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great intimate and personal. Away from busy large hotels. Amazing staff who are so helpful and delightful.
Stayed in April 2024
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Reviewed: April 15, 2024
Brodie
United Kingdom1 review8.0“Amazing location great staff and made to feel very welcome”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
We were given a lovely room with a view of the local church but when early in the morning could hear the church bells
The property is lovely, my partner and I really enjoyed the stay and got made to feel welcome lovely little town with shops near
Stayed in April 2024
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Reviewed: April 13, 2024
Jacqueline
United Kingdom20 Reviews3 helpful votes8.0“Very friendly hotel in charming location. Staff were welcoming and helpful.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Friendly atmosphere
Stayed in April 2024
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Reviewed: April 12, 2024
Lynn
United Kingdom2 Reviews9.0“Great hotel great location, great service”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 1 night
More tea at breakfast time please!
Dinner, rooms and breakfast were really good, only issue was we were given 1 small pot of tea for two people at breakfast. Aside from that, great hotel and great service, thank you
Stayed in April 2024
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Reviewed: April 11, 2024
Valerie
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The noise right through the night coming through from the vellux windows .....we also had to ask for towels, toilet roll and a couple of glasses. The tea tray was very sparse and no tea spoons or coffee sachets.
Staff were lovely and very welcoming. Breakfast was delicious and good portions. The only drawback ,our room had vellux windows on the ceiling and we're a nightmare to operate. It was also very noisy at night as some sort of fan or cooling system could be heard non stop for hours, it was even louder if the window was open so I got very little sleep.
Stayed in March 2024
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Reviewed: April 7, 2024
Paul
United Kingdom3 Reviews10“Highly recommended will definitely be back”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing it was perfect
Stunning location and looked amazing, the staff couldn’t have been more helpful
Stayed in April 2024
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Reviewed: April 5, 2024
Garry
United Kingdom18 Reviews3 helpful votes7.0“Hotel stay”- • Family with young children
- • Standard Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
Tables weren't clean every time we sat down. Very noisy room . Do we asked to move
Friendly staff. Relaxing atmosphere.
Stayed in April 2024
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Reviewed: March 31, 2024
Charlotte
United Kingdom4 Reviews9.0“Lovely location, great staff and nice room”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff, well-presented hotel.
Stayed in March 2024
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Reviewed: March 29, 2024
Natalie
United Kingdom4 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
A little noisy the last time I stayed. My room was near one of the hallway doors, and it seems guests were just letting it go, causing it to slam. If possible, I'd look into something, making it close quietly or even holding it open.
This hotel is a regular for me. Always feels relaxing and very welcoming. Nothing is too much for them, and the breakfast is great!
Stayed in January 2024
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Reviewed: March 28, 2024
Jordan
United Kingdom8 Reviews1 helpful vote10“Amazing”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
I booked this for my grand parents there anniversary everyone was amazing they where upgraded to suite which made there stay as thought where treated amazingly food was amazing too
Stayed in March 2024
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Reviewed: March 27, 2024
Moira
United Kingdom38 Reviews2 helpful votes9.0“It’s a lovely place which offers very good value and comfort. Staff are lovely, nothing is a problem”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Road noise but no fault of hotel .Eaglesham is a lot busier than it used to be Restaurant on Sunday evening had run out of several items on menu….disappointing
Location, comfort, professional and friendly staff. Beautiful room Full breakfast was hot and fresh Laura at the front desk was amazing, incredibly helpful
Stayed in March 2024
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Reviewed: March 26, 2024
Margaret
United Kingdom24 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Good variety for breakfast and freshly cooked to order.
Stayed in March 2024
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Reviewed: March 26, 2024
Lucy
United Kingdom6 Reviews10“Perfect little stop over.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing!
Lovely room with very comfy bed!
Stayed in March 2024
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Reviewed: March 21, 2024
James
United Kingdom4 Reviews1 helpful vote9.0“Lovely hotel with extremely kind and welcoming staff.”- • Business trip
- • Group
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing really, the room was quite small.
Lovely location, very nice bar and restaurant.
Stayed in March 2024
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Reviewed: March 1, 2024
Kirsteen
United Kingdom13 Reviews2 helpful votes9.0“Frequent booker to this gem of a hotel”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
We provided feedback, not hugely negative, but our room was next door to a water closet or something because the noise of other rooms running water kept us awake and woke us up every night and morning.
This is my fourth stay here, as I visit my family who live close by. They staff are great, food is good, location perfect and the hotel and surrounding area has everything you need for a break away.
Stayed in February 2024
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Reviewed: February 27, 2024
Janette
United Kingdom21 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Car park because of larger vans.
Friendly staff. Fabulous food. Comfortable bed.
Stayed in February 2024
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Reviewed: February 25, 2024
Katie
United Kingdom3 Reviews10“Staff were friendly and the hotel was lovely!”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
Clean and tidy hotel. Easy to get to from the motorway.
Stayed in February 2024
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Reviewed: February 25, 2024
Nicola
United Kingdom2 Reviews10“Love it”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Would be nice to have a bottle of water in the room
We stay here a lot and it is fabulous ever time we visit.
Stayed in February 2024
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Reviewed: February 22, 2024
John
United Kingdom1 review8.0“nice short break away in a warm cosey atmosphere”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
the cooked breakfast could have been bigger mould present on the window in the room
friendly staff drinks reasonably priced the place had a nice cosey feel to it
Stayed in February 2024
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Reviewed: February 22, 2024
Andy
United Kingdom23 Reviews10“A busman's holiday”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 3 nights
The fact that I had to check out - other than that, it was brilliant and I need to make an excuse to arrange another stay.
I stayed for three nights and didn't want to leave, as everything about the hotel was amazing. As a B&B owner myself, I appreciate what the have to do, albeit on a smaller scale, but all of the staff were welcoming, helpful and professional with just a 'smidgeon' of humour.
Stayed in February 2024
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Reviewed: February 20, 2024
Jane
United Kingdom12 Reviews9.0“Warm welcoming staff”- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
Only grumble is that I could hear a lot of movement in the corridor late at night - although my room was right next to lift access and stairwell where folks would gather.
Very warm and welcoming smile on arrival. Sarah made sure I had a room with a bath which was very much appreciated. Plenty parking available and just a short journey from my office on the south side of Glasgow. Excellent for an early start. I didn't have an evening meal but breakfast was great and again a warm welcome on arriving in the dining room. Continental and full breakfast, cooked to order. Plenty tea and coffee etc.
Stayed in February 2024
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Reviewed: February 15, 2024
John
United Kingdom3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Would have liked a larger bed.
Friendly receptionist on arrival. Nice ambience.
Stayed in February 2024
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