Ribblers Lane, Prescot, Knowsley, L34 9HA, United Kingdom
#2 of 3 hotels in Knowsley
Guests' ChoiceBased on 1404 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
7.8
Facilities
7.8
Staff
8.7
Value for money
8.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 12, 2024
Mari
United KingdomNoisy. Room was next to the top of the stairs and door kept banging. Was woken at 2am on a Tuesday by someone having a heart to heart outside my door.
Room was huge
Stayed in March 2024
Reviewed: April 10, 2024
Kim
United KingdomRooms are a bit dated and no healthy food options
The Staff are so friendly and helpful, they really make the hotel what it is
Stayed in April 2024
Reviewed: April 8, 2024
Julie
United KingdomStayed 2 nights (2 bookings) First nights a 3rd floor room. 2nd booking was on the 1st floor. Unknown to me, the bed upgrades have only taken place on ground and 3rd floor. 2nd booking was a little disappointing - much smaller double bed.
Stayed in April 2024
Reviewed: April 2, 2024
Nicky
United KingdomBit disappointed with our main meal after having a fabulous starter. We ordered the haddock and my husbands was all batter and no fish.
Was very quiet and room was lovely and clean. Shower was amazing. Would defo stay again
Stayed in March 2024
Reviewed: March 28, 2024
Andrew
United KingdomBreakfast was slightly chaotic - with items arriving a different times and a few 'long term residents' getting in the way - for example there was never enough cutlery
Stayed in March 2024
Reviewed: March 23, 2024
Mandy
United Kingdomn/a
Staff very friendly and helpful
Stayed in March 2024
Reviewed: March 17, 2024
Christine
United KingdomHad to wait nearly an hour for food ordered for evening meal. Food tasted fine but could be of higher standard, ver basic with no little extra touches. Food not up to the standard of the hotel and facilities
Quality of room very good. Reception and bar area comfortable and clean
Stayed in March 2024
Reviewed: March 17, 2024
Miller
United KingdomDidn’t have caffeinated coffee
It was clean, good value for money and rooms available for families.
Stayed in March 2024
Reviewed: March 13, 2024
Steve
Isle of ManUp a dark industrial street.
Stayed in March 2024
Reviewed: March 1, 2024
Mcfarlane
United KingdomBreakfast wasn't great.
Location was good for football. Taxis were good for getting too and from the hotel.
Stayed in February 2024
Reviewed: February 18, 2024
Tibenda
United KingdomBreakfast not included in the price
It was clean and spacious
Stayed in February 2024
Reviewed: January 25, 2024
Gemma
United KingdomN/A
The staff were very polite even the night porters were so lovely the room was very spacious and clean bed was very comfy cant wait to come back p.s the power shower was incredible
Stayed in January 2024
Reviewed: January 25, 2024
Siti
United KingdomNone
The rooms are spacious and clean. The staffs were the most friendly and helpful. We had an issue with our car & the staffs helped us a lot. We loved our stay we extended another night!
Stayed in January 2024
Reviewed: January 14, 2024
Onyeka
United KingdomThe bed is not looking that strong
The rooms are clean and it's in a quiet environment, thou not easily accesible for people who are using public transport.
Stayed in January 2024
Reviewed: January 11, 2024
Simon
United KingdomWhile the whole hotel had obviously had a recent refurb and was excellent, they hadn't refurbished the bathroom in our room. But it was fine.
Very modern and clean. I would stay there again!
Stayed in January 2024
Reviewed: January 2, 2024
Frances
United KingdomWe have no complaints, Enjoyed the stay which met all our requirements.
Polite welcoming reception and staff. Comfortable room and bed, Quite. Conveniently close to family living in Knowsley Village. Appreciated the lift.
Stayed in December 2023
Reviewed: January 1, 2024
Yvonne
United KingdomThe shower didn't work, bed quite hard
Close to were I meeded to be
Stayed in December 2023
Reviewed: December 30, 2023
Sonja
United KingdomShower a little temperamental, was reported to desk. A blown bulb replaced quickly.
Return stay, room comfortable. Nice to have a sofa (bed) to sit on. Drinks station - tea, coffee fully stocked. Staff very helpful and friendly. Break selection was good, plenty and hot.
Stayed in December 2023
Reviewed: December 30, 2023
Stuart
United KingdomIt was what it was!!
Staff were amazing very helpful good customer service
Stayed in December 2023
Reviewed: December 26, 2023
Steve
United KingdomExtra charge for breakfast.
Rooms were ready when we arrived, we have stayed here before when breakfast was part of the room price, not so now it's additional which is a tad disappointing. We knew what to expect i.e. rooms so no surprises there. The extra payment for breaky whilst hard to justify it was a good selection of cereals and cooked.
Stayed in December 2023
Reviewed: December 9, 2023
Rachel
United KingdomThe shower was freezing cold couldn’t have showers especially my little boy
Nice warm and clean
Stayed in December 2023
Reviewed: December 8, 2023
Jo
IrelandRoom was cold but it was snowing, we were also ground floor with our child. We had been woken up on both nights by people coming back early hours from nights out. Room was good but could do with updating particularly the bathroom.
Convenient, friendly staff.
Stayed in December 2023
Reviewed: December 1, 2023
Ian
United KingdomA long wait wait for our meals.
The facilities in the room were good. Plug sockets on both sides of the bed is a big bonus. The staff were very friendly and courteous and very helpful. Easy access from the car park and plenty of spaces.
Stayed in November 2023
Reviewed: November 26, 2023
Kesinee
Thailandfood is not diverse, the taste is ordinary
Car park safe, good service and clean
Stayed in November 2023
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