31 Loch Promenade, Douglas, IM1 2LY, United Kingdom
#17 of 21 hotels in Douglas
Guests' ChoiceBased on 289 hotel reviews
7.9Cleanliness
8.7
Comfort
8.6
Location
9.5
Facilities
7.9
Staff
8.8
Value for money
7.9
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Lucy
United KingdomThe shower leaked
The location
Stayed in April 2024
Reviewed: April 16, 2024
Jain
United KingdomA lovely old Victorian building with many original features.
Stayed in April 2024
Reviewed: April 15, 2024
Andrew
United KingdomNo lift
Location
Stayed in April 2024
Reviewed: April 7, 2024
Michael
United KingdomRooms but small
Close to town on seafront
Stayed in April 2024
Reviewed: April 6, 2024
David
United KingdomNot much, just the lack of a lift, but hotel still fine.
Very clean and well presented property with very pleasant staff. The room was fabulous, loads of space and a very large comfy bed, with a view to kill for. Would love to have tried the breakfast but had to be at the port early to catch the ferry.
Stayed in April 2024
Reviewed: March 30, 2024
Graham
United KingdomNo breakfast location perfect
Stayed in March 2024
Reviewed: March 17, 2024
Louise
United KingdomNothing really.
Location on the front was just great! lovely sheets and towels. All items in my room I could possibly need iron & board, hair dryer, tea/ coffee, extra blanket & pillow. Even fan and heater.
Stayed in March 2024
Reviewed: March 11, 2024
Chris
United KingdomNothing it was great
We got great value for where we stayed in the heart of Douglas. The room was cozy and clean with a huge king size bed. Staff were very friendly and helpful
Stayed in March 2024
Reviewed: February 18, 2024
Paul
United KingdomWifi kept dipping in and clean
Location
Stayed in February 2024
Reviewed: October 1, 2023
Claire
United KingdomLocation, super friendly and helpful staff.
Stayed in October 2023
Reviewed: September 25, 2023
Mike
United KingdomI've never been to a hotel with it's own fairy - the cake fairy left a different cake every day without fail. Good breakfasts, stunning view over the bay and a very luxurious room.
Stayed in September 2023
Reviewed: September 20, 2023
Richard
United KingdomWe were on the top floor and there was no lift, so a bit tiring for my pensioner father, but we managed ok.
Nice, friendly hotel. Right on the promenade, with a bar and good breakfast. Nothing fancy but ideal for a base to stay for the Manx GP.
Stayed in August 2023
Reviewed: September 19, 2023
Colin
United KingdomNo lift but see above
All good and fantastic view Excellent help from receiption with storng suitcases and also staff taking suitcased up and down stairs We liked the extra touches e.g. home made biscuits with the tea and coffee in the room
Stayed in September 2023
Reviewed: September 15, 2023
Rego
United KingdomI thought a bed and breakfast price all in would be better value. £14 extra for breakfast was a bit steep I thought.
The receptionist was excellent. Very cheerful and very helpful.
Stayed in September 2023
Reviewed: September 3, 2023
Su
United KingdomThe faff of street parking
Perfect location, fab apartment for 3 girls sharing
Stayed in September 2023
Reviewed: August 21, 2023
Julie
AustraliaN/A
N/A
Stayed in August 2023
Reviewed: August 18, 2023
Caroline
IrelandWe had the attic room, 4 floors up with no lift. We knew going that we are up high but the twists and turns on the stairs are a killer.
The location is excellent, right on the prom. Staff are lovely and very helpful.
Stayed in August 2023
Reviewed: August 16, 2023
Rachel
United KingdomThe fire door to the 3 rooms stuck - difficult to open and couldn't be quiet my room looked onto a wall dining room decorated with modern pix of NY - jarred with the rest
lovely staff great location charming beautiful ceiling in dining room decorated with fishing nets and chandeliers - beautiful view the tea caddy and fresh cake - never had this before - great!
Stayed in August 2023
Reviewed: August 14, 2023
Patricia
IrelandHaving some allergies ,The carpet on stairs was the only negative
Location was excellent ,Very near the boat harbour.Right opposite the lovely promanade with very nice sea view.Lots of high Street shops .,bars and eateries a stone throw away .Breakfast was ample and very nice
Stayed in August 2023
Reviewed: August 13, 2023
Douglas
AustraliaMaybe the fire door in the hallway banging loud when people used it.
Very peaceful and comfortable, historic building right on the beachfront 😎
Stayed in August 2023
Reviewed: July 31, 2023
Joanna
United KingdomWe were only given 1 pillow each for the double bed. We did ask for two more, but was told by a lady (a different member of staff) on reception that it was likely there weren't anymore in the hotel. She said she'd check, but she gave the impression that she couldn't really be bothered to look.
The room was clean and well kept. Location was perfect. It was exactly what we were after. We also really appreciated that we could store our luggage on the last day before our ferry trip home. (The lady who was serving breakfast at the time was really helpful with this)
Stayed in July 2023
Reviewed: July 30, 2023
Susan
United KingdomWhen bringing cake and biscuits each day, staff could have checked and refilled milk and water and changed the mugs whilst in room.
Location and bed was really comfortable. Loved the cakes and biscuits each day in room.
Stayed in July 2023
Reviewed: July 28, 2023
Nigel
United KingdomNo fridge in bedroom. No hand towel in en-suite.
Views from bay window of Douglas Head, Onchan Head and the Tower of Refuge. Modernised bedroom and en-suite. Good mirror to do hair and makeup, clever metal rack to put hair straighteners on. Comfortable bed.
Stayed in July 2023
Reviewed: July 26, 2023
Chris
AustraliaA fridge
The location was perfect and the room was comfortable
Stayed in July 2023
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