Reviews of Holiday Inn Express London-Hammersmith, an IHG Hotel 3 stars
124 King Street, Hammersmith and Fulham, London, W6 0QU, United Kingdom
#438 of 1,008 hotels in London
Guests' ChoiceReview score
Based on 4051 hotel reviews
8.0Score breakdown
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Cleanliness
8.3
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Comfort
8.2
-
Location
8.7
-
Facilities
8.0
-
Staff
8.6
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Value for money
8.0
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Free WiFi
8.8
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Reviewed: 23 April 2024
Sarah-louise
United Kingdom2 reviews9.0“Fabulous stay really enjoyed ourselves”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Shame we couldn't have our breakfast as we had to leave earlier to get underground and get on train in morning
Location was fabulous from train station to apollo all within walking distance
Stayed in March 2024
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Reviewed: 22 April 2024
David
United Kingdom67 reviews19 helpful votes7.0“Budget accommodation close to Hammersmith with the benefit of the brand.”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
For the price, bedding and pillows could be more comfortable.
Decent hotel walking distance from Hammersmith Tube station. Nothing fancy - you know what you’re getting.
Stayed in February 2024
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Reviewed: 22 April 2024
Tracy
Guernsey35 reviews12 helpful votes8.0“Perfect for a one night stay, would stay at the hotel again if in this area of London.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Shower control was stiff - I couldn't move it to the hot setting but my husband managed to. Room 328. Also, had a very high step!
Staff member at check in was very friendly and informative. Liked the fact that there was an abundance of water and tea/coffee available. Nice atmosphere!
Stayed in April 2024
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Reviewed: 22 April 2024
Oda
Norway5 reviews8.0“Perfect for a weekend trip”- • Leisure trip
- • Couple
- • Double Room - Disability Access
- • Stayed 2 nights
The breakfast was a little simple and could have had a better selection.
Great location on a high street with several shops and places to eat. Spacious room with decent standard. TV, iron and ironing board, tea, coffee and kettle. Our room was wheelchair accessible. I wish there would have been a mini fridge.
Stayed in April 2024
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Reviewed: 19 April 2024
Christine
United Kingdom27 reviews5 helpful votes8.0“Excellent location staff friendly”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The shower was a little temperamental
Breakfast was excellent and we were in an excellent location for our concert
Stayed in March 2024
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Reviewed: 16 April 2024
Roslyn
United Kingdom3 reviews8.0“Exactly as hoped and expected - functional, no frills”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
Both lifts working would have been handy - only one was working which made for quite a bit of waiting around for small lift - communal areas were a bit gloomy
Staff were helpful with hints, tips and advice re concert venue and kind letting us leave our luggage. our room was clean and comfortable
Stayed in February 2024
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Reviewed: 15 April 2024
Allison
United Kingdom12 reviews2 helpful votes9.0“Great value Hotel with easy access to the Apollo and the City”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Nothing
Great Location, easy 10 min walk to the Apollo and access to the Tube if you want to go into the City. Hotel attached to a Weatherspoon's so always somewhere to go for a cheap drink. Hotel staff were exceptional friendly, room was clean and bed comfortable.
Stayed in April 2024
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Reviewed: 15 April 2024
Alice
United Kingdom16 reviews6 helpful votes8.0“Great trip to London”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Very small thing but juice at breakfast would be nice cold
Perfect location for a gig at the Apollo and close to the tube to visit central London. Lots of shops and restaurants near by. Breakfast was delicious and lots of variety to choose from. We had everything we would need.
Stayed in April 2024
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Reviewed: 14 April 2024
Carole
United Kingdom1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
I'm vegan no hot food in the breakfast other than toast and beans
Brilliant location for going to Hammersmith apollo and also in to Central London
Stayed in March 2024
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Reviewed: 12 April 2024
Simon
United Kingdom2 reviews9.0“Very happy”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
No draught lagar
Very good, comfortable bed clean and friendly staff
Stayed in April 2024
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Reviewed: 11 April 2024
Gabriela
Czech Republic1 review1 helpful vote9.0Superb- • Business trip
- • Group
- • Twin Room
- • Stayed 2 nights
there was NO CHEESE for breakfast, not a single slice of cheddar to go on toast, only bacon or sausages...otherwise, it was all good. It's not that expensive to add cheese and ham, is it?
