Close to venue we was going to

Stayed in March 2024

The only thing we found an issue with was that the toilet roll holder was broken.

The location of the hotel is ideal as we were going to a gig at the Apollo. the room was light and bright and the bed was very comfortable. I hadn't;t realised that breakfast was included when I broke the room, so that was a real bonus. The breakfast choice was wide and varied and well laid out. We will definitely stay again next time we have a gig at the Apollo.

Stayed in March 2024

Situated near the Hammersmith Apollo

Stayed in March 2024

Not being able to pre book the car park.

Great Location,close to underground

Stayed in February 2024

Great breakfast, comfortable, clean room, convenient location, helpful staff.

Stayed in March 2024

1. The fire alarm went off on our first evening. There was no organisation, no checking all guests were present. It was very lax and no one really took charge. Guests were just milling round by the entrance, no one sent to any meeting point. All in all it was a good job it was a false alarm. More training needed. 2. We paid for breakfast. Only on one day were we checked in by staff. The other two days no one cared and anyone who hadn’t paid could have walked in for breakfast. Staff just didn’t seem to care whether you had paid for breakfast or not.

2-4-1 is a very good idea Room basic but clean Handy for tube stations

Stayed in March 2024

A bit far from Tube station Hammersmith, we pull our luggage all the way from station to hotel with about 15mins walk. Room is quite small after they set up bed for another 2 person (we are 2 adults & 2 children), we hardly can move around after we open all our luggage.

Comfort bed, good breakfast, have many shops nearby. We can check in earlier and check out later (2pm) after we join their member. They provide free luggage storage which really help a lot as we have night flight and wish to explore more in London after check out hotel. Shower is great, water is warm enough for winter time.

Stayed in March 2024

Clean comfortable room and friendly staff. No hairdryer in room was disappointing and the cooked items for breakfast were only lukewarm and not hot and it was only 7.25. Other than that I was very happy with the hotel and would use it again as it was very handy for the underground and Apollo theatre

Stayed in March 2024

Nothing.

Friendly staff. Wide breakfast coverage. Spacious room. 5 min walk from Piccadilly Line. Elevator - you don't have to lift your baggage to upper floors. Modern.

Stayed in February 2024

They don't serve any cheese at breakfast.

Stayed in March 2024

Very basic english breakfast, medium quality. Loud AC in the room.

Very good location, easy access to london city center, lots of shops and restaurants around. Clean room. Kettle in the room. Additional huge bed for kids. Nice bathroom. Friendly Staff.

Stayed in March 2024

Bathroom had a terrible odor that made it hard to be in there at all and sink took a couple days for staff to unclog.

Stayed in March 2024

Room needs a bit of updating - bed sheet was way too small for the bed and pillows were shedding - tissue container in bathroom needs fixing

Location great, staff great, breakfast great

Stayed in March 2024

Underground trains running just in front of windows.

Nice room, nice staff and perfect location.

Stayed in March 2024

Perfectly acceptable

Stayed in March 2024

Access to the reception from the main road not easy to find. Finding a place to park was difficult.

Location was good and breakfast was fantastic as usual. Room was neat and very comfortable .

Stayed in February 2024

Breakfast was very busy and not much choice.

Really good location for the appollo and tubes. Lots of shops and places to eat close by.

Stayed in March 2024

Price

Good location. Good breakfast.

Stayed in February 2024

The reception desk needs to be manned with more people....waiting more than 10 minutes for checkout. Room TV is a smart one but using apps option is blocked!

Good breakfast to start the day. Lots of restaurants and cafes around the hotel. The underground station is within walking distance (Hammersmith station) The bed was large... it was a big good surprise!

Stayed in March 2024

One of the elevators was out of order for several days. That is my only complain.

Stayed in February 2024

The smell on the carpets on the stair well and corridor’s There was some staining on floor carpets but the rooms were clean and fresh just the stair way was the worst going to second floor .

The receptionist was first class and welcoming. The room was perfect the Breakfast was good would like tomatoes or mushrooms orange juice could be better.

Stayed in February 2024

Excellent location and parking available on site

Stayed in February 2024

Pillows.Nothing really. It was all fine.

Nice breakfast. Very convenient location for the tube. Cheaper than a lot of places.

Stayed in February 2024

Few breakfast options for vegetarians

Attentive serving staff and well presented breakfast with option to takeaway

Stayed in February 2024

Maybe a meet and greet person in the restaurant, a quick guide to where things are? One lift was out of action, had to wait for lift a while as was full twice when it opened on level 3.

Breakfast v good. Reception staff very welcoming and efficient. V comfortable bed. Small thing, sink pop up plug broken but overall, excellent 😊

Stayed in February 2024