Room are good but for 3 adults sharing there is no storage space,no bedside drawers, not enough hanging space for clothes. Think it was supposed to be a family room god help them.

Yes very good breakfast

Stayed in July 2025

Length of wait for the lift

Spotlessly clean, great location

Stayed in September 2025

We have stayed in Holiday Inns around Europe and many of them have had superior breakfasts to this one. We would have preferred a slightly better range at breakfast. That said, it had 4 hot, cooked items, assorted breads and spreads, some cold options, and a variety of drinks. Plus, clean tables and efficient clearing staff.

Perfectly located for a city break, with easy access to central London, and great value too. My son and I very much enjoyed our stay. This Holiday Inn provided a good welcome, a spacious, comfy bedroom, slightly too soft mattress, beautifully clean bedroom, bathroom and public areas, a tasty breakfast to start the day, and a very friendly checkout. Oh yeah, and paper bags for take away breakfast items. Wonderful!

Stayed in September 2025

There was nothing to complain about

Very clean hotel and friendly staff. Breakfast was good. The beds a little on the small side, but was fine for a 2 night stay. Location was quiet, a half-hour walk to Tower Bridge, 5 min walk to DLR and then only 2 stops to Tower Gate.

Stayed in September 2025

Not the warmest welcome to the hotel. Breakfast was a bit lackluster. Soft hash browns, rubbery bacon, dry sausages, dry bread rolls.

Large clean room, comfortable bed, quiet enough for good sleep, decent shower.

Stayed in September 2025

Breakfast

Stayed in June 2025

Unable to open window

Good value for money

Stayed in September 2025

Decent location, 5min walk from Tube Station, staff were friendly to myself and my two 8yr old twin boys, breakfast was good, room was clean and comfortable. Value for money. I would definitely stay here again.

Stayed in September 2025

Everything was good

Was clean

Stayed in August 2025

The breakfast was awful.

Room was decent.

Stayed in August 2025

The breakfast though included was a bonus but it chaotic with very little food available / not replenished

Clean and comfortable, and a good location for West Ham Stadium. Friendly and helpful staff

Stayed in June 2025

Service on the bar and lack of breakfast replenishment

Clean

Stayed in August 2025

The reception team were extremely friendly and welcoming. The place was exceptionally clean. The bed, room and air temperature were perfect. We had a very comfortable stay. Great location for the tube station and exploring London

Stayed in August 2025

Only 1 lift for 7 floors! Not enough food out at breakfast…. Always empty plates and such a busy restaurant and had to wait for basics.

Excellent location. Onsite parking. Friendly welcome and ability to leave luggage at reception before check in times. Room was clean.

Stayed in August 2025

There was no safe or refrigerator in room.

Breakfast selection was excellent also the staff at breakfast time were excellent and very helpful.

Stayed in August 2025

The only negative was the breakfast, a small area for the fairly limited buffet, so was very crowded when it was busy. They often ran out of items and the wait was sometimes more than you’d expect. Staff were trying to help, but clearly understaffed at peak times perhaps? Only egg option was scrambled, which was like rubber, food station was often was messy. Could have a better prepared fresh fruit selection too. There is certainly room for improvement on the breakfast, flow of guests etc etc

It was clean, in good decorative order, beds were comfortable and rooms were quiet with good double glazing. DLR train station just a 5 min walk 👍🏻 Most staff were engaging, helpful and professional, especially a new member Sam, who (whilst she was still training) was helpful, polite and provided a service with a smile! She always spoke to us to find out how our day had been, more than just a hello or good morning, perfect! Communication before arriving was great, needed to store our luggage until checking in and that was all sorted on email/messages before arriving.

Stayed in August 2025

I asked the staff not to enter the room in my absence, but however, they din not observe my requests 2 times...

Room nice and convenient, location pretty good.

Stayed in August 2025

One of the two lifts was long term out of use and the breakfast buffet did not work

The position was great for our trip. The hotel was clean, modern and welcoming

Stayed in August 2025

Staff, location

Stayed in August 2025

Everything was nie and clean, according the booking description.

Stayed in August 2025

Pillows, pretty bad. Breakfast: the cooked breakfast was almost cold on all 3 days of my stay.

Stayed in August 2025

The area is a little sketchy, nothing some care & cleanup wouldn’t take care of. But we were ok and didn’t feel at risk or anything.

The hotel was located close to both bus and train transportation and some grocery and fast food, ie. Pizza, hamburger/chicken.

Stayed in August 2025

Only one lift working and hotel was very busy. This could have been an issue for anyone with mobility issues. Quite slow to clear breakfast tables at busy time during the breakfast serving period

Close to the venues we were attending. Staff very friendly on arrival. Issue with power sockets in the room was dealt with quickly. Breakfast was excellent standard. Very pleasant overnight stay

Stayed in August 2025

Nothing

The breakfast was ok and the location it was good location

Stayed in August 2025