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  5. Reviews of Holiday Inn Express London Luton Airport, an IHG Hotel

Reviews of Holiday Inn Express London Luton Airport, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2 Percival Way, Luton Airport, Luton, LU2 9GP, United Kingdom

#5 of 20 hotels in Luton

Guests' Choice

Review Score

Based on 9033 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Great for the terminal
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location Clean Friendly staff Comfortable

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Convenient and comfortable
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Very convenient for a late night arrival at Luton airport. Quick check in and the room was large enough and liked having tea and coffee and a choice of pillows. Good soundproof windows so didn´t hear any outside noise despite the hotel being next to the airport. Breakfast was good and plentiful.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Small room, room needs a little tender love. New colour and some maintenance.

    Close to the airport. Breakfast starts at 04.00 in the night.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Closeness to the airport, in a short walking distance.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It’s a perfect place to stay at when having another flight the day after from the same airport.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are very small. Beds aren’t particularly comfortable. Can really hear the planes, unlike other airport hotels.

    It was cheaper than other locations.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    On arrival we discovered queue at reception which would be fine if four other members of staff did not have a fun time at the back. Bravo for the guy at reception who brilliantly managed stressful situations. Moreover, we had to leave the hotel just before 4am, it was exactly five minutes before 4am and I asked if I could have coffee, as breakfast was included in the price. A member of staff said no, you can't, you have to wait until 4. I got one at the airport with a big smile

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Good choice for a quick airport stay
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast quite poor Not even some cheese or salami etc

    Location impecable

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Remote for tv didn’t work.

    Very helpful staff.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Convenient location & helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No problems

    Very Convenient location, 5 mins walk from Airport door. Lovely bedroom & nice breakfast

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Flight connection
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's quite a difficult walk from the airport even though it's not actually that far.

    Reasonably sized rooms, comfortable beds, good bathrooms. Good wifi.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Was very nice and relaxing,
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No chilli flakes for my pizza 😢need to have some for the lovers of the heat, no shops nearby,

    Location, right next to airport,

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Simple, comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable and good sleep

    Stayed in February 2024

  • Reviewed: March 26, 2024

    8.0
    Do not mislead to attract people and it will be fine
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    One type of breakfast time /6.00/is stated before you book and then the news arrives that a wider selection is only available since 6.30; so we ended up just paying but not actually eating; given that info before I would have chosen another hotel in the area for sure. The continental version provided and stated as included breakfast is a complete waste of time and money. Useless carbs so ended up hungry.

    The location

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very convenient position to the aiport .We stayed in holiday inn for one night as our flight was next day very early in the morning. You get what you pay for.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Conveniently close to the airport and room was clean and comfortable. The staff were also very helpful.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    7 minutes by foot to airport entrance.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Dated bathroom Mold on the carpet Tiny room

    Short distance to airport Comfy bed

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Room allocated on arrival
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was very poor

    Location and the room itself

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Ok but would not stay again breakfast was rubbish
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food was disappointing and not much choice Bacon like cardboard Expected a nice breakfast

    Location

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Perfect for a pre/post holiday stay! Staff that I came across were really nice
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Was very warm in the room, the pull out bed according to my 8yr old daughter was not very comfy and she can sleep anywhere, so was quite surprised by her comment.

    Location was great and staff very friendly, couldn’t hear the planes considering we were right on the airport grounds!

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Great east access to the airport

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very close to airport terminal. Quick and efficient check in and out

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    accessibility problems meant it wasn’t perfect.
    • Leisure trip
    • Couple
    • Double Room with One Double Bed - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Had to walk to end of building to get to room, and having mobility issues, it was inconvenient and a long way. I had asked for accessible room, Which to my mind should mean near reception, near a lift, etc instead of which we were given an ordinary room, because I didn’t have a wheelchair, furthest away from a lift and also the shower was slippy whereas if I’d had an accessible room I would have had a shower seat which I need.

    Close to airport and car park

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Bacon and sausage was over cooked I’m afraid also the scrambled egg too but otherwise it’s a good hotel

    Stayed in March 2024

Showing 1 - 25

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