Longueil Close, Atlantic Wharf, Cardiff Bay, Cardiff, CF10 4EE, United Kingdom
#28 of 44 hotels in Cardiff
Guests' ChoiceBased on 2625 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.4
Facilities
8.1
Staff
8.7
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 26 March 2024
John
United KingdomCooked breakfast, shower was feeble
Stayed in March 2024
Reviewed: 26 March 2024
Robert
United KingdomBreakfast, hash browns were so overdone they were just dry shells and the sausages were disgusting. The sausages were poor quality and poorly cooked I ended up on day two having toast and butter.
Comfortable clean room and bed
Stayed in March 2024
Reviewed: 25 March 2024
Dwyryd
United KingdomEverything was excellent
Breakfast was excellent, wide choice and the hot food bacon, scrambled eggs, tomatoes etc were nicely cooked,
Stayed in March 2024
Reviewed: 25 March 2024
Westwood
United KingdomLocation close to city centre and cardiff Bay
Ideal location..staff member Jack,very helpful and pleasant nothing was too much for him to do.
Stayed in March 2024
Reviewed: 24 March 2024
Llinos
United KingdomBeing woken up at 3 am to a rave next door but to be fair when we rang reception the did sort the situation out
Welcome was great and a great breakfast
Stayed in March 2024
Reviewed: 23 March 2024
Penny
United KingdomLittle defects in room,
View and location
Stayed in March 2024
Reviewed: 22 March 2024
Work_rest77
United KingdomCompared to my last experience in Holiday Inn Express Aberdeen I was expecting the same standard, but it was a bit below. The breakfast was good, but it could have some additional things and improve the quality of some products (juices, for instance) or their freshness. The hotel is a bit far from main tourist attractions and there is no public transport nearby (also public transport is not good in Cardiff in terms of frequency and covered areas).
In general, the hotel meets the standards of typical hotels of this type. So, I may say it was fair enough.
Stayed in March 2024
Reviewed: 22 March 2024
John
United KingdomNothing
Good location, nice bedrooms, good breakfast
Stayed in March 2024
Reviewed: 21 March 2024
John
United KingdomNothing
The bed and pillows were amazing. Really comfortable
Stayed in March 2024
Reviewed: 20 March 2024
Bisola
United KingdomThe staff were friendly and helpful. The rooms were decent sizes.
Stayed in March 2024
Reviewed: 19 March 2024
Dave
United KingdomBreakfast was a bit wishy washy...coffee machine was not working...no fried eggs available at the time plates to small...beds were two pushed together with a gap in the middle..
Close to bay and plenty of parkin
Stayed in March 2024
Reviewed: 18 March 2024
Imogen
United KingdomThe only thing I didn’t like was the shower not being very powerful or flexible to move and the bedroom lights were limited. There was one switch by the door for main lights but no lamps.
The staff were amazing! So lovely, attentive and generous. The breakfast was really nicely done. The bed was comfy, plenty of pillows and very comfy sofa. View of the bay was a nice bonus to wake up to. It was close to Cardiff and I was thoroughly impressed by the whole stay.
Stayed in March 2024
Reviewed: 18 March 2024
Gavin
United KingdomNeighbours were noisey but not the fault of the hotel
Staff were great and very helpful. Room was well presented
Stayed in March 2024
Reviewed: 18 March 2024
Paul
United KingdomParking
Location
Stayed in March 2024
Reviewed: 18 March 2024
Richard
United KingdomAs I had my three children with me and another friend had his young daughter with him, we called to ask if the rugby would be shown in the bar. I was advised that the matches definitely would be shown on their 55” tv. Sadly when we arrived we were told that this wasn’t the case and they don’t have a remote control to switch the tv over, and it’s pre set to one channel. Fortunately my friend had a remote and was able to switch the channel so we could watch, although we had missed the first 20 minutes. This was very disappointing and I don’t appreciate being lied to.
Walking into town. Decent sized rooms.
Stayed in March 2024
Reviewed: 17 March 2024
Katie
United KingdomSeeing dogs in the hotel. I don’t remember seeing it was pet friendly when I booked the room.
Stayed in March 2024
Reviewed: 17 March 2024
Devilredray
United KingdomBreakfast items were a bit bland
Convenient, friendly helpful staff. Comfortable room
Stayed in March 2024
Reviewed: 16 March 2024
Peter
United KingdomCar park not big enough if hotel is full. We had to park in the street.
Good value for money. Bedroom was simple but well equipped, clean and comfortable. It was good to be able to open the window. Breakfast was good with plenty of choice. Location good.
Stayed in March 2024
Reviewed: 14 March 2024
Heidi
United KingdomShower nearly overflowed due to very slow drainage. Breakfast food were not labelled in terms of allergy awareness.
Friendly helpful staff
Stayed in February 2024
Reviewed: 10 March 2024
Gary
United KingdomPaying for the carpark
Stayed in March 2024
Reviewed: 9 March 2024
Peter
United KingdomLocation, photos on the net did not show a working steel works opposite, constant humming noise.
Room and breakfast
Stayed in March 2024
Reviewed: 6 March 2024
Jodie
United KingdomShower was broken, toilets are very low down lol. And a little dusty with the TV, there was no hdmi source option, the button didn't work. So couldn't use our switch on the TV. Not too bothered about that
Waters edge. Asked and they fulfilled
Stayed in March 2024
Reviewed: 4 March 2024
Jane
United KingdomIt is about a 20 min walk to the city centre and the bus stop was not close by. For older people in our party this was a bit challenging. From the marketing read before booking, we thought it was more accessible.
The staff were great. Very helpful and able to answer our questions about transport and distances to places.
Stayed in March 2024
Reviewed: 3 March 2024
Tony
United Kingdombar was closed due to the till not working if you go out the front for a smoke you cant get back in without knocking on the door
staff were friendly breakfast was excellent
Stayed in March 2024
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