lovely rooms, good location
Stayed in March 2024
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Reviewed: 9 April 2024
Jenny
Australia2 reviews8.0“Great hotel friendly helpful staff great location”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 7 nights
- • Submitted via mobile
No fridge
Staff very friendly helpful 😁
Stayed in April 2024
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Reviewed: 9 April 2024
Tamara
Croatia9 reviews1 helpful vote8.0“Lovely weekend stay in London”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
We wish the floor tiles in the bathroom would be fixed as they were almost lifting under our feet when we were walking. The breakfast doesn’t offer much options. I would love to see some fresh fruit/veggies, waffles/pancakes, cheese or boiled eggs, but unfortunately there were none of these options.
We loved the location the most. It’s a nice part of London and the hotel is close to 2 underground stations which is super. The breakfast was ok, but could be better. We loved that they have an option to order vegan sausages. The staff was lovely and helpful.
Stayed in April 2024
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Reviewed: 8 April 2024
Sujit
United Kingdom12 reviews3 helpful votes7.0“Nice clean hotel with bizarre parking policy!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Outsourced parking. Their parking camera cannot add up. Apparently, it counts 24 hours everytime you drive in front of the camera. This is bizazare! You will have to pay 25 quid everytime you drive in within a 24-hour period. This is daylight robbery. Do not book the hotel if you are planning to drive there. Efferctively you are locked into the room once you drive there to check in. Not sure who is driving this draconian policy. But I have not seen this in other hotels owned by the same chain in London!
Nice location, clean hotel. Helpful staff.
Stayed in April 2024
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Reviewed: 8 April 2024
Yueh
Malaysia3 reviews7.0“Hope the cleanliness can have improvement.”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
The room cleanliness is bad. The old carpet was not clean.
I like the hotel location is near Hammersmith line. And surrounding areas are restaurants & shopping mall. Luckily the bed & pillows are comfortable.
Stayed in April 2024
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Reviewed: 7 April 2024
Tibor
Slovakia3 reviews8.0“Clean and good located, size of rooms realy small”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 6 nights
- • Submitted via mobile
Size of room
Location
Stayed in March 2024
-
Reviewed: 6 April 2024
Jennie
United Kingdom1 review7.0“Hotel fine just let down by some staff and a poor area”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Area around hotel very NOT nice. We were there for a max of 3 hours and saw a lot of undesirable, fighting, homeless and working girls. Would not like to return. Some of the staff (maturer lady and replenishment breakfast staff rude).
Clean, functional, good breakfast. Most of the staff were good. 8 min walk for tube.
Stayed in April 2024
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Reviewed: 4 April 2024
Lindsay
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The original room we were given, ground floor was very noisy from the trains, the glasses and mugs were vibrating. But we got moved quickly to the second floor which was a lot quieter.
Lovely staff, clean room, great location
Stayed in April 2024
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Reviewed: 3 April 2024
Debbie
United Kingdom1 review7.0Good- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
Noise from a train all night
Stayed in March 2024
-
Reviewed: 3 April 2024
Ying
Thailand4 reviews8.0“good to stay for short holiday trip”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
nothing
breakfast is good and surrounding is wonderful
Stayed in April 2024
-
Reviewed: 3 April 2024
Marianne
United Kingdom6 reviews9.0Superb- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Would have liked some food options at other times of the day (bar snacks maybe) Would have been nice to have maybe an informative flyer in the room with taxi numbers & recommended eating places.
Easy to find, short walk from tube station. Short walk to Eventim Apollo. Fantastic buffet style breakfast bar with something to suit every possible taste.
Stayed in March 2024
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Reviewed: 2 April 2024
Kateryna
Ukraine4 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast was not so good :)
Stayed in April 2024
-
Reviewed: 1 April 2024
Robert
United States1 review8.0“Comfortable and good value for London”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Availability of other meals would have been good, but plenty of restaurants close by. Staff could have been friendlier
Breakfast was good but crazily busy (holiday weekend)
Stayed in April 2024
-
Reviewed: 31 March 2024
Andy
United Kingdom9 reviews8.0“Great location great value for money.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing good value for money
Convenient for where we wanted, kind staff, good facilities.
Stayed in March 2024
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