Birchley Park, Oldbury, Oldbury, B69 2BD, United Kingdom
#4 of 10 hotels in Oldbury
Guests' ChoiceBased on 2703 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Mary
United KingdomThe bed dipped in the middle and was uncomfortable
Convenient.
Stayed in April 2024
Reviewed: April 23, 2024
Sarah
United Kingdomroom clean and quiet
Stayed in April 2024
Reviewed: April 23, 2024
Mohammad
United KingdomMore check out time
Good
Stayed in April 2024
Reviewed: April 21, 2024
Stacey
United KingdomIt is of a main road so it may be a bit noisy but it can’t be helped, I still slept well.
The location was easy to find, the hotel was clean and tidy, I went with my friend who’s like family, and we parked for free as well, which is main reason I choose this hotel, I would definitely stay again. Breakfast was amazing, and I’m a vegetarian and I asked for veggie sausages and that was no issue for them to request and came out quickly. Staff were friendly
Stayed in April 2024
Reviewed: April 19, 2024
Caroline
United KingdomA better vegetarian option, or something to say that they could make something veggie friendly would have been nice. windows need attention as they didn’t close tightly and we could hear everything from outside.That said, we still slept well.
My daughter really enjoyed the breakfast. I was pleased to see the huge range of foods including a children’s section and free from bread. Beds were mega comfy - extra cushions would have been a bonus. Ladies on reception were awesome, very friendly and one in particular offered lots of advice about the area.
Stayed in April 2024
Reviewed: April 19, 2024
Anthony
United KingdomWe had room 207 which we had in November, and the window still doesn't close. Which we mentioned in November.
The huge bed.
Stayed in April 2024
Reviewed: April 16, 2024
Gordon
United KingdomRoom was a little small for three of us.
Breakfast buffet was nice.
Stayed in April 2024
Reviewed: April 10, 2024
Gabriela
United KingdomMany pets
The bed
Stayed in March 2024
Reviewed: April 8, 2024
Bilal
United Kingdomno bedside sockets only USB port can hear cars and sirens through the night Air Con wasn’t working properly so was very warm
Room had good space
Stayed in April 2024
Reviewed: April 7, 2024
Ryszard
United Kingdomthe 232 room was great, but I noticed the double sheets bedding had a hole. breakfast, orange juice was not good, does not mean 100% juice. probably more water.
Very pleased with my first gift for a dog. I recommend breakfast meal funny. wonderful room.
Stayed in April 2024
Reviewed: April 7, 2024
Peter
United KingdomFairly small rooms - although plenty big enough for a short stay
Friendly welcome and comfortable stay
Stayed in April 2024
Reviewed: April 6, 2024
Alanna
United KingdomGreat location straight off the motorway. Family friendly, great room and lovely staff
Stayed in April 2024
Reviewed: April 5, 2024
Kath
United KingdomMaybe if I had to say your chose of food
Staff very helpful as we had never stayed with you before
Stayed in March 2024
Reviewed: April 2, 2024
Philip
United KingdomPoor breakfast: stale baps, over cooked sausage, water from machine tasted of chlorine, as did orange juice. Would have asked for many back if it was paid separately
Location
Stayed in April 2024
Reviewed: April 1, 2024
Michael
United KingdomWhen we got back after the party went for a drink. Night staff quite rude then wanted to charge £5.50 for a bottle of beer. I don’t mind paying but hate getting ripped off. So refused to pay it and there attitude was worse
The location . The day staff Becci and Omar in particular. Made to feel very welcome 👍
Stayed in March 2024
Reviewed: March 30, 2024
Kranthi
United KingdomNo water glasses placed in room and no boiled eggs for the breakfast.
Near to the motorway
Stayed in March 2024
Reviewed: March 30, 2024
Natalie
United KingdomSpacious . Clean and comfy
Stayed in March 2024
Reviewed: March 29, 2024
Nathan
United KingdomHeating wasn’t great
Nice
Stayed in March 2024
Reviewed: March 29, 2024
David
United KingdomNot much option for hot breakfast if you have allergies.
Room was lovely and comfortable. The options for cold breakfast were good if you have allergies/requirements.
Stayed in March 2024
Reviewed: March 27, 2024
Hilary
United KingdomI won’t stay again because of the problems accessing the hotel from that dreadful traffic island. I had to have a double gin and tonic to calm down.
The hotel facilities were good,staff friendly breakfast good value
Stayed in March 2024
Reviewed: March 27, 2024
Mdc01
United KingdomAll good
Plenty of free parking, easy to find . Staff all very friendly. 2 minutes walk to a pub / restaurant.
Stayed in March 2024
Reviewed: March 26, 2024
Colette
United KingdomUncomfortable sofa bed
Location Breakfast
Stayed in March 2024
Reviewed: March 25, 2024
Julie
United KingdomNothing
The room was very comfortable and the breakfast was good.
Stayed in March 2024
Reviewed: March 22, 2024
Iman
United KingdomThe shower didn’t work and in the morning when complaining to reception staff they just said “sorry” and didn’t offer another room or place for us to shower in. Very disappointed with this
Stayed in February 2024
Winter Haven, USA
Burnham on Sea, UK
Nago-Torbole, Italy
Trenčín, Slovakia
Posedarje, Croatia
Marble Hall, South Africa
Lamswaarde, Netherlands
Chicago, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